We have made several trips to Furniture Village Southampton in the last 6 months, having recently moved house. The staff are always friendly & attentive without being pushy. Some items we particul... Leggi di più
Sede
Cambia sedeWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, GB
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We met Grant Hale whilst looking for new lounge furniture. His knowledge and advice on the product, as well as, understanding when to give us space to think about what we were purchasing, was enligh... Leggi di più
Raymond Lord was our sales consultant during our visit to the Southampton store. May I say he was very helpful and was very knowledgeable about the products. Nothing was to much trouble gave us time... Leggi di più
Excellent service from start to finish. The company held on to our order until we completed on our house which took a lot longer than expected. Shane and Joe did an excellent job installing our furn... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Regno Unito
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Le persone hanno visualizzato anche
Good selection if furniture and…
Good selection if furniture and fruendly, knowledgeable staff
Love furniture village
Love furniture village. Always clean and tidy. Staff very polite and not too pushy. Claudia who served us was very knowledgable and nice to deal with.
Sofa surfing
I went into the Southampton store looking to purchase some new sofas,I was approached by Aleks who listened attentively to my requirements and Aleks showed me several in the style and price range that I liked and could afford,he kindly offered some cool water as well,after leaving me to browse around the store i came to a conclusion of what I wanted,we sat down and went through all the details of what I wanted and I was offered the finance to pay over 24 months so it was more affordable,also Aleks gave me a business card of the company that are used to remove old furniture,Aleks was very kind,courteous,and knowledgeable and very professional and didn't pressure me into my purchase,I am very looking forward to receiving my new furniture of 2x2 seater sofas in about 4 weeks time.
Thankyou very much Aleks for your time and expertise.Well done
A great experience.
Friendly welcome. Full range of products to visually see. Happy to place chairs around tables to make sure the products met my requirements. The sales consultant had an amazing product knowledge and was a credit to the company.
I visited the Southampton store looking…
I visited the Southampton store looking too purchase a corner sofa with matching 2 seater and footstool a very helpful cheerful gentleman by the name of Raymond lord was absolutely amazing from start to finish i was very happy with his service I made my choice and purchased there and then , this Gentleman is an asset to your company
The sales staff were very helpful and…
The sales staff were very helpful and nothing was to much trouble to find out what we wanted to know
Great help in the showroom from…
Great help in the showroom from Victoria and then both deliveries made on time and with friendly delivery men. Thank you Furniture Village! Very happy with my new sofa and dining table.
Great products, great customer service
We return to Furniture Village time and again because of the quality of their products and the exceptional customer service provided by sales staff, the delivery team and the after care team. A problem with our sofas on delivery was very quickly resolved by Nicola, offering us several options. All much appreciated.
Retirement treat
Furniture Village came up best for my choice of buying a new sofa. With the help of Grant showing me options for a recliner I finally picked one out. He is a credit to the company. Polite very helpful and knowledgeable. Please forward my thanks to him for giving good customer care.
Great experience from start to finish
Great experience from start to finish. Sofa arrived this morning and am really pleased with it.
Luke and rich who delivered where really cheerful, polite and professional. Great service guys
Very helpful and everything was…
Very helpful and everything was explained perfectly and patiently
Helpful company
Helpful company, good price. Victoria Carter-Jones was very professional.
A pleasant shopping experience
A pleasant shopping experience. Salesman, Ray Lord, was great - he was not too pushy and nothing too much trouble, as I changed my mind and wanted different senarios priced up. Plenty of options to look around.
The service provided was excellent
The service provided was excellent. It is very rare that you receive this sort of service these days.
Very welcoming and helpful
Very welcoming and helpful. I was even offered a very nice hot chocolate while browsing for the right item.
Knowledgeable and helpful sales staff
Knowledgeable and helpful sales staff. Delivery driver was very efficient with nothing too much trouble.
Quick efficient sale,slight hiccup with…
Quick efficient sale,slight hiccup with delivery as received delivery notice just as they arrived very early 0655, so by time got dressed, they'd left, but this was resolved and delivered 2 hrs later, very polite and quick at getting electrics working, thks to all involved and Luke the delivery lead👍
Delivery service over and above expectations
David in store knew exactly what he was talking about and advised me accordingly. Excellent service.
However I have to praise the delivery guy - unfortunately, there had been a house fire in the Close overnight and the police had closed the road. Your delivery guy spoke to the police and carried my mattress to my flat - that is certainly going above and beyond, I do hope he can have some recognition for this.
The new mattress is very comfortable and I am very pleased with my purchase
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