Getdawah | Established in 2015  Recensioni 474

TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

No email confirmation, No reply to emails. They reply to messages about delivery and then after the dates have passed they just stop responding. I have not received my order and it’s been way over a m... Leggi di più

Valutata 5 stelle su 5

How did I only find out about this business/website. High quality stuff. Very good prices. Quick delievery. Customer service 10/10. So underrated. Should be recognized more. Mashallah big up GETDAWAH... Leggi di più

Valutata 5 stelle su 5

Bought a cap at special discounted price. Really amazed at quality of the cap which was surprising given the price it was listed at. They also gave me two free additional caps in post which I initiall... Leggi di più

Valutata 5 stelle su 5

I have bought several gold Arabic names necklaces, initial pendants and a map pendant necklace for Eid presents and they also come in cute little gift boxes. They are beautiful and I know everyone wil... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Getdawah is a registered UK company since 2015. Served over 20k+ customers worldwide. Most of our customer reviews can be found on our official website and Instagram. Contact our email team or live chat support for any support. Email: support@getdawah.com


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

474 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

only one necklace came

I ordered 2 necklaces and one personalized. On my account it says that the order is fulfilled, but only one necklace came. I sent them 2 mails, but no reply. I ordered almost 5 weeks ago.
I'm very disappointed.

17 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service.

NEVER ORDER FROM THEM ! Honestly I don’t even know where to start because so many things have gone wrong, firstly I ordered a freebie pearl necklace from them (paid £3 shipping) and received a cheap bracelet, this issue was not resolved, I contacted them about this and they said they ran out of the necklaces, as a business small or large, this is extremely unprofessional. My second bad experience was when I ordered a custom name necklace on February 17th but ended up receiving it on (6th april) I kept contacting them about this however they kept brushing it off (kept saying it will come in 3-7 working days) I Waited almost 2 months. I used to love them, been ordering from them since 2019 however their customer service is rubbish and they don’t do anything to improve it. They’ve lost a very loyal customer…

9 aprile 2023
Non scritta su invito
Logo di Getdawah | Established in 2015

Risposta di Getdawah | Established in 2015

Salam dear customer, we're sorry to hear your order arrived a few working days later than our estimated time frame. In rare cases, there can be delays with any brand, but we've updated you with whatever information we had at the time. It's sad you couldn't trust us despite our providing you the best services in the past. Regarding the freebie, you did not request a refund, so it's unfair to complain here when you didn't give us a chance to fix it. We wish you all the best with finding the perfect brand that you're looking for. We're always here if you need our support. 

Getdawah will continue providing affordable products and amazing services.

Kind regards,
Getdawah

Valutata 5 stelle su 5

My beautiful personalised Arabic name…

My beautiful personalised Arabic name necklace arrived today. The quality is fantastic. Highly recommended. Also, customer service is excellent. Personalised products have slightly longer delivery times but delivery updates were prompt and accurate. If you’re thinking of ordering from Get Dawah, don’t think twice!

1 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Very helpful and a great product

Although there were postal issues, the support team were extremely helpful and informative during the process. It was a great purchase and I'll be sure to buy from getdawah in the future. Thanks!

11 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Thank you !

Great communication, fast replies on email. Got the custom Arabic name bracelet which was stunning and came with a free beautiful gift box! Was expecting the Arabic writing to be a bit smaller but nonetheless very nice, Thank you.

6 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Beautiful jewellery I’ve ordered from…

Beautiful jewellery I’ve ordered from this sight a couple times and never failed me always keep me updated on delivery and when items arrive they don’t disappoint am very happy customer will definetly order again

6 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Necklace arrived on time and is beautiful as a gift to someone. One thing I loved about the company is that they actually responded to my email and kept me updated unlike another company I ordered from last year who stopped responding after I called them out when my order did not arrive and they did not refund me.

8 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Professional customer service

This is the second order I have placed with this company and both times, the service has been exceptional. They are highly professional and always keep customer upto date with their order especially when it's a personalised order which takes slightly longer to make and dispatch. The quality of their product is very good, cannot fault them at all.

12 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I am very disappointed in the service…

I am very disappointed in the service that I have received. My order was placed on 25th October and still not received. I have contacted the team on numerous occasions and they have taken a very long time to reply back. They informed me that they will give me an update on my order on 2nd December, however no contact was made. I have emailed the customer service, used the chat feature and instagram but no reply!
I have informed them that this order is to be taken abroad as gifts! I have even offered to go collect it in person. I am disgusted at the way I have been treated! I have had no single response. I would expect the company to reply back within the time frame that they have given.

3 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Arabic Name Necklaces

I have placed both big and small orders with this company and have to say i love their products. The necklaces are beautiful and high quality will definitely recommend also brilliant customer service and fast shipping!! If you have any issues they are always available to help and communicate effectively. Thankyou !

26 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Very lovely company

I’ve ordered twice from this company. One order was a personalised rose gold necklace with my name in Arabic. The most recent was a rose gold crescent moon necklace. Both were very well priced, very good quality and I love wearing both. Company has good communication with customers, good deals and fast delivery. Would recommend.

25 novembre 2022
Non scritta su invito

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