Get Connected Recensioni 527

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Called into the Abergavenny store earlier and was served by Bobby.Bobby saved me money on my new contract,explained everything thoroughly and transferred everything over to my new phone.Excellent serv... Leggi di più

Valutata 5 stelle su 5

Visited the branch in Church Stretton this morning. I was able to change my mobile contract to a new mobile provider at a reduced monthly cost. I am confident that I was given good advice. Josh is ski... Leggi di più

Valutata 5 stelle su 5

This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everythin... Leggi di più

Valutata 5 stelle su 5

I wanted to change my mobile phone contract and had used Abergavenny Get Connected previously. Robert was the employee working today. What an asset to the firm. He was knowledgeable, kind and extremel... Leggi di più

Dettagli dell'azienda

  1. Negozio di telefoni cellulari

Informazioni fornite da varie fonti esterne

We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

527 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Getting my phone fixed under warranty

David in the Craven Arms outlet helped me get resolved an unusual problem on my Vodafone contract Samsung A20e before Christmas 2021. It had to go back for a warranty repair & his help in saving all my data and getting me a temporary old phone working whilst it was away was superb. Thanks David

14 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Connor in brynmawr

Connor in the brynmawr store was amazingly helpful today. He talked me through all my options and gave me alot to think about. He is a real asset to your company. I cannot thank him enough.

12 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

I would like to thank Tommy Conlon from the Church Stretton shop for a very efficient, friendly and excellent impression I received after I had difficulty in setting up my phone.

9 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Get connected Treorchy branch

After failing everywhere to get an iPhone 12 in white for my daughter as a Christmas present, out of desperation I rang Get Connected in Treorchy. Within 10 minutes, Jess rang me back and said she could get me one with the same deal as other major operators.
Absolutely excellent service and nothing was too much trouble for Jess. She is a credit to the company!
Would definitely recommend Get Connected and will return in the future 👍🏻

8 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Rebecca in your Aberystwyth branch…

Rebecca in your Aberystwyth branch severed myself and my daughter on Tuesday 4th of January. She was a delight to deal with. Friendly, clear and very helpful. I hope her bosses get to read this as she is a credit to your company. Will definitely be back when my phone is due for renewal. Thank you again Rebecca!

7 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Thank you for the excellent service…

Thank you for the excellent service (Ryan from get connected in Tonypandy, Rhondda). I was very impressed by the efficient, friendly and prompt service when I bought my new iPhone in November.

I would definitely purchase another phone in the future from get connected :-)

6 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Kane

Kane at get connected bideford was friendly, patient and very helpful. He made sure I got a good deal and was good company

30 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Geoff is the best!

I have to say thankyou so much to Geoff in Bridgnorth. I came in yesterday with my mother and he was absolutely outstanding with helping my mother with her new phone! He was so kind and sweet and did everything possible to make sure we were happy when we left! Thankyou Geoff and we will be back in soon! Claire x

30 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

BRILLIANT

BRILLIANT
Tommy (Church Stretton, Shropshire) helped us change our network from EE to Vodafone which was cheaper. He also went that extra mile for me to transfer all my data. Would recommend him to anyone.

21 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing service today at the Newport

Amazing service today at the Newport, Shropshire store. Ian was a legend and sorted me out with two new contracts that even managed to save me money for what I was paying just for one. For a true technophobe, he ran through everything and set up the new phones. No hard sell in sight, just customer focused at all times.

18 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Go Direct to Service Provider, you'll get contracts cheaper.I had used Get Connected for years

I had used Get Connected for years, even though I knew I could get a cheaper contract if I went direct to the Service Provider. But the latest they have totally shafted me on a contract I never asked for. I did ask for the contract to be cancelled, unfortunately it was outside the 14 days, as I didn't know I had a problem with the phone until I received emails from people saying they'd been trying to contact me. Plus a phone they knew I had to send back to the Service Provider (So I could my PAC number) and they've been informed via a copy of a Webchat that it's down to Get Connected to chase to get the phone back to them and not me.

17 dicembre 2021
Non scritta su invito
Logo di Get Connected

Risposta di Get Connected

Hi Ms Spencer-Smith, unfortunately you did not ask to cancel the contract within the cooling off period and you also sent the handset we provided you with to a different company. Whilst we can understand it is frustrating for you now you have taken another contract out with a different provider before cancelling this one, we were unable to do anything to help you on this occasion. With regards to the advice you say you have received, we would recommend you take advice from your local Trading Standards Office. We are sorry to lose any future custom from you and wish you all the best for the future.

Valutata 5 stelle su 5

Dan from the Rhondda

Dan from the Rhondda
Always does my phone contracts and always gives me a good deal, always happy to help and always there when you need him

4 dicembre 2021
Non scritta su invito

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