Georges Cameras Recensioni 74

Quick delivery at a great price. Good communications.

Friendly guys, awesome service and excellent technical knowledge from their team. Highly recommend them.

I went to George’s Camera in North Park to ask the photo lab to scan specific old photos that were already affixed to pages with other photos. I could not take the old photos off without risking damage to them. The photo lab staff was able to scan the photos. I’m very pleased with the results….great service from George’s Camera and specifically, the George’s Camera North Park photo lab!!!

I really appreciated the stock availability, good pricing, the prompt delivery to the Chatswood Showroom & easy parking making it so much easier to pick up my items rather than a trip to the city. As always, the team at the city store and Chatswood were so very helpful. I will always continue to shop with Georges Camera Centre. Kevin Deacon Marinelife/Wildlife Photographer.

Great product great service and fast delivery. I can not believe what you can see in the night sky’s, I can see stars and other things that I can’t see with my naked eyes through these binoculars although there is slight shake from having to hold them a tripod for a heavier weight binoculars would be so much better for viewing but hey you can still see so much regardless. Very impressed

Being in the West, fast freight is most important and that's a box that Georges tick.

Checkout was easy and the product (Nisi landscape jetmag kit) was excellent price and delivered over easter.

These guys are great, fast and a good offerings.

I ordered various items of camera equipment in late November, a number of which were not in stock. This was made clear to me before I made any payments. Delivery date was mid January and I was concerned that there might be a price reduction at Xmas. The team agreed to give me any price adjustments. I was asked to pay a deposit, not the full amount. All the staff I dealt with both online and in the George Street shop were helpful and honest. Communication was first rate. All items became available in Mid January and I picked them up in the George Street shop. Pricing was very competitive.
I would have no hesitation in buying again from them and they have my highest recommendation.

I needed spare batteries for our small waterproof camera. Found the batteries easily on Georges Cameras website, ordered and received them very quickly. Price was reasonable too.

I ordered a raincoat for my Canon R5. Georges Cameras had a great selection and it arrived very quickly too.

Always happy when I shop at Georges, great specials and excellent service.

Purchase was quick and easy. Prices were the lowest in the area.

Easy online ordering system and fast delivery - will use again!!

Went into George's on a whim to take a look at the WANDRD Prvke camera bag. It was on special when I looked on the website on Sunday morning before heading into the store, but hadnt realised that the promotion had ended the day before but the website hadn't been refreshed with the new price yet (it updated a few hours later). However the staff there were good enough to honour the price I saw and I bought the bag pretty much on the spot.

Friendly staff, great product range and sharp pricing. Responsive customer service with honesty and integrity.

On October 3 I bought a flash unit from a very helpful and nice guy named Ricky at George's Camera Store. I didn't get around to actually using the unit till today, October 20. As I took a 2 hour train ride down to Sydney for a photo project, I read the instruction manual and discovered that the battery indicator did not work per the instructions, so I decided to pop into George's to solve the problem. The first salesman I spoke with, who was dismissive and quite rude, told me devices using AAA batteries don't have indicators. I told him I have a compact camera (Canon Powershot) that runs on AAAs and there is an indicator. He then said the 7-day period was over, but this was a warranty issue and I just wanted credit to buy a different flash unit. He then referred me to the manager, a tall person from whom grim, arrogant un-helpfulness spilled forth like an overflowing sewer. He gave me the same BS line, ignoring my compact camera battery story completely, and added there was a mark on the unit, which I'm still searching for. In the end, there was no satisfaction or logic to be got. I thought I'd found my new camera store; I haven't. Goodbye to George's.

Do not be fooled by the cheap prices on the Georges Cameras website.

You are charged a “handling fee” on top of shipping for online orders, which is not disclosed until payment, often cancelling out the savings you think you have made on your purchase.

Items are falsely shown as in stock on the website, the items are not in stock and it will take George’s several weeks to order them from the supplier before they can be shipped to you, if not longer.

Items that are actually in stock still take a week to even be dispatched by Georges, they claim shipping times take 3-7 days but in reality it will be at least two full weeks before you receive your order (if you are lucky).

Customer service is extremely slow to respond to support inquiries, if you then reply to their response you will not get another response and you will have to submit a new inquiry to continue the conversation about what is happening with your order.

Customer service staff will also blatantly lie to you about the status of your order and when it will be shipped. In response to my first inquiry, I was told my items were in stock and would be shipped the next day, they weren’t in stock, they weren’t shipped, it took another three days and another inquiry before I was told the truth.

To make things worse, if you inquire about the delay in the dispatch and shipping of your order, and customer service finally admit they do not have the items that you ordered in stock, customer service staff will then try to make you switch from the “in stock” item you have ordered that is not actually in stock, to a different, more expensive item and have you pay the difference.

If you challenge staff on why an item that was shown as in stock on their website, then later confirmed in writing as in stock by customer service, is not actually in stock, they will just brush it off and say it was a “stock error” and deny any responsibility.

By the time you place your order, inquire with customer service about its delay, wait for them to respond, go back and forth with them on the issue until they finally admit the truth, obtain a refund (which takes up to 10 days), then order the items you needed from another business, you are going to be waiting weeks if not months before you actually receive the items that you set out to purchase.

If like me, you bought the items because you needed them for an upcoming trip, you are completely screwed.

Essentially, Georges undertakes deceptive and unethical business practices in order to obtain a financial advantage over their competitors, (much the same as Digidirect) and they should be avoided at all costs.

I’ll never purchase another item from Georges Cameras and I recommend you spend your money elsewhere, at a reputable retailer.

***EDIT***

After posting this review I was contacted by Alexander Langley, the head of sales at Georges Cameras, who attempted to bribe me into removing my review with a store credit.

Take a quick look at the genuine reviews on the Trustpilot or Product Review websites, this is not an isolated incident, it is a frequent occurrence.

It is undoubtedly clear that Georges is deliberately lying about stock on their website and practicing “drop shipping”. I am lodging a complaint with the ACCC as a result of this incident

I was advised by staff that the lens was in stock at their Chatswood warehouse and available for pickup prior to placing my order. After completing the purchase online, I requested an ETA but never received a clear response. Weeks later, I received an email stating the item was ready for collection from their Sydney store. Upon arrival, I was told the additional filters had been forgotten and I’d need to either pay $10 for shipping or continue waiting. Extremely disappointing experience — I wouldn’t recommend go elsewhere

just spoke on the phone to one of your staff members and was advised that you are unable to fulfil my order fully.

I was then told that even though you cannot provide me the lens, I would have to pay a restocking fee for the grip I purchased.

This is ridiculous as you cannot fully fulfil this order.

It is unbelievable that you think you can get away with doing this to your customers.
I have not picked up any of the items yet and wish to cancel this order.

It is very disappointing after all these years being your customer to be treated like this