Goddard Veterinary Group Recensioni 

917
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

It's always a great experience with our Italian vet at Acton branch. As usual we were served really quickly and swiftly, my beloved kittie got her yearly vaccinations and dewormer and off we went! Lit... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Booked appt weeks in advance. They cancelled appt on the day due to sickness but offered me an emergency appt instead 15 mins before my original appt costing £120!! Absolute p1sstake. Had to rearr... Leggi di più

Valutata 5 stelle su 5

My first time here for an emergency appt on the advice of my usual practice. From the person I spoke to when I rang to make the appt, the reception staff + the truly amazing vet - Jai Patel - everyon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have 2 new kittens and needed to get them registered. We saw the positive reviews on google and made an appointment. We were very impressed with the level of service. All of the staff were super... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Veterinario
  2. Servizio di pronto soccorso veterinario

Scritti dall'azienda

We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

917 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,6

Tutte le recensioni

(917)

499 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It was the first visit for both the cat…

It was the first visit for both the cat and myself. I was impressed with the calmness of the visit and the information given to me and Marshy seemed completely unfazed. Recommended by sister and I would not hesitate to recommend to friends

16 luglio 2026
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Risposta di Goddard Veterinary Group

We're delighted to read of your positive first visit and of your recommendation - thank you very much for taking the time to leave your feedback

Valutata 4 stelle su 5

Wendy27.Guthrie

Staff are very friendly and welcoming didn’t feel rushed or anything. The actual Vet himself was extremely pleasant and broke down and explained everything to me. I felt very confident when I left the Surgery of what I need to do.

16 luglio 2026
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Risposta di Goddard Veterinary Group

We're very pleased to hear this and thank you for your generous words and review

Valutata 5 stelle su 5

I always have no problem getting an…

I always have no problem getting an appointment time that is suitable for me as I work full time, everything is quick and efficient and it’s a calm environment for your pet in the vets and there is never loads of dogs or other pets in the vets at any one time, usually 1 other if any. I have a pet plan so can get my dogs nails trimmed with no problem and wormer and flea treatment regularly with reminders.

15 luglio 2026
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Risposta di Goddard Veterinary Group

Thanks very much for you recommendation and feedback, we really appreciate your taking the time to share your experience with others

Valutata 5 stelle su 5

Goddards fitted my very sick cat in as…

Goddards fitted my very sick cat in as a last-minute emergency even though I was registered with another vet who were unable to help me.
The service I received was exceptional, very caring and expert help from Astrid and also Ann on reception. They quickly diagnosed my cat’s condition and offered the appropriate treatment. It had been a very stressful experience for myself and my cat and they really helped me when I needed them. I would thoroughly recommend them.

13 luglio 2026
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Risposta di Goddard Veterinary Group

We are very glad to have been able to help in such a difficult and worrying time - thanks for your words and for sharing your experience with others. Wishing you both all the best

Valutata 5 stelle su 5

Fantastic friendly knowledgeable staff…

Fantastic friendly knowledgeable staff Have been taking our cats there for 16+years. NT has been our vet for a while now Can't fault her.

14 luglio 2026
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Risposta di Goddard Veterinary Group

Thank you very much for leaving your review and we really appreciate your custom over the years

Valutata 5 stelle su 5

Ollie our 14 year old cat was poorly…

Ollie our 14 year old cat was poorly with two health issues. The vet gave our cat a thorough examination, suggested treatment and follow up as to future management of health conditions. He put our minds at rest.

14 luglio 2026
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Risposta di Goddard Veterinary Group

Thank you Sally

Valutata 5 stelle su 5

We Have been with Epsom downs clinic…

We Have been with Epsom downs clinic for 16 years and they have always been absolutely brilliant. Love the receptionists, always kind and helpful and Alex the vet is fantastic, always honest, helpful and brilliant with our dog Hector. We really appreciate all the staff

14 luglio 2026
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Risposta di Goddard Veterinary Group

Wonderful to hear, and thank you for your long-term custom, we really appreciate it

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience! The vet looked after my kitten very well and I was very pleased with the service! Very professional and kind! Thank you!

13 luglio 2026
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Risposta di Goddard Veterinary Group

Thanks for leaving us such a wonderful review and we're very happy to have given you and your kitten a top notch service!

Valutata 5 stelle su 5

Staff were welcoming

Staff were welcoming. The vet was very attentive to Sooty’s medical problems and gave re-assurance he is comfortable and happy to carry on medication.

Thank you so much.

11 luglio 2026
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Risposta di Goddard Veterinary Group

We're very pleased to have been of help

Valutata 5 stelle su 5

The vets were so kind and supportive

The vets were so kind and supportive. Asked them a few questions about our puppy which was incredibly helpful and reassuring. Nurses and reception staff are also amazing.

9 luglio 2026
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Risposta di Goddard Veterinary Group

Thank you for your review Kevin, it is very much appreciated

Valutata 5 stelle su 5

As always staff were friendly and…

As always staff were friendly and professional. Care given to my cat was really thorough and I was given great advice to keep her fit and healthy.

11 luglio 2026
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Risposta di Goddard Veterinary Group

We're delighted to have received you kind review Trisha, thanks very much

Valutata 5 stelle su 5

Caring animal lovers

I visited the Northolt branch with a stray cat that needed medical attention. Everyone at this branch was welcoming, kind and considerate.
I especially want to thank Andy at this practice, whom I had the most conversation with. He was thoughtful, and communicated everything so well. Thank you Andy for all of your help, you really made my experience a good one.

12 luglio 2026
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Risposta di Goddard Veterinary Group

The team here are delighted to have been of help and are very glad you found your visit a positive one - thank you for taking the time to leave us your review and recommendation

Valutata 5 stelle su 5

Outstanding kindness here

Staff are unfailingly kind and practical, - so much so that my spaniel cries unless we pop in to say hello if we are passing.
The care is excellent and also practical...Jacqueline helped me to decide when we had reached the end of the road for one of my cats, empathizing with all the challenges of a much loved pet who is no longer enjoying life

10 luglio 2026
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Risposta di Goddard Veterinary Group

Thanks very much for your feedback, our team will be delighted to read your kind words

Valutata 5 stelle su 5

Friendly

Friendly , efficient , kind to the dog , made her relaxed — a positive experience - and problem solved

9 luglio 2026
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Risposta di Goddard Veterinary Group

We're very pleased to hear that, thanks

Valutata 5 stelle su 5

Caring team

We needed reassurance that our cat had successfully recovered from an injury. Lovely knowledgeable caring checkup from vet and also caring calm treatment from nurse to clip claws.
Our cat is always a mournful nervous creature during vet visits but the Raynes park team always quickly deal with her skilfully. Such a relief!

7 luglio 2026
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Risposta di Goddard Veterinary Group

We're very glad hear that! As an ISFM (International Society of Feline Medicine) accredited cat-friendly clinic, the practice environment together with our cat-specific approach to care and our registered Cat Advocates means that cats (and their owners) should expect a cat-centric approach to each visit, and it sounds like we were able to deliver just that. Thank you for leaving your feedback to share with others.

Valutata 5 stelle su 5

We have been taking our cat Juno to the…

We have been taking our cat Juno to the South Woodford branch for the last year and always find the vets and reception staff to be friendly, helpful, prompt on appointments and very caring for her.
We had her neutered, her vaccinations and all check ups here and are super happy with the service and pricing.
Would highly recommend the team here.

9 luglio 2026
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Risposta di Goddard Veterinary Group

Thank you for your recommendation, it is very much appreciated

Valutata 5 stelle su 5

Been with Stonelions for ten years with…

Been with Stonelions for ten years with my dog.Yesterday I brought an elderly friend's dog who had ear infection.the vet was brilliant, listened to.my opinions and was so kind to Daisy.As always excellent reception staff as well, always helpful. Can't recommend Goddard's enough as far as I'm concerned.

9 luglio 2026
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Risposta di Goddard Veterinary Group

Your recommendation means a lot to the team here and thank you for taking the time to share your experience - we very much appreciate it!

Valutata 5 stelle su 5

A veterinary practice that is good at dealing with chronic patients as well as emergency care.

Tilly unfortunately is a dog that has chronic aliments and is frequently at the vets. Receptionists, nurses and 2 of the vets know her well and welcome her accordingly. Her care plan is well thought out and continuity in her care with reviews from vets that know her is very important to me. Tilly's care is expensive and certain costs seem somewhat inflated on occasions.

9 luglio 2026
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Risposta di Goddard Veterinary Group

Thank you for your five star review and recommendation and we are very glad that you are happy with your dog's care plan. Certainly in the cases of chronic illness where multiple visits, treatments, scans or blood tests are required, whether in practice or hospital, costs can build up. We do always recommend to owners that they consider pet insurance at an early stage of pet ownership, though costs and cover levels can differ and it can become more difficult and costly to cover when a pet already has a diagnosed or underlying condition. Thank you again for sharing your experience.

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