Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Leggi di più
Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Leggi di più
The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.
Informazioni di contatto
1, Crompton Road, Groundwell, SN25 5AW, Swindon, Regno Unito
- 0330 912 5060
- customerservices@giftdiscoveries.co.uk
- www.giftdiscoveries.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was surprised that every single item…
I was surprised that every single item came in a separate package, all at different times. The last item was many days later. However, everything was in good order.
Not had chance to try it as it's a…
Not had chance to try it as it's a present, but packing and delivery good, item is as described. I was slightly disappointed with delivery time but as it's a busy time of year suppose some delay is to be expected. Would recommend
The goods are fine
The goods are fine. You should change your courier,it took a week to arrive. You get email delivery times that are not kept.

Risposta di Gift Discoveries
Poor Service. Goods disappointing.
More than two weeks before goods sent to courier. Could not track as no confirmatory email and screenshot did not contain full order number. Only automated response to Emails.
£20 scarf turned out to be chineese polyester with printed pattern degrading.

Risposta di Gift Discoveries
One order delivered in 5 individual…
One order delivered in 5 individual boxes. Caused my delivery driver and me problems. It wasn't until I unpacked all the boxes that I could determine whether my order was complete. Now faced with an extreme amount of unnecessary packing materials. I find it hard to understand why my order took 6 days to deliver given the fact that a courier service is used. Typical of Scotts of Stow, who I had vowed never to shop from again! I made a mistake this time!

Risposta di Gift Discoveries
Prompt service and good quality goods…
Prompt service and good quality goods at very reasonable prices
All the items were really lovely
All the items were really lovely
First class. I always love shopping with Gift Discoveries
Delivery dates
When I placed my order I was given a delivery date which was over a week before the parcel arrived. This was never amended. Once the parcel was dispatched the tracking was good.

Risposta di Gift Discoveries
Always very efficient and friendly…
Always very efficient and friendly service. like the booklet . Always has what I need.
Iam delighted that after one wrong…
Iam delighted that after one wrong delivery my order is now complete and I am very pleased with it
Good products shame delivery was held…
Good products shame delivery was held up by postal strike.
Ordered S usual was told it would tAke…
Ordered S usual was told it would tAke some time to come received this am a lovely little gift
Lovely but too late!
I received my order today 16/12/22. I received notice sometime ago which told me my order wouldn’t be delivered until 31/12/22. After receiving that I immediately bought something else to replace that order, as they were for Christmas gifts. I’m pleased with the items but it has meant extra cost to me. I’m not sending them back as I don’t feel the post is reliable. Anyway they are lovely, so thank you. If they hadn’t cost me you would have had 5stars!
It (handbag) arrived on time & is just…
It (handbag) arrived on time & is just what I wanted.
Good quality products delivered on time…
Good quality products delivered on time good service
Slower delivery than a three legged lame donkey
In the age of internet shopping when other companies can deliver the next day or within one or two days it took a month to be delivered and even then was a day late on their own given delivery date. The company needs to join the 21st century for delivery times.

Risposta di Gift Discoveries
Ordered 6/11/22 but not delivered until…
Ordered 6/11/22 but not delivered until 12/12/22, had I known this I would not have ordered. Date for delivery kept changing.
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