Gohagan & Company Recensioni 

The cruise was first class. The staff was friendly, helpful and very knowledgeable. The food and drinks were excellent, the service was unbelievably good. The tours worked like clockwork, coordinating the number of people is like herding cats, but the staff pulled it off.

The boat was small, the service staff was exceptional

Staff on site were GREAT. Staff in Chicago were ok at best, especially the air travel.

I have used other travel agencies in the past but Gohagan stands out as one of the best. The staff was always helpful and the trip was planned out perfectly with top of the line amenities.

The problem with these surveys is that it is always more than a simple number evaluation

There are two parts to every trip, the setup for the trip and the execution on the trip. I would give 7 stars to the execution on this trip if possible. Anthony the Gohagan leader and Tamara one of the cruise directors were absolutely superb. We have gone on 5 National Trust/Gohagan trips and the execution teams on every trip (with Anthony on at least 3) have been efficient, warm, communicative and fun on every trip by communicating and assisting us so that we know that each trip has been special. I wish I could say the same for the setup side. In setup for the trip from home we had to deliver day trip choices 3 times by email and twice by phone and they still left us off the key day trip (the one that was a main reason for booking the trip.)! The office staff also lost our flight information and we had to send it multiple times. Each time we got "the email was corrupted" when we talked with them on the phone. So, when you book make sure that you are prepared to work hard to make sure your trip setup is properly completed. If you do and make it to the Gohagan execution team on the trip you will have a great time and special experience!

All you need to know. Shop and staff were incredible. And food

Wonderful local guides
Great itinerary

Extremely competent and professional! We have had wonderful experiences with Gohagan on several trips!

They made our trip completely hassle free when no worries. Everyone with Gohagan truly made our trip a wonderful experience.

Miscommunication from the beginning. ‘A number of people on this trip had the same experience. Ms. Le Mai (sp?) told many of us she had not received emails and denied the outcome of phone calls resulting in screwed up reservations and being signed up for excursions other than those chosen. It seemed to all of us that you are understaffed and poorly trained. The onsite directors were fine, trying to resolve all the issues especially Tamara who was outstanding.

Great tour staff.

Gohagan staff was great. Accommodations on World Traveller were quite good with above average breakfast and lunches. Dinner was average. Visit to Salerno was too short. Pre-trip to Rome should have included the Colliseum or, at a minimum, options at an additional cost.

Gohagan did an excellent job for every one of our four worldwide trips with them.

Excellent coordination, communication and follow through. They are our preferred travel partners on our Dartmouth Alumni trips.

The staff are amazing and everything about the trip was first class!

Come through with what is advertised and improve the quality of meals offered.
Sites you touted as being part of tour were either removed or unidentified.
Food was terrible compared to previous experiences.
Refunding a portion of the price in my opinion would certainly be warranted.

Good excursion selection, poor excursion execution

The itinerary, and the outstanding travel leaders from Gohagen.

Great excursions
Very good tour guides

This review is woefully late. However, our experience was different than most travelers. We experienced a medical emergency aboard the cruise ship that necessitated our evacuation from ship to shore, thence back home. Gohagan performed magnificently. They made travel arrangements for flights home from Seychelles to Florida--in the middle of the air traffic chaos caused by the strikes on Iran on February 28. They worked tirelessly to get us back home as safely and quickly as possible. Afterwards, the team worked extra hard to provide us with documentation and administrative support needed to file our claim with the travel insurance company. Gohagan staff were unfailingly responsive, helpful, and professional in providing service and support. I cannot say how much I appreciate all they did to help us make the best of a difficult travel situation. I recommend Gohagan with the highest endorsement, and I look forward to traveling with them again.