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Valutata 5 stelle su 5

Excellent company supplying made to measure foam at great prices and very quick delivery. I recently ordered two replacement foam cushions for a settee that ife owned for over 10 years and the n... Leggi di più

Valutata 5 stelle su 5

I cannot rate this company highly enough. I sent templates via tracked delivery on friday and received my order on Tuesday. Website was easy to use and when contacted they were very knowledgable and... Leggi di più

Valutata 2 stelle su 5

The luxury soft foam for seat backs is not luxurious, soft, or suitable for seat backs, despite what their website claims. There are no refunds, as every order is made to measure, which is fair e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from GB Foam Direct! I initially chose them because their video explaining how to measure the foam made the whole process easy to understand and follow. I was also advised to draw... Leggi di più

Dettagli dell'azienda

  1. Edilizia e manifattura

Informazioni fornite da varie fonti esterne

Buy Foam cut to size & shape Fast with GB Foam Direct. Our step-by-step foam calculator will instantly help you with replacement sofa cushions, custom cut upholstery foam, caravan seats, boat cushions & more. With over 25 shapes and 12 quality grades o...


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,4

Tutte le recensioni

(295)

45 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick and to spec

I've ordered replacement cushions for an Ikea sofa. Beacause it was my first time replacing sofa cushions I wasn't sure I've measured correctly, even though I followed the handy measuring guide on the website. I'm happy to report the cushions that were delivered fit nicely (were actually a bit oversized but that's probably by design and makes them look good and plump).
In terms of price/quality, while the original Ikea cushions used better materials and were more complex but started to look and feel saggy after about 2 years. So far, the replacement cushions feel firmer so fingers crossed they'll last longer than 2 years. They're not cheap, I suspect as a consequence of being made to order. But I think the ~£130 is well worth it to save a £1200 sofa.
I was pleasantly surprised by the quick turnaround. Ordering on a Saturday I could get the cushions on the next Tuesday.
All in all, quite happy with the purchase. Thank you!

P.S: forgot to say: size was good and I had no issue putting the new cushions into the covers, even by myself. Took less than 5 minutes in total.

25 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

11/10 for GB Foam!

I make cushions for traditional wooden boats, and use GB foam to supply the inners. Sophia has been so helpful from day one, and always rises to the challenge whatever peculiar shapes I present her with! The foam is top quality, always the perfect size and where I use more than one density, laminated perfectly. After experiences with other foam companies with much lower standards, having GB foam on hand is like coming home to a comfy chair and a nice cup of tea and my stress levels and profit margins have gone down and up accordingly. Thanks guys! Look forward to working more with you in 2024 :)

19 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service.

I ordered a couple of sofa seat cushion sponges. I thought it was a bit expensive, but needed them as the old stuffing made the sofa resemble an ape's nest. So I bit the bullet & paid online. They arrived the next day & I was pleasantly surprised. I had chosen Dacron to give it a little lift & stockinette to cover it all. I now take my words back.
They are worth every penny. I'm so pleased with my 'new' sofa & highly recommended GB Foam Direct.

21 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Good product and delivery

I was asked for a review but could not complete it due to ad blocking. So will provide one here.
Ordered the recommended foam for my application. I did not opt for their premium foam but it seems of good quality. Extremely fast delivery and carefully packaged.
Very satisfied.

11 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fast Service | Good Product

I purchased replacement seat cushions for an IKEA Vinliden two-seater (700 x 700 x 150 mm + Dacron/Stockinette). The product was well-packaged, and was delivered within 1 business day.

The foam was cut to the correct dimensions, but the Dacron layer was slightly thicker than expected (1.5 to 2 cm as opposed to 1 cm quoted on the website). Thankfully the cushions still fit inside the covers.

I would definitely use GB Foam again in the future, if necessary.

18 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great value for money and great service

I bought upholstery foam from GB Foam of various shapes cut to size. They were all cut exactly as per my specified sizes and with quick turn around. I found the foam great value for money and the whole experience very positive. I would definitely recommend GB Foam and they would be my first port of call for all my foam needs without any hesitation.

6 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Very efficient service

Needed 6 cushions to re-upholster some dining chairs and the web site told me exactly what I needed and how to specify the dimensions. 2 days later cushions have just arrived and are just right !

7 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Great value and service

Ordered replacements for our sofa, delivery was quick , any questions i had were answered honestly and quickly. Foam sofa cushions fitted perfectly and very comfortable. Would definately use again if and when required. Would highly recommend

3 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Service was great

Service was great, arrived on time cut exactly as ordered and in the stockinette as requested. The web site is very helpful when you don't know what you want so that I ended up with the correct foam for the job.

6 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product & service

Perfect size and good advice on the stockinette covering which made it much easier to insert in the cover. Good price and quick delivery.

24 aprile 2023
Non scritta su invito
Logo di GB Foam

Risposta di GB Foam

Thank you Clive, we really appreciate your kind review. So happy you were pleased with the service.

Have a wonderful day.

Team GB Foam

Valutata 5 stelle su 5

Second time I’ve ordered some foam for…

Second time I’ve ordered some foam for seating and both times I have been impressed with both the quality of the product, and speed of delivery. Thank you

26 aprile 2023
Non scritta su invito
Logo di GB Foam

Risposta di GB Foam

Thanks for your repeat custom, Lawerence. We're so pleased that you were happy with the service on both occasions. Hopefully, we'll see you again soon.

Team GB Foam

Valutata 5 stelle su 5

Excelent service!

GB Foam delivered within time which allowed us to complete our project.
All round we were really pleased with the service from GB Foam.

25 aprile 2023
Non scritta su invito
Logo di GB Foam

Risposta di GB Foam

Thanks for the review Scott! Glad we could get your foam to you in time to complete your project. Have a nice day.

Team GB Foam

Valutata 5 stelle su 5

Very simple order process

Very simple order process, quick dispatch and delivery, top quality foam, fits like a glove, very pleased, would use GB Foam Direct again

24 aprile 2023
Non scritta su invito
Logo di GB Foam

Risposta di GB Foam

Thank you for your kind review, Richard. So glad we could help.

Team GB Foam

Valutata 1 stelle su 5

Their website substituted my order

Their website substituted my chosen order of medium foam with soft memory foam. I did not check the confirmation email and now I have a bespoke piece of memory foam which cannot be returned. The issue arose because I selected the type of foam I thought I needed, but there were 2 medium sofa foams. 1 standard and the other premium. I chose Premium situated at the top of the list and after this step there is a drop down which says if you are unsure then choose from a list of uses and they will ensure you get the correct foam. Once this dropdown was selected it overwrote my choice with memory foam ! The order continued but the cart did not indicate the product had been changed. The invoice came through but I did not check as I believed I had chosen correctly and nobody had contacted me to suggest an alternative foam?

My parcel arrived containing memory foam which I didn't think I had ordered. I called GB and they said they could do nothing and the only suggestion was for me to sell it on eBay or another place online.

£99 down
And now seeing how cheap memory foam sells for on ebay I am gonna have to sell for next to nothing. What a waste!!

3 maggio 2023
Non scritta su invito
Logo di GB Foam

Risposta di GB Foam

Hi Jonathan,

Sorry to read that you placed an incorrect order. The foam use selection tool is designed to assist those unsure about which type of foam to select before placing a bespoke, cut-to-size order. We placed this feature in close proximity to the foam selection menu to complement it. Once a selection is made it clearly updates the selection based on our recommendations.

We provide 2 further instances, highlighting order details including the selected foam grade prior to paying and then send an order receipt via email.

Regrettably, it seems you must have made a selection for a mattress topper as this is the only use on the list that recommends memory foam. The recommended uses for sofa cushions are our regular sofa foam grades.

Wishing you a pleasant day.

Team GB Foam.

Valutata 2 stelle su 5

Good company, crap delivery service!

Good company but they use DPD who couldnt find a sky scraper in the middle of a field. No signature is required for their deliveries however sometimes the driver will take it on themselves to need one. Sometimes they will leave with a neighbour (8 doors down but at least it was left), sometimes they wont as I havent specified a neighbour as my safe place and neither have GB Foam (which according to DPD they are supposed to do)

I will also be leaving this review for DPD as ultimately it is their fault but there is absolutely no point in offering an excellent product if the company you pay to deliver cant 🤬

6 aprile 2023
Non scritta su invito
Logo di GB Foam

Risposta di GB Foam

Hi Sally,

Sorry to read that you had a bad experience with DPD, especially as you say you liked the overall quality of our products/service.

If a customer raises a concern about the quality of their delivery to us via email (along with their order number) we are able to raise this with the courier to help resolve future issues.

The vast majority of our customers are very pleased with our fast and efficient delivery service. Unfortunately, as they are a third-party service, we can't control the actions of each driver.

Also, to note, we can't designate a safe place to leave your delivery on your behalf. This is only something that the parcel recipient can do.

If you'd like to contact us via email, we can raise this with DPD to hopefully get any future orders delivered in a more satisfactory way to you.

Wishing you a pleasant day.

Team GB Foam.

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