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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I purchased an oven and stove from Goedeker's in 2020. They recommended and I purchased the extended warranty on both appliances, with the company they promoted, Epic Protect. I required a... Leggi di più

Valutata 5 stelle su 5

After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "ext... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettrodomestici

Scritti dall'azienda

Goedeker's is an independent retailer in the United States of major appliances, as well as furniture, housewares, plumbing products, and lighting. We have a single showroom location is in St. Louis, Missouri. Since 2008, we have also sold products through our website.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Customer service was great

28 dicembre 2021
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Risposta di Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
Thank you,
The Goedeker's Team

Valutata 5 stelle su 5

This is my 3rd time ordering from…

This is my 3rd time ordering from appliancesconnection.com and the 5th major appliance I've purchased from them. I currently have a new refrigerator on order with them and Mike Salcedo has kept me informed of the process to date. With everyone being shorthanded and shipping issues across the US, it's great to have a customer service person like him to keep you informed. Just another benefit to a company with great products and prices! Keep up the great work!

28 dicembre 2021
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Risposta di Goedeker's

We appreciate your positive feedback! Here at Goedeker's, we pride ourselves on the excellent quality of the products we offer, and we are glad you are happy with the service you received from Mike!
Thank you for being a valued customer,
The Goedeker's Team

Valutata 5 stelle su 5

Mike Salcedo

Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "extras" previously purchased. This is already a trying season for Customer Support and with the major supply chain issues. He is to be commended!

28 dicembre 2021
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Risposta di Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Amazing appliance

Amazing appliance! I cannot wait to buy more appliances in the future. It looks great and works really well.

28 dicembre 2021
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Risposta di Goedeker's

We appreciate your positive feedback! Here at Goedeker's, we pride ourselves on the excellent quality of the products we offer. We look forward to serving you again in the future.

Thank you for being a valued customer,
The Goedeker's Team

Valutata 5 stelle su 5

Easy and prompt response from customer service

Called customer service to change shipment date and was connected to Mike Salcedo, who made the change easily and quickly.

28 dicembre 2021
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Risposta di Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience.
Thank you,
The Goedeker's Team

Valutata 5 stelle su 5

…Mike Salcedo

Mike was extremely helpful in helping me though this very difficult situation.
Thank you Mike.

28 dicembre 2021
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Risposta di Goedeker's

Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear that Mike was able to help!

Valutata 5 stelle su 5

Great phone help to solve problem

I recently spoke with Mike Salcedo about setting up an account with Appliance Connection. The conversation was difficult from my end because of a weak connection, I think. Nevertheless he kindly and carefully helped me to sent the account.

27 dicembre 2021
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Risposta di Goedeker's

We are very sorry that you had a weak connection, but we are very happy to see that Mike was able to help. We thank you so very much for your feedback.
Thank you,
Goedeker's Team

Valutata 5 stelle su 5

I’ve purchased several appliances from…

I’ve purchased several appliances from this company. They alway provide a great price and great delivery options. In this latest case, I ordered a dishwasher and had it delivered the very next day. Great job.

27 dicembre 2021
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Risposta di Goedeker's

Thank you so very much for being a valued customer! We take pride in providing our customers top quality merchandise with completive pricing. We thank you so very much for your kind feedback!
Thank you,
The Goedeker's Team

Valutata 5 stelle su 5

Was able to speak to Mike Salcedo

Was able to speak to Mike Salcedo, with Appliances Connection today. Mr. Salcedo was able to assist me and answer all of my questions quickly and to my satisfaction.

27 dicembre 2021
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Risposta di Goedeker's

We are thrilled to see that you were satisfied with your customer service experience and Mike when contacting us. We thank you for your feedback and hope you know your business is extremely important to our company.
Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Customer expierence with Applicance connection rep

I always purchased my applicance from applicance connections. They have the best service on top of great pricing. More important, the customer service is always there whenever there is an issue and they resolved it immediately. No excuses provided at all.

26 dicembre 2021
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Risposta di Goedeker's

We are very grateful to have you as a valued customer. We are always happy to help in anyway we can to make sure our customers are satisfied with each and every order. We thank you very much for your feedback!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Appliance Connection is an amazing…

Appliance Connection is an amazing company as its products delivery on time, they have fast response for customer service, and have great deals and products! I will be a customer for life and have already ordered and received appliances from them which I am extremely happy with!

24 dicembre 2021
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Risposta di Goedeker's

Thank you for your positive feedback! We pride ourselves on providing our customers with top quality products and competitive pricing. We are so very happy to see that you are satisfied with you order. We look forward to serving you again in the future!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

I called with questions on registering…

I called with questions on registering our extended warranty. Angelie Ambroise answered my call with no waiting on hold. She very quickly provided the information needed. Angelie was polite, knowledgeable, and demonstrated great customer service. Thank you!

24 dicembre 2021
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Risposta di Goedeker's

We are thrilled to see that you had a positive experience with Angelie A. in our customer service department. We thank you for your feedback and hope you know your business is extremely important to our company!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Had the best experience with Mike…

Had the best experience with Mike Salcedo today! The best customer service I have received in a good long while.

24 dicembre 2021
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Risposta di Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience with Mike!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Jo's Bosch

First, I had questions about 2 different brands of dishwashers. My questions were answered swiftly and a quick decision was able to be made by me.

The next day, I found the same product for a lesser price and a needed cord as a bonus. Santiago DiSanto was a pleasure to work with and had all my information in a FLASH! He found and verified the product, sent the price match, and when I told him I would be needing more appliances he sent me a gift certificate for future use.
So far...I have had nothing but a positive experience!

24 dicembre 2021
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Risposta di Goedeker's

Excellent! We pride ourselves on the excellent quality of the products we offer and the competitive pricing we are able to provide our customers! We are glad you are happy with the service you received from Santiago.

Thank you for being a valued customer,
Goedeker's Team

Valutata 5 stelle su 5

Santiago Di Santo was very helpful with…

Santiago Di Santo was very helpful with my order.

23 dicembre 2021
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Risposta di Goedeker's

We are so very happy to see that you had a positive experience with Santiago. We thank you for taking the time to leave us a review and for your feedback.

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Glenda Kennedy

Glenda Kennedy, took care if everything. Was certainly honest and helpful.

22 dicembre 2021
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Risposta di Goedeker's

Excellent! We are so happy to see thank you had a positive experience with Glenda and thank you so very much for your feedback!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Great price and quick delivery

Ordering was simple and easy, and my order was processed quickly. Got a shipping and delivery date within 24 hours. Driver was ahead of schedule, so the refrigerator arrived early. Great price and quick delivery.

22 dicembre 2021
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Risposta di Goedeker's

Excellent! We are so very happy to see that you had a positive experience and thank you for your feedback. We look forward to serving you again in the future!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

5 STARS!

I don’t do this very often but when I get EXCELLENT help, I take the time. I had a problem with an item that was shipped wrong, it was the carrier’s fault. Santiago DiSanto helped me out SO MUCH! He took the time to get the Carrier on the phone and conference me in. I have never had such a polite, professional experience with an issue. I even spoke with Santiago’s Supervisor, Mike, another very professional experience. I paid a little more buying the item from these guys, because I was in a bind. Santiago’s and Mike’s help really made me happy I did. You just don’t get real customer support from the many vendors you find on the internet these days. Count me as 5-star satisfied. Santiago Di Santo and Mike

21 dicembre 2021
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Risposta di Goedeker's

We are so very happy to see that we were able to help in your bind and that you had a positive experience with our customer service team members. Our customers are our number one priority. Thank you so very much for your feedback.

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Great customer service

We talked with Sunny F. to find out the status of our dishwasher order. She was friendly and helpful. We appreciate the support in keeping us informed.

21 dicembre 2021
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Risposta di Goedeker's

We are thrilled to see that you had a positive experience with our Customer Service Department. We thank you for your feedback and hope you know your business is extremely important to us all here at Goedeker's!

Thank you,
Goedeker's Team

Valutata 5 stelle su 5

Outstanding Prices and Customer Service!

I just purchased a combo LG Washer/Dryer and a new Viking cooktop and received the best customer care I've ever experienced. Santiago DiSanto ensured my order was exactly as I wanted it and provided outstanding follow-thru on shipping and installation. If you need new appliances, they offer the best prices and service for sure.

21 dicembre 2021
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Risposta di Goedeker's

We are thrilled to see that you had a positive experience with our customer service agent Santiago DiSanto. We offer our customers top quality appliances with completive pricing to see results just like this. We thank you so very much for taking the time to leave a 5 star rating!

Thank you,
Goedeker's Team

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