Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I signed up for the 7 day trial and after getting access, decided it wasn't for me. I canceled that same day in app but was still charged $48 after the trial ended. I sent an in-app message, then emai... Leggi di più

Valutata 2 stelle su 5

I wish I looked here before I subscribed. The software is buggy, but I was working around it. There is no support from a person so be very careful. I accessed the account for my free trial and then... Leggi di più

Valutata 1 stelle su 5

Never write reviews about companies but this one is truly awful..... they changed the subscription on me without telling me and literally would not let me access my account settings to unsubscribe....... Leggi di più

Valutata 5 stelle su 5

I Loooove this app. While I am not crazy about the generated captions, the edits and repurposing of content are incredible. I have more content than I can schedule to post. It's overwhelming in su... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software
  2. Servizio di marketing su internet
  3. Servizio di editing video

Scritti dall'azienda

Today, small and medium businesses are 100% dependent on their ability to reach new prospects and increase their brand awareness via social media. To succeed, business owners and professional marketers work another full-time job feeding the social media beasts on all platforms. Munch is a cutting-edge video marketing platform that transforms how businesses create, engage with, and optimize their video content across multiple platforms. Using AI, Munch allows users to produce videos once and use them to generate tailored content for all social media channels, maximizing reach and engagement. With real-time data and trend insights, Munch ensures content distribution is performance-driven.


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

37 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horrible clip selection

The clip selection was random and horrible. I'm shoked that there are no options for us to guide the system to make clips from specific people or to make clips about a certain topic. You can only filter that stuff after they are made and what's made us just random

3 gennaio 2025
Valutata 1 stelle su 5

Sound quality is terrible

Nov 2024
Sound quality is terrible, have not found away to fix it. It's already been over a month going back and forth with their customer service.. the last weeks or so ive been waiting on a reply.

March 2026
Just stumbled across my review here.. nothing has ever changed. Customer service never got back to me so the problems persisted (audio quality was terrible after using their tool). To my review here they told me to reach out to customer service which I had already done before.. hopeless cause

27 novembre 2024
Logo di Munch

Risposta di Munch

We're sorry to hear that but we'd like to help. Can you reach out to our support team via the support icon on the bottom right of the website or via create@getmunch.com ?

Valutata 1 stelle su 5

The application itself is ok, customer service is terrible!

The application itself is ok, very basic. I found I wasn't using it very often as I ended up having to always go back and fix the edits it performed. Annual invoice came up, I cancelled and they charged me anyways. Have sent 3 emails with no response. Don't trust them.

20 novembre 2024
Non scritta su invito
Logo di Munch

Risposta di Munch

We'd like to help! In the past there were cases in which users emails didn't get to our support due to email moderation policies by the mail providers. Could you please use the icon on the bottom right of our website (app.getmunch.com) to open a ticket with customer service? We'll refund your credit card for the payment.

Valutata 5 stelle su 5

A response to my email question…

A response to my email question concerning payment was quickly answered.

5 dicembre 2024
Logo di Munch

Risposta di Munch

We really try to provide the best support possible to our valued customers. Thank you for your feedback.

Valutata 1 stelle su 5

I feel like I wasted a lot of money on…

I feel like I wasted a lot of money on this app. It’s not very customizable or easy to edit etc. I had this for a while and barely use it it’s just not good for me and my needs. The clips it takes sometimes aren’t even the best ones out of the video so it’s pointless.

1 agosto 2024
Valutata 1 stelle su 5

:( not a good experience.

I was billed after removing my subscription. Also, I see that someone else opened this account, not me.

6 novembre 2024
Logo di Munch

Risposta di Munch

We're sorry to hear that! Please contact us urgently at create@getmunch.com so we can investigate it and make sure you get refunded and your credit card is not used by anyone else.

Valutata 5 stelle su 5

I Loooove this app

I Loooove this app. While I am not crazy about the generated captions, the edits and repurposing of content are incredible.

I have more content than I can schedule to post. It's overwhelming in such a good way.

23 ottobre 2024
Logo di Munch

Risposta di Munch

This is amazing to hear! Keep on Munching

Valutata 1 stelle su 5

French and Landscape mode are not good…

French and Landscape mode are not good to be used. I could not use any of the videos made by munch

31 ottobre 2024
Logo di Munch

Risposta di Munch

We're sorry to hear that and we'd love to take a look and try to help. Feel free to reach out to our support team.

Valutata 5 stelle su 5

Munch is a must for my business

A super affordable service that streamlines my work process and makes me more productive and profitable. The user interface is easy to use and it allows me to quickly customize and adjust my content before I export it. The SEO intelligence when selecting clips from my long form content is so valuable for my business.

31 ottobre 2024
Logo di Munch

Risposta di Munch

This is so great to hear! The SEO intelligence is actually one of our most popular features, and we're happy to hear it's helping you so much.

Valutata 1 stelle su 5

Looks good on the website and that's it

Looks good on the website, but the tools for finding good parts in long videos, captions and stock footage selection are awful. Video selection is doing so much nonsense, Stock Footage selection doesn't work most of the time and when it does, the selection ist just way off. They trick you into buying with their 2 sample projects, but you can't test it first with your own footage.

14 settembre 2024
Non scritta su invito
Logo di Munch

Risposta di Munch

Sorry to hear that you feel this way. We'd love to hop on a product feedback call and hear more details if you'd be willing to share. Please reach out via create@getmunch.com

Valutata 1 stelle su 5

Got scammed and no support service to…

Got scammed and no support service to help.

29 giugno 2023
Non scritta su invito
Logo di Munch

Risposta di Munch

We're sorry to hear you're feeling this way. Our support team is actually very active and available. Please reach out to us and we'll do everything we can to make sure you're satisfied. You can reach us at create@getmunch.com or via the support widget on our site.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più