Nous n’avons pas pu obtenir une location classique et l’information du tourisme à Aix en Provence a recommandé Getaround, une formule simple et efficace. Nous ne connaissions pas l’application et avon... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Oui, voiture propre, tout considéré suffisamment puissante. Acces tres facile. AC pas puissant mais le jour etait frais. Aussi l'indicateur du niveau d'essence n'a pas change apres 250 km. En general... Leggi di più
Bardzo fajny pomysł użyczania prywatnych samochodów. Proces rezerwacji a później użyczenia samochodu bez problemów. Doskonała alternatywa dla wypożyczalni ( nie wiedzieć czemu wyjątkowo drogie i trudn... Leggi di più
L'azienda ha risposto
The owner cancelled the booking the day before with a silly excuse (a flat tyre). Just after I sent my video (new verification system). That gives the owners the chance to apply a very conservative ap... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Informazioni di contatto
Bevis Marks, EC3A, London, England, Regno Unito
- +44 20 3318 7571
4,1
Molto buono
423 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy to use and affordable
Very easy to use and affordable.
I definitely recommend this app
15 aprile 2023
Risposta di Getaround - UK
Hello Marcel,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Simon
The car I needed for new job on Monday…
The car I needed for new job on Monday would not move on Sunday evening when I went to collect it. A wheel had seized as it had stood for a week.
22 aprile 2023
Risposta di Getaround - UK
Hello,
Thank you for taking the time to leave us your review, I'm really sorry to hear about this experience.
We've passed your feedback through to our safety and quality team so that we can make sure this type of incident does not occur again.
Kind regards,
Laura
Getaround permet l’accès à un véhicule…
Getaround permet l’accès à un véhicule de location très facilement et l’application est intuitive ! Je recommande !
La prochaine évolution serait de mettre tous les véhicules en déblocage automatique peut être ?
22 aprile 2023
Risposta di Getaround - UK
Bonjour Clotilde,
Nous apprécions vraiment vos commentaires, ils aident Getaround à continuer à offrir une alternative durable pour la mobilité.
Bien à vous,
Raymond
I found the whole experience great
I found the whole experience great, but after 13 days I still haven't received my deposit back even if the app says it has been refunded.
Also, when refilling the petrol I have been ripped off of at least 5 litres, as in order to be refunded of the extra petrol you have inserted in the car it needs to be 15% of difference from the initial amount of petrol.
All the rest was very good, the car, the service and the price too
15 aprile 2023
Risposta di Getaround - UK
Hello Mauro,
Thanks for leaving us your review.
When you rent a car on Getaround, we refund you for refuelling the car at the end of your rental, that means you will be refunded for the entire difference between the start level and end level, and not just more than 15%. So that we can look into the fuel levels on your rental and assist you further, can you please reach out via https://uk.getaround.com/contact.
Kind regards,
Laura
Lovely host and very easy to use
Lovely host and very easy to use. Communication from booking was very prompt and polite- thank you for looking after us!
21 aprile 2023
Risposta di Getaround - UK
Hello Emma,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Jim
good platform
11 aprile 2023
Risposta di Getaround - UK
Hello Jonas,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Ben
Risposta di Getaround - UK
Hello NE,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Ben
I now recommend to all!
Super easy and good value rental in a country and place we did not know. Would, and do, definitely recommend!
12 aprile 2023
Risposta di Getaround - UK
Hello Matthew,
Thank you for leaving us your review, we are very happy to hear about your experience with Getaround.
Your feedback helps us support both our service and the car sharing community as a whole.
Have a great day!
Risposta di Getaround - UK
Hello Patrycja,
Thank you for leaving us your review, we are very happy to hear about your experience with Getaround.
Your feedback helps us support both our service and the car sharing community as a whole.
Have a great day!
Minimum deposit
In general satisfied with experience. I like minimum deposit required as less as £250. To compare with the others requesting up to £1000. Plenty of cars available in my area on site as well.
11 aprile 2023
Risposta di Getaround - UK
Hello Vladimirs,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
It was easy to find the car
It was easy to find the car, to do the check in and check out, and the car itself worked super well.
17 aprile 2023
Risposta di Getaround - UK
Hello,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Jim
It's a great renting experience in…
It's a great renting experience in France, everything goes well.
15 aprile 2023
Risposta di Getaround - UK
Hello Yue,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Simon
Easy access to car
Easy access to car, responsiveness from owner. The Bluetooth connection however was not optimum. Needed to try several times to activate and terminate contract
13 aprile 2023
Risposta di Getaround - UK
Hello Fran,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback as it helps us to continue to improve our service!
Have a great day.
Efrén
It was a new and fantastic experience…
It was a new and fantastic experience to collect and return your car via your app . Less fuss and very quick access and driving off the car . Will definitely do it again . Thank you to the whole team .
9 aprile 2023
Risposta di Getaround - UK
Hello Guy,
Thank you so much for your feedback, we hope to see you soon on the road with Getaround again soon!
Have a great day.
Ben
Everything went smoothly from start to…
Everything went smoothly from start to finish. Check-in and check-out was easy and app was spot on. As long as all instructions are followed via the app, your rental will be hassle free.
10 aprile 2023
Risposta di Getaround - UK
Hello Waiming,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Jim
My experience with Getaround was great
My experience with Getaround was great! I would use it again
2 aprile 2023
Risposta di Getaround - UK
Hello margarethellon,
Thank you for your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps Getaround continue to support a more sustainable future through car sharing.
Have a great day!
Ben
Risposta di Getaround - UK
Hello Diane,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Recaredo
Very good experience
The instructions were very clear and the car was in a great condition.
8 aprile 2023
Risposta di Getaround - UK
Hello Mr,
Thank you for taking the time to leave us your review, we are really happy to hear that you had a good experience with Getaround.
Your feedback helps us save the planet, one car at a time.
Thank you.
Ben
Such disappointing experience!!!
Such a disappointing experience with Getaround! The car and owner was brilliant but the app and the customer service was not helpful at all, charged me for extras and all.
The biggest problem was with their customer service and they lack of help!! They had system issues and I was in touch trying to solve a problem! Got no help and then they charged me extra fees for it!! But the customer service… Very unfair and disappointing!!!
8 aprile 2023
Risposta di Getaround - UK
Hello,
Thank you for taking the time to leave us your review, I'm sorry to hear about this experience.
If you need any additional assistance regarding additional charges please reach out via https://uk.getaround.com/contact so that we can investigate your case further.
Kind regards,
Laura
Very easy communication and great…
Very easy communication and great service would definitely be using again!
7 aprile 2023
Risposta di Getaround - UK
Hello Hannah,
We really appreciate your feedback, it helps Getaround continue to provide a sustainable alternative to car ownership.
Thank you!
Ben
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.