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Valutata 1 stelle su 5

Do not buy from Zone Gears dot Com! You are issued a shipping number so they charge your credit card but then the product never ships. The shipping information does not update after 7 days so you are... Leggi di più

Valutata 1 stelle su 5

I don’t recommend this site to anyone they sent me a broken fake side table suit kids only or toys. They didn’t even replay my sms to return or exchange plus the save box is closed by key 🤧 they’r... Leggi di più

Valutata 1 stelle su 5

I ordered a baby carrier. Never got my order, I called to get my money back, they did not answer my phone call but texted and said my order was on it's way and gave me fake tracking information. The l... Leggi di più

Valutata 1 stelle su 5

I am extremely disappointed in the delivery I received from Gear Zone. I ordered a pair of 3/4 convertible pants in a size 16, and they sent me shorts convertible pants in a size 12. Hardly a suit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Servizio per il fitness e l'alimentazione
  3. Negozio di articoli per la corsa
  4. Negozio di articoli per il calcio
  5. Negozio di articoli per il tennis

Informazioni fornite da varie fonti esterne

One of the original retailers of specialist outdoor gear on the web and trading since 2001. Following a change of management in 2008 Gear-zone has totally refocused its business and is now offering an amazing product range at excellent prices and with a focus on customer satisfaction. Our sports clothing and equipment range has also grown and now includes a huge selection of running, football, rugby, cricket, swimming, tennis, and fitness and well-being gear


Informazioni di contatto

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Pessimo

TrustScore 1 su 5

956 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(956)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Shoes not as pictured but delivery was very quick.

Pleased with delivery time and communication. Less pleased with shoes not being the same as those in the picture on the website.
According to T's&C's the company reserves the right to change item specifications without warning...

24 giugno 2013
Non scritta su invito
Logo di Gear Zone

Risposta di Gear Zone

Hi Margaret,

Many thanks for your order, and for taking the time to review us. We're glad the delivery was fast and the communications good!

I am sorry to hear that the shoes weren't as pictured, we do try and keep everything up to date, but with approximately 4,000 products (not including colours) online, the odd one does get missed, even more so in this case because they were a clearance model and the last pair left. I can only offer my sincerest apologies.

With regards to the T&Cs; we have to write that to cover ourselves, mainly because all our suppliers have a similar clause, and they don't always inform us when they change the specifications or design slightly.

We don't recall seeing an email or call from you about this, but provided the shoes are in new and unused condition, then we're more than happy to arrange a collection and refund you.

As an aside, we do also provide a 'No Quibbles Guarantee' for 30 days, and of course, you're protected by the Distance Selling Regulations etc., so up until the item has been used, there's always the option to return.

Kind regards, and apologies for any disappointment,

David

Valutata 5 stelle su 5

Great product, competitive price and very fast delivery. Couldn't ask for anything more!

I was very keen to buy a RAB Vapour Rise Lite jacket. Supplies of the 2013 version were limited on the Internet and I was mainly being offered last years version (for more money). This was just what I wanted at a very good price and having ordered it late on Sunday I was delighted to get confirmation of despatch the following day. Arrived safely via courier (at NIL COST!!!) and has already been worn twice. Will definitely look here again for future purchases.

24 giugno 2013
Non scritta su invito
Valutata 5 stelle su 5

excellent service and excellent quality

Ordered Tigers top for husband, found site to be the cheapest and they were super quick for delivery. Was helped by a discounted price too! Top same as from Leicester Tigers but far cheaper!

22 giugno 2013
Non scritta su invito
Valutata 5 stelle su 5

Totally looked after!

I was so impressed with the level of attention I received with my Gear Zone order! Especially so around the delivery and even delivery time. And the products I ordered were great quality and excellent value. Thanks Gear Zone, I'll use you again and recommend to friends.

20 giugno 2013
Non scritta su invito
Valutata 5 stelle su 5

Lightning turnaround, great product, best price i found

Ordered on a Sunday evening, tent was waiting for me when i got home from work Tuesday. On top of the super fast turnaround from placing order to delivery, was the best price i found for the item AND free delivery.
Will definitely be using again and highly recommended.

17 giugno 2013
Non scritta su invito
Valutata 5 stelle su 5

Cheap, and they use a really good courier service.

The tent I bought was really cheap, and the courier service had an option to recieve a text when the package was to be delivered. It was great knowing when the package would arrive, and also having the option to rearrange delivery by text if I wasn't available.

11 giugno 2013
Non scritta su invito
Valutata 3 stelle su 5

Slow walking pole

The walking pole I ordered was not the one illustrated on the site (to match an existing pole).
Service and response were prompt but please use a different delivery company. They sent an email to say they couldn't deliver because we were out - which was not the case - so eventual delivery was late.

10 giugno 2013
Non scritta su invito
Valutata 5 stelle su 5

Little known, great service

Gear Zone came up in my web search for tennis clothing. Had not heard of them and decided to try.

I will use Gear Zone again definitely as I was able to get a discount on the product I ordered and it arrived very quickly.

Good service, product exactly as described.

8 giugno 2013
Non scritta su invito
Valutata 5 stelle su 5

Mistake rectified immediately

I ordered two items (the same) from Gear Zone which were dispatched immediately.
When the package arrived there was only one item in it. I rang the contact mumber and the missing item was immediately sent and arrived the next day without quibble. In a way that makes me more inclined to deal with Gear Zone again

7 giugno 2013
Non scritta su invito

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