Gas Equipment Direct Recensioni 

138
TrustScore 4 su 5

3,9

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Valutata 1 stelle su 5

Ordered part Monday, paid for next day delivery. Part not arrived, it is now due out Thursday we will wait and see. no communication from the company apparently down to a glitch on the system, if... Leggi di più

Valutata 5 stelle su 5

We had to replace the switch-over valve on our LPG tanks as the existing one had failed. Our plumber advised us to buy the OPSO (Over Pressure Shut Off) version, which we ordered from Gas Equipment Di... Leggi di più

Valutata 5 stelle su 5

Ordered a gas box. Didn't arrive in stated time period. Contacted company who quickly acknowledged that my order had not been processed. Order was sent out special delivery which arrived two days late... Leggi di più

Valutata 5 stelle su 5

I ordered an external gas meter cover yesterday at around noon - by 13:00 today the unit had arrived delivered by UPS, well packaged and in perfect condition. I looked on line and contacted local bui... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di fornitura del gas
  2. Fornitore di ricambi per elettrodomestici
  3. Ingegnere del gas

Scritti dall'azienda

Gas Equipment Direct are one of the UKs leading supplier of gas fittings and gas products online and out of our base in Norfolk. We have been part of the UK gas industry for over 35 years. We specialise in LPG and Natural Gas fittings, providing a full arsenal of LPG regulators and changeover units, ranging to gas and electric meter boxes, replacement meter box doors, hoses and MPDE fittings for both domestic and commercial purposes. We also offer a wide range of products for the camping and caravan industry including regulators, hoses, boiling rings, portable cooking stations.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

138 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,9

Tutte le recensioni

(138)

16 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Simply moved away from using Amazon and received impeccable service.

Simply moved away from using Amazon due to the expensive extortionate increase this year, so instead of being lazy and using that service I was fortunate to find gas equipment direct with a very reasonable price for a gas meter enclosure, typically we all like it the next day, reality, there's nothing wrong with waiting a couple of days or so. Gas equipment direct were very clear that my order could take 2 to 3 working days. Incredibly I receive a notification from UPS courier service that I have a delivery coming the next morning I'm sure enough less than 24 hours and I have my item delivered. Impeccable service and you could not ask for better. Thank you

6 febbraio 2023
Non scritta su invito
Valutata 3 stelle su 5

GED, good or bad?

Having used GED for the first time I must say in their favour that the parts are good quality and arrive well packed. On the downside, their delivery updates need looking at as mine still says that it is being processed, also contacting them is not as easy as it should be but after 2 attempts I managed to get a reply that simply said that I had chosen 3-5 day delivery and that I had ordered in a week end, which has taken 5 days to arrive so it’s within what they stated, apart from the notification I was supposed to receive from DHL confirming delivery times, this still hasn’t arrived. So apart from no despatch update and nothing from DHL my item has arrived. Maybe paying the extra to get next day delivery might have been better, who knows, but 3-5 day obviously means 5 days and take a guess when it will arrive. Would I use GEQ again to save a fiver or so, then my answer is possibly not, and my reason is that I can order from China and get items in 3 days and can’t understand why it takes 5 days from Norfolk and using Covid as an excuse is wearing a bit thin now. To sum up GED is ok but dont be in a hurry, but they do supply good quality parts and they do arrive, but keeping customers up to date on order status needs looking at. Make your own mind up, I’m just an old grump.

26 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Awful Service

Don’t bother ordering from here if you need something to arrive on time.

Ordered before 1:00 to ensure the item I needed arrived the next day. The following day no tracking details arrived.

Tried to ring them twice no answer. On my third attempt they bothered to answer the phone. I asked for a refund and to cancel they then shipped the item and told me to refuse delivery.

Absolute time wasters!

3 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

We purchased a Gas Meter Housing Box Cover for MK1. Communications from the company were very good and the item was received very quickly. Delighted with the item as our previous cover was falling to bits. Overall an excellent service.

23 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Needed to contact because of hiccup with order. This was rectified promptly and politely, delivery was quick and I would have no hesitation in recommending gas equipment direct. Price was good too. Thankyou

8 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Fantastic price and service 5*

One of the very few websites which have these available for a reasonable price. Also delivered at my door within 2 working days, cannot complain, excellent service and have already used it again to order for my neighbours house.

10 novembre 2020
Valutata 5 stelle su 5

The catch was broken and door was…

The catch was broken and door was damaged near the catch. Could have happened in transit?very helpful reply so no hesitation in changing my two stars to give.
Suspect the carrier damaged my product

10 novembre 2020
Logo di Gas Equipment Direct

Risposta di Gas Equipment Direct

Thank you for your feedback, If you have not already please could you email some images of the damage to info@gasequipmentdirect.co.uk and we can assess this and potentially send out a replacement free of charge. Thanks Gas Equipment Direct

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