GlitterGoth Recensioni 

97
•
TrustScore 1 su 5

1,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Probably the worst company I’ve come across. Paid £50 for a leather jacket that looked amazing on the photo, but when it arrived it looked like I’d bought it off shein. When I tried to get a refund, I... Leggi di più

Valutata 3 stelle su 5

Very pleased with the fast delivery and it's a good looking product, however the paint on it is a bit sloppy and the back where the battery box is completely uncovered.

L'azienda ha risposto

Valutata 5 stelle su 5

Would recommend Glittergoth to anyone. Very wide selection of Alchemy Gothic Jewellery and other items to choose from at various prices to suit your pocket. You are sure to find something that is to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was surprised by the fast shipping, and the friendly cantact. I really appreciate the option to choose free Airsure shipping, The choice of Products is amazing and huge, its hard to decide becau... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Informazioni fornite da varie fonti esterne

We work hard to make sure our customers have a no-hassle, no-stress shopping experience. With prompt customer service, free shipping offers across the globe and guarantees on all our items, we are happy to provide you with the Alchemy Gothic jewellery you want, and to assist you immediately if anything goes wrong.


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,2

Tutte le recensioni

(97)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible quality and service.

Probably the worst company I’ve come across. Paid £50 for a leather jacket that looked amazing on the photo, but when it arrived it looked like I’d bought it off shein. When I tried to get a refund, I waited almost a week for a reply and was first offered 20% refund and to keep the item. Which I said I wouldn’t want to wear that item out in public, so I asked for a full refund. They replied saying they can give me a full refund but the returns to china are ‘very expensive’ so it won’t be worth it, and then they offered a 30% refund. So ridiculous and such bad customer service. Do not buy clothes from this company unless you’d like to waste your money. The item I got is going straight in the bin.

7 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Received the wrong product (Alchemy's fault, not GlitterGoth - right box sent, wrong product inside box!) & cannot fault GlitterGoth's customer service in rectifying the error. Top notch communication and refund processed quickly.
Would 100% recommend shopping from them, and will be using them again myself in the future.
Thank you!!

13 settembre 2016
Non scritta su invito
Valutata 5 stelle su 5

Great service and Quality.

Great customer service, loved the necklace I bought. Would definitely recommend.

25 aprile 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Thank you Tracey, we're so pleased to hear you enjoyed our service.
If I can be of any assistance to you,either now or in future, please do not hesitate to contact us.
Many thanks and best wishes,
Abi Bertram
The GlitterGoth Team

Valutata 5 stelle su 5

Excellent

Product was exactly as expected and nicely wrapped. Delivery was super speedy and I received it the day after purchase !

Just in time for the weekend, very happy :) Would defiantly shop from you again!

26 marzo 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Hi Dara,
We are so pleased to hear how much you enjoyed your purchase. If I can be of any assistance to you,either now or in future, please do not hesitate to contact us.
Many thanks and best wishes,
The GlitterGoth Team

Valutata 3 stelle su 5

Good Product

Very pleased with the fast delivery and it's a good looking product, however the paint on it is a bit sloppy and the back where the battery box is completely uncovered.

8 marzo 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Dear Elena,
Thank you for your review. I'm delighted to hear that you are happy with our service, and I will pass on your feedback with regards the quality of the product to Alchemy Gothic so that they can take action on future production.

Many thanks and best wishes,
Abi Bertram
GlitterGoth Sales

Valutata 5 stelle su 5

Best shop for Alchemy

Great customer service! There was a slight hiccup with my order, which was sorted very quickly. I got a refund for one of my items, (due to Alchemy discontinuing the item) which was processed and received the same day. They kindly gave me free postage too, even though my order (after refund) came to £14.99. Will shop with them every time.

28 gennaio 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Hi Masahiko,
We are delighted you're so pleased with out customer service and that we could sort out the issue with the Hole In The head necklace for you.
We look forward to your future orders, and if we can be of any further assistance, please let us know!
Many thanks and best wishes,
The GlitterGoth Team

Valutata 4 stelle su 5

Great service!

First of all, wonderful packing! I have experienced at proper web-shopping site once that I got Alchemy Gothic product completely naked (without their official packages) in a normal envelope! When I opened the box from this shop, it was really beautifully packed so I nearly didn´t want to open it..! (and of course each product was packed in the Alchemy Gothic´s official bags with tag on some of them)
Only one thing I´m missing at Glitter Goth site is little more information. For instance, some of the products have only 1 or 2 pictures of them, and I have to really use my imagination to see how it supposed to be in real. This matter appears at all other shops who sell AG products on web, though.
Anyway, I really enjoyed shopping at Glitter Goth, and will definitely come back soon.

27 gennaio 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Dear Sanae Yoshida,

Thank you for your review of our products and service. I'm delighted you enjoyed our wrapping, and that the products were to your satisfaction. We are working through improving our product pages by making sure each one has three images including, where possible, one that shows the piece on a model so you can get a better idea of scale, and we hope to have all that information available within the coming months.

Thank you again for your review, and if I can be of any assistance now or in future, please let me know and I will do my best to assist you.

Many thanks and best wishes,
Abi Bertram
GlitterGoth Sales

Valutata 4 stelle su 5

reliable shopping site

Yes I was a bit worried seeing recent review being months or years ago. I received items finally, within time it claimed. So, good, considering it being cheaper than official website.

20 gennaio 2016
Non scritta su invito
Valutata 5 stelle su 5

A perfect, wonderful ring

The ring is really amazing! All details are very accurate and great to look. If you also have the bracelet and the necklace it's perfect!

18 gennaio 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

I am so glad to hear how much you've enjoyed receiving the Dr Rosenstein Ring, and that our service has been so satisfactory.
If I can be of any help in future, please let me know and I'll do my best to assist you.
Many thanks and best wishes,
Abi Bertram
GlitterGoth Sales

Valutata 5 stelle su 5

Empyrean Eye Earrings

Such wonderfully decadent earrings and truly excellent service.

1 gennaio 2016
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Hi Kat,

I'm so pleased to hear your satisfied with both the earrings and the service. If I can be of any assistance to you in future, please don't hesitate to get in touch.

Many thanks and best wishes,

Abi Bertram
GlitterGoth Sales

Valutata 5 stelle su 5

Gorgeous gothic goodies galore.

On my first order from GG I was gifted a cheeky free item of jewellery. The free postage over £15 rocks, and the customer-service is top notch. Highly recommended!

23 dicembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Hi Jack,

I'm glad to hear you are so satisfied with your purchase and the service we provided.
If I can be of any assistance to you in future, please let me know and I will be sure to help you to the best of my abilities.
Many thanks and best wishes,
Abi
GlitterGoth

Valutata 5 stelle su 5

quick delivery at a busy time!

bought christmas present, excellent quality and good price. fast delivery

21 dicembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Thank you, Claire. I'm so pleased we could provide you with a good service at a price you like. If I can be of any assistance to you with future orders, please let me know and I will do my best to assist you.
Thanks and best wishes,
Abi
GlitterGoth

Valutata 5 stelle su 5

Excellent service

All items delivered quickly and safely `

19 novembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Thank you, Richard. I'm delighted to hear that everything was to your liking.. If we can be of assistance in future, please let us know and we'll do our best to help you.
Many thanks and best wishes,
The GlitterGoth Team

Valutata 5 stelle su 5

Excellent service, lovely pendant, great value for money

The seller's communication was brilliant, and she was extremely helpful. When I asked for the pendant to be sent special delivery, she sent it on trust, without waiting to receive the extra payment. A friend sent me a link to the GlitterGoth website for the particular item I wanted, a pentagram pendant with Swarovski crystal centre. Based on my experience, and having looked at the website as a whole, I will definitely be buying from them again.

14 novembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Thank you, Gillian. It's great to know our customer service is quick and effective. If we can be of any help in the future, please let us know and we'll do our best to assist you.
Best wishes, The GlitterGoth Team

Valutata 5 stelle su 5

Gorgeous unusual earrings

These are gorgeous! I bought them as a gift for Mam. She loves them - they're very 'Game of Thrones'! Might get a pair for myself...

2 novembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Thank you for your review Claire. If we can be of help, either now or in the future, please don't hesitate to get in touch and let us know.
The GlitterGoth Team

Valutata 5 stelle su 5

Great Tankard

The dragon handle tankard is amazing, great price on this website as its £70+ anywhere else, I bought one few months ago and loved it so much I bought another one, great speedy delivery and great packaging

5 settembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Dear Kate,
I'm delighted to hear how much you liked the tankard. Thank you for leaving GlitterGoth a review, and if I can be of any help now or in future, please let me know and I'll do my best to assist you.
Many thanks and best wishes,
Abi
GlitterGoth Sales

Valutata 5 stelle su 5

Excellent

First order from GlitterGoth, arrive super quick time,great communications.Exchange item with no fuss at all , and again sent it in very quick time.Will be using again :) :)

3 settembre 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Dear Mr Flanagan,
I'm delighted we could help you and get that exchanged item to you as quickly as possible. If I can be of any help, either with your current order or in future, please let me know and I will do my best to help you.
Many thanks and best wishes,
Abi
GlitterGoth Sales

Valutata 5 stelle su 5

Wonderful!

Excellent service! Easy to use website + ordering, fast shipping and wonderful items for sale. Love the earrings! Will definitely buy with again. A++++

21 agosto 2015
Non scritta su invito
Logo di GlitterGoth

Risposta di GlitterGoth

Dear Kirsty,
Thank you so much. I'm delighted to hear how much you enjoyed our website and our products. If I can ever be of any help to you with any future orders, please let me know and I'll do my best to help you.
Best wishes,
Abi
GlitterGoth Sales

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più