GET ME IN Recensioni 

6578
•
TrustScore 3.5 su 5

3,3

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Valutata 1 stelle su 5

I bought tickets for Shawn Mendes for this Saturday 6th April day, my kids worked and saved for these tickets, UPS say they delivered but we were both at work and our kids at school, we have never rec... Leggi di più

Valutata 1 stelle su 5

I ordered tickets for Shawn Mendes in May 2018 for his upcoming show in Birmingham on 9 April 2019. I was told by Get Me In that my tickets would arrive a week before the event however I still haven’t... Leggi di più

Valutata 4 stelle su 5

The Hollywood Vampires The Genting Arena Birmingham saturday 16th June Smooth transaction but i so wished i had booked alot earlier and got front row tickets ive waited 40 years to see Johnny De... Leggi di più

Valutata 5 stelle su 5

We bought Tickets for the Eminem-Concert. We didnt hear from the Tickets and were already worrying. Three days before the event a very friendly guy from Getmein called and apologysed for the delay. He... Leggi di più

Dettagli dell'azienda

  1. Negozio di musica

Informazioni fornite da varie fonti esterne

Buy and sell concert tickets, theatre tickets, sports tickets and exclusive event tickets on GET ME IN! the leading ticket marketplace.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

7K recensioni

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3,3

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Valutata 4 stelle su 5

A little slow on payment. Unsure why it's Ticketmaster's 'official' resale site though...

I wrote a bad review of this site after not receiving money from tickets I had sold. It took longer than the advertised ten working days, but after writing my review on here, I was paid. So suspicious whether a negative review and being paid just after is a coincidence, but it all worked in the end. The actual process of selling the tickets is fairly straightforward, however I assumed with it being the official Ticketmaster resale site, that the tickets would then be issued in the name of the person you're selling to, but you simply send them to the buyer. With this in mind, it would be easier to just sell the tickets straight and get paid on exchange.

10 luglio 2018
Non scritta su invito
Valutata 1 stelle su 5

Do not use GETMEIN - terrible company

Shocking company - avoid at all cost. I have never dealt with a company that clearly do not care about their customers - this is the worst customer experience ever !!

I would not recommend this company - they are keeping my money from a cancelled and rescheduled event (I can’t make the new dates) and are trying to force me to see through them. Keeping £650 for 15 months is immoral. You should be ashamed !

9 luglio 2018
Non scritta su invito
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Risposta di GET ME IN

Hi Colin,

Thank you for your review, we really do appreciate your feedback and we're sorry to hear you're not able to make the new event date.

We’re a ticket resale website, so we provide a platform for people to sell on their tickets. We don’t own any of the tickets sold through our site, because we don't own the tickets we can't cancel an order once it's been placed. Just as we protect you by making sure you get the tickets ordered, we also have to protect your sellers sale.

We're sorry for any disappointment caused.


Kind Regards

GET ME IN! Team

Valutata 1 stelle su 5

What a awful company been on hold for…

What a awful company been on hold for 45 mins and still no answer my tickets still hasn’t been despatched joke

7 luglio 2018
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Risposta di GET ME IN

Hi Connor,

We’re sorry to hear that you’ve not been able to get through on the phone.

When all of our agents are busy taking calls, we can either put you in a queue until the next agent is available, or we’ll play a brief message asking you to call back later. Most of the time, you’ll just be put in a queue, but occasionally – if the volume of calls would mean unacceptably long queue times – we’ll ask you to call back later instead.

We know this isn’t always ideal, but we feel it’s important to let you know that we can’t take your call at the moment, rather than keep you hanging on for extended periods of time.

As an alternative to calling, we also have a full team of agents on hand to answer any queries via email.

Sorry again for any inconvenience caused.

Kind regards,

GET ME IN! Team

Valutata 1 stelle su 5

can you take seriously this…

can you take seriously this Ticketmaster company who sell most of the best seats,for any show they control at premium prices on ticketmaster platinum,have 2 resale ticket resale sites under there banner allowing ticket brokers to sell tickets at inflated prices without any control ignoring the law allowing them to list tickets with minimal information, just a joke use Stubhub at least they have a little bit of customer satisfaction

reference reply from Getmein
BLAH BLAH BLAH BLAH BLAH

6 luglio 2018
Non scritta su invito
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Risposta di GET ME IN

Thank you for your review, we really do appreciate your feedback.

The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.

We always display the face value during the checkout process so you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

Valutata 1 stelle su 5

I am very disgusted and disappointed

I am very disgusted and disappointed. More than 10 days has passed and still awaiting my money. I'm on hold for over 90 minutes and still no response. No email address to contact customer services.

6 luglio 2018
Non scritta su invito
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Risposta di GET ME IN

Hi Kirsten,

Thank you for your review, we really do appreciate your feedback.

In order to maintain a secure marketplace we don't make payment to sellers until after the event has taken place, payment is usually made within 10 business days but in some cases can be up to 1 month.

This is so that we can ensure buyers have successfully attended the event, and in the case of any issues they can be fully investigated.

We hope that you can understand why this measure is in place.

Kind Regards,

GET ME IN! Team

Valutata 1 stelle su 5

Disgraceful

Disgraceful - 12 working days after selling ticket and despite assurances from someone in customer service (details submitted via their so called customer sercice team) i’m yet to receive my payment.

They are a disgrace - on 3 separate occassions i have spent an hour on a call waiting to speak to someone.

Avoid at all costs

6 luglio 2018
Non scritta su invito
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Risposta di GET ME IN

Hi Rob,

Thank you for your review, we really do appreciate your feedback.

In order to maintain a secure marketplace we don't make payment to sellers until after the event has taken place. This is so that we can ensure buyers have successfully attended the event, and in the case of any issues they can be fully investigated.

We hope that you can understand why this measure is in place.

Kind Regards,

GET ME IN! Team

Valutata 1 stelle su 5

Disgraceful service for Wireless - will not be buying from this company again

Order number: 2978487

Having ordered my Wireless tickets in February, it is now 2 days before the event and my tickets STILL haven't arrived.

There has been barely any communication from GetMeIn - and when I've tried to phone their customer service number, they are aware of the events coming soon and the fact tickets haven't been dispatched. But when you follow through the options to Wireless, there's just an automatic message that tells you they're having problems with seller's dispatching and then HANG UP.

I will not be purchasing tickets from this website again, and I would strongly recommend that you don't either

5 luglio 2018
Non scritta su invito
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Risposta di GET ME IN

Thank you for your feedback and I’m sorry that your tickets could not be provided. As we’re a ticket resale website, we provide a secure platform for people to sell on their tickets - we don’t actually own any of the tickets sold online and there was a late dispatch for this event. Regrettably your seller let us know that he was unable to supply your tickets in time.

In the rare cases where this happens we will do everything we can to find you replacements, unfortunately there just weren’t any equivalent tickets available so we refunded you immediately.

We're sorry for any disappointment caused.

Kind regards,

GET ME IN! Team

Valutata 1 stelle su 5

This company is atrocious.

This company is atrocious.
Avoid at all cost!

2 luglio 2018
Non scritta su invito
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Risposta di GET ME IN

Thank you for your review, we really do appreciate your feedback.

Unfortunately you haven't advised an order or listing number to enable us to locate you. Would you be able to submit the correct order number to Trust Pilot so that we can correctly locate the order.

Best Wishes

GET ME IN! Team

Valutata 1 stelle su 5

Very unhelpful

Very unhelpful. They take their commission, have no interest in disputes, and do nothing to assist. They bang on about just being a middleman, but there is no point in having a middle man if they don't smooth the transaction.

Ideally you're able to buy tickets directly from the venue, but if you have to buy tickets through a reseller, choose viagogo or stubhub, before these guys. I will never use them again.

In my case, the seller managed to get hold of my phone number through getmein. We were able to resolve the ticket issue in 5 minutes, when getmein had messed both me and the seller around for weeks. Neither of us will use the service again.

29 giugno 2018
Non scritta su invito
Logo di GET ME IN

Risposta di GET ME IN

Thank you for your review, we really do appreciate your feedback.

Unfortunately you haven't advised an order or listing number to enable us to locate you. Would you be able to submit the correct order number to Trust Pilot so that we can correctly locate the order.

Best Wishes

GET ME IN! Team

Valutata 5 stelle su 5

Trustworthy, legit, professional

I bought my Beyonce tickets from Ticketmaster and then she announced the Saturday date. That date worked better for me and my friends so I put my tickets on Get Me In for the same price I bought them. I only wanted my money back. They were sold on the next day after I put them on the site. I put the tickets online on the Monday, sold them on the Tuesday and they were collected from my house by UPS a couple hours later. I saw that it took 7-10 working days to get my money back and wasn't worried as I knew my tickets were legit. The concert ended on Friday 15th June and I got my money in my paypal account on Tuesday 26th June. Had to write this review as I hear so much bad stuff about these kind of websites. So I'm glad to find that this one was trustworthy and I will use them again.

28 giugno 2018
Non scritta su invito
Valutata 2 stelle su 5

Payments slower than promised - still waiting.

Getmein say they pay “7 to 10 working days” after the event.

I’m still waiting for payment on the 28th June for an event on the 12th June. 11 days after the event, not counting today or the event date.

The selling process was fine, but the payment is what matters. I’m not happy.

28 giugno 2018
Non scritta su invito
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Risposta di GET ME IN

HI David,

Thank you for your review, we really do appreciate your feedback.

In order to maintain a secure marketplace we don't make payment to sellers until after the event has taken place. This is so that we can ensure buyers have successfully attended the event, and in the case of any issues they can be fully investigated. We've checked your order and payment was made on 28/06/2018.

We hope that you can understand why this measure is in place.

Kind Regards,

GET ME IN! Team

Valutata 1 stelle su 5

Ticket touts

Ticket touts - this company sell at massivly over inflated prices adding so called 'admin' fees. The sooner they are banned like viagogo the better!

22 giugno 2018
Non scritta su invito
Logo di GET ME IN

Risposta di GET ME IN

Thank you for your review, we really do appreciate your feedback.

The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.

We always display the face value during the checkout process so you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

GET ME IN! Team

Valutata 2 stelle su 5

I sold and sent my tickets 3 weeks ago

I sold and sent my tickets 3 weeks ago, today makes day 10 after the event, and there is nothng in my bank or paypal and no way of CALLING. Just FAQs and if you say it didn't help a message pops up saying, you sure? check again.
At the moment im £200 out of pocket.

Edit: I know payment isn't till 10 days after, that's why my review said it is day 10 after the event.....
After searching twitter for an email address I found one (in reply to another complaint) and messaged through to be told that my sale still showed as dispatched instead of complete, which was then amended and the process started for me to get my ticket money, this was a quick and easy fix and still took another 4 weekdays for me to receive my payment.
There is not any contact details on the website, this needs addressed. FAQs are not what everyone is looking for.
I don't think I would use again for ticket sales due to the stress of waiting and the extra cost added by get me in to people buying, I sold my tickets for less than face value, but they still charged £40 fee, £10 postage fee, plus increase to actual ticket price I chose.

22 giugno 2018
Non scritta su invito
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Risposta di GET ME IN

Hi Samantha,

Thank you for your review, we really do appreciate your feedback.

In order to maintain a secure marketplace we don't make payment to sellers until after the event has taken place, usually around 10 business days (weekends and bank holidays not included). This is so that we can ensure buyers have successfully attended the event, and in the case of any issues they can be fully investigated.

We hope that you can understand why this measure is in place.

Kind Regards,

GET ME IN! Team

Valutata 5 stelle su 5

Make sure you do your research

Make sure you do your research. If you search not around not all sellers are too expensive. I got my ticket weeks before the gig so very thankful the seller was so good. I have no problems and would definitely use get me in again. I have used the site as both a buyer and a seller and would recommend it to anyone

21 giugno 2018
Non scritta su invito
Valutata 1 stelle su 5

rip off......

Ordered tickets for £77 pound each on get me in. When they arrived value on tickets was £31 each. Conned - would not use them again

20 giugno 2018
Non scritta su invito
Logo di GET ME IN

Risposta di GET ME IN

Hi Bo,

Thank you for your review and I’m sorry that you feel this way about your order.

As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

GET ME IN! Team

Valutata 4 stelle su 5

The Hollywood Vampires

The Hollywood Vampires
The Genting Arena Birmingham saturday 16th June
Smooth transaction but i so wished i had booked alot earlier and got front row tickets
ive waited 40 years to see Johnny Depp and although we had a awesome view not like being at the front
The whole gig was awesome but the vampires were phenomenal xxx hope they return to the uk next year and i will book alot earlier xxx

19 giugno 2018
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Paid for two tickets to see Demi Lovato live at Manchester on the 16th June tickets arrived quick no hassle. All in all brilliant service

19 giugno 2018
Non scritta su invito
Valutata 1 stelle su 5

Stones gig.

I have recently had to pick up my tickets from venue for rolling stones gig. I paid £10.57 originally to have them delivered.
After informing getmein that I would go to department of fair trading if I did not get my postage fee back, they refunded me. Don't let them get away with it. It's your money get it back. I will never deal with these people again.

18 giugno 2018
Non scritta su invito
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Risposta di GET ME IN

Hi Wayne,

We're very sorry to hear of the issue with the refund, when an order is changed to box office collection the postage costs are usually refunded accordingly.

Unfortunately you haven't included an order number in your review submission for us to check what happened here but if you can submit your order number we'll be happy to check your order.

Kind Regards,

GET ME IN! Team

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