Ordered part Monday, paid for next day delivery. Part not arrived, it is now due out Thursday we will wait and see. no communication from the company apparently down to a glitch on the system, if... Leggi di più
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Scopri cosa dicono le persone
We had to replace the switch-over valve on our LPG tanks as the existing one had failed. Our plumber advised us to buy the OPSO (Over Pressure Shut Off) version, which we ordered from Gas Equipment Di... Leggi di più
Ordered a gas box. Didn't arrive in stated time period. Contacted company who quickly acknowledged that my order had not been processed. Order was sent out special delivery which arrived two days late... Leggi di più
I ordered an external gas meter cover yesterday at around noon - by 13:00 today the unit had arrived delivered by UPS, well packaged and in perfect condition. I looked on line and contacted local bui... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Gas Equipment Direct are one of the UKs leading supplier of gas fittings and gas products online and out of our base in Norfolk. We have been part of the UK gas industry for over 35 years. We specialise in LPG and Natural Gas fittings, providing a full arsenal of LPG regulators and changeover units, ranging to gas and electric meter boxes, replacement meter box doors, hoses and MPDE fittings for both domestic and commercial purposes. We also offer a wide range of products for the camping and caravan industry including regulators, hoses, boiling rings, portable cooking stations.
Informazioni di contatto
Prospect House, Little Money Road Loddon Business Park, Loddon,, NR14 6JD, Norwich, Regno Unito
- 01508552412
- info@gasequipmentdirect.co.uk
- www.gasequipmentdirect.co.uk
3,9
Molto buono
138 recensioni
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Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
missing piece on the part i ordered
missing piece on the part i ordered, but contacted them and they sent a replacement immediately.
23 ottobre 2023
customers service is exceptional prompt…
customers service is exceptional prompt and helpful don't hesitate to buy online if it doesn't fit return it and receive a full refund and postage,
so pleased to buy from and definitely use again
11 ottobre 2023
Non scritta su invito
Good quality product delivered on time…
Good quality product delivered on time as told . No problems whatsoever would definitely use again before anyone else . 10/10
19 settembre 2023
Contacted 2 companies via email…
Contacted 2 companies via email regarding a new gas meter box. One was totally incompetent and GED replied v quickly with some helpful information that led to the correct box being ordered and delivered with no problems or damage. Would defo recommend this company.
18 settembre 2023
Excellent customer service
Delivered quickly but had damage to the cupboard.
Contacted the company and they quickly dealt with the issue and replaced the item which again arrived speedily. Excellent customer service and dealt with issues speedily with no quibbles.
26 settembre 2023
Non scritta su invito
Very good company my order was lost by…
Very good company my order was lost by usp gas equipment sent me out a replacement straight away which I received and then the ups order was left on door step I informed gas equipment and they said I can keep the original and the replacement what a company
4 settembre 2023
Non scritta su invito
Very pleased
Very pleased with the gas meter door. Easy to attach, good price and quick delivery.
23 luglio 2023
Just fantastic
28 giugno 2023
Fast efficient service
27 giugno 2023
I did not receive my order no 41320
27 giugno 2023
Risposta di Gas Equipment Direct
Good morning,
I'm sorry your order has not arrived. I have checked the tracking information for your item and it shows as delivered to your address. Please email us at info@gasequipmentdirect.co.uk with more information and we will resolve this as quickly as possible for you.
Kind regards
Fantastic price and quick delivery.
27 giugno 2023
All products delivered on time and…
All products delivered on time and exactly how they should be. Haven’t used these guys before but will definitely use again in the future. Ordered a gas meter box amongst other things all arrived in perfect condition. Thanks
26 giugno 2023
Good product turned up on time
26 giugno 2023
I paid extra for next day delivery
I paid extra for next day delivery. At no point was I told that this didn't include Saturday deliveries. So I ordered early on Friday, was told "next day delivery" , didn't get item till late on Monday (which is too late to be of any use to me). Wouldnt even refund the money I paid for next day delivery. Rubbish service. Won't use again
25 giugno 2023
Risposta di Gas Equipment Direct
Hello,
I'm sorry to hear that you are unhappy with our service.
Our Next-Day deliveries are working days only - we try to make this as clear as possible by stating this twice on every product page, at the checkout, and on our Delivery Information page. There is also a countdown clock on the product page and in the basket that informs you that your Friday order will be delivered on Monday if ordered within X hours.
From the Product Page and Delivery Information Page:
"NEXT DAY DELIVERIES – Next Business Day
Orders must be placed before 4pm for Next Day Delivery (next working day, Mon-Fri).
Next Day orders placed between 4pm Thursday and 4pm Friday will be dispatched on Friday for delivery to you on Monday. Next Day orders placed between 4pm Friday and 4pm Monday will be dispatched on Monday for delivery to you on Tuesday (all Mondays excluding Bank Holidays)."
As your item arrived within the date stated to you on both countdown clocks on the website, and in accordance with our Next Day policy, we are unable to refund your postage.
If your item is no longer of use to you, please return it to us and we will refund you straight away.
Kind regards
Excellent service many thanks.
30 maggio 2023
Excellent service
29 maggio 2023
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