Gift Discoveries Recensioni 

3471
•
TrustScore 3 su 5

3,1

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Valutata 3 stelle su 5

Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.

Valutata 2 stelle su 5

Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Leggi di più

Valutata 5 stelle su 5

Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Leggi di più

Valutata 3 stelle su 5

The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. anche in
  3. Negozio di bigiotteria
  4. Negozio di casalinghi

Scritti dall'azienda

Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(3471)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

The goods are fine

The goods are fine. You should change your courier,it took a week to arrive. You get email delivery times that are not kept.

18 dicembre 2022
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Risposta di Gift Discoveries

Thank you for your review.

I am sorry for the delay in delivery.

Your feedback is appreciated, and we will have this passed to our relevant team to be looked into.

I apologise for any inconvenience caused.

Kind regards,

Chloe

Valutata 2 stelle su 5

Poor Service. Goods disappointing.

More than two weeks before goods sent to courier. Could not track as no confirmatory email and screenshot did not contain full order number. Only automated response to Emails.
£20 scarf turned out to be chineese polyester with printed pattern degrading.

17 dicembre 2022
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Risposta di Gift Discoveries

Thank you for your review.

I am sorry that this is not the expected quality.

We appreciate your feedback and will have this passed along.

Should you want to return this, I have emailed you with our returns information.

I apologise for any disappointment caused.

Kind regards,

Chloe

Valutata 2 stelle su 5

One order delivered in 5 individual…

One order delivered in 5 individual boxes. Caused my delivery driver and me problems. It wasn't until I unpacked all the boxes that I could determine whether my order was complete. Now faced with an extreme amount of unnecessary packing materials. I find it hard to understand why my order took 6 days to deliver given the fact that a courier service is used. Typical of Scotts of Stow, who I had vowed never to shop from again! I made a mistake this time!

17 dicembre 2022
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Risposta di Gift Discoveries

Thank you for your review.

I am sorry that your order arrived in separate parcels.

I can confirm that this was because your items came from a variety of our Specialist Suppliers, and we do ask to allow up to 10 working days for these to be delivered.

I apologise for any inconvenience caused.

Kind regards,

Chloe

Valutata 3 stelle su 5

Delivery dates

When I placed my order I was given a delivery date which was over a week before the parcel arrived. This was never amended. Once the parcel was dispatched the tracking was good.

16 dicembre 2022
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Risposta di Gift Discoveries

Thank you for your review.

I am sorry that you had not been updated on a delay with your order.

We do our best to keep our customers as up to date as we can, so we will pass your feedback along to be looked into.

I apologise for any disappointment caused.

Kind regards,

Chloe

Valutata 4 stelle su 5

Lovely but too late!

I received my order today 16/12/22. I received notice sometime ago which told me my order wouldn’t be delivered until 31/12/22. After receiving that I immediately bought something else to replace that order, as they were for Christmas gifts. I’m pleased with the items but it has meant extra cost to me. I’m not sending them back as I don’t feel the post is reliable. Anyway they are lovely, so thank you. If they hadn’t cost me you would have had 5stars!

16 dicembre 2022
Valutata 1 stelle su 5

Slower delivery than a three legged lame donkey

In the age of internet shopping when other companies can deliver the next day or within one or two days it took a month to be delivered and even then was a day late on their own given delivery date. The company needs to join the 21st century for delivery times.

9 dicembre 2022
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Risposta di Gift Discoveries

Thank you for your review.

I am sorry for the delay with your order.

Unfortunately, the item you ordered has been extremely popular with us, we received more orders than expected so had to source more stock, this did cause a delay with some orders.

I apologise for any frustration caused.

Kind regards,

Chloe

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