Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... Leggi di più
Sede
Cambia sedeUnit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB
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Scopri cosa dicono le persone
The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... Leggi di più
Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering o... Leggi di più
No pressure from anyone , nice to browse till we found a dining set that took our interest. The salesperson-Dave was really helpful and not pushy and showed us other alternatives to make sure we pi... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, Regno Unito
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Le persone hanno visualizzato anche
Excellent service!
Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantastic. Thank you Shiva Hosseinnia for putting up with me 😀
The level of choice at Furniture Village is amazing. Keep up the good work!
Sue Singleton
Shiva at the Preston branch was so…
Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering options can be tricky.
Shiva provided first class customer service and made me feel comfortable.
Dave was extremely helpful
Dave was extremely helpful, talking us through all the different options of the dining tables and chairs. Excellent service.
No pressure from anyone
No pressure from anyone , nice to browse till we found a dining set that took our interest. The salesperson-Dave
was really helpful and not pushy and showed us other alternatives to make sure we picked the right on for us.
He offered advice that helped us decide on the one that fitted all our needs. Very friendly service.
Dining furniture purchase
Dave the sales person who helped us with our purchase was well informed and not in the least bit pushy.
He was very patient giving us time and space to decide on the right table and chairs for our home. He also pointed out when we chose a potential mismatch which we hadn’t noticed.
Up to now
Up to now, good experience with Shiva. If it hadn't been for her advice about getting settee through the door, I would have made the wrong decision.
Chris
Chris, who we dealt with was very helpful this is the second time we bought something from there so far very happy
Great to find settees which are not too big.
I called in to buy a settee on Monday. I knew what I was looking for. I was greeted by Kevin who showed me a range recliners that were similar to what I wanted. He was polite and friendly and I didn’t feel rushed or pressured. He gave me product information so I could make an informed choice. He then gave me time to try them, to look around and to consider my purchase. Once I was happy to buy he talked me through the process and gave me the delivery date. Thanks very much for your help Kevin.
A lovely store with great staff
A lovely store with great staff. Carolyn looked after us with good advice and no pressure selling.
Staff (Shiva) were attentive and…
Staff (Shiva) were attentive and knowledgeable
There was a problem with our email address and mobile phone number but Shiva went out of her way to get this addressed and rang me the next day to check all was correct
Kevin the salesman was very helpful and…
Kevin the salesman was very helpful and nice , made us feel welcome and answered all our queries, good experience. Well done Kevin.
I was left to browse and to make my…
I was left to browse and to make my decision on my purchase before a sales person came over. I really appreciated being given this time without feeling pressured. When the sales person came over she was very helpful. She helped me to measure the dining set I was looking at and showed me how the table extended. She did not make me feel pressured, she was very professional. She allowed me time to make my final decision on my purchase. Once I had decided to purchase the dining set the sales person was very informative, talking me through all aspects of the sale, including lead times, delivery and how to care for my purchase. The buying process was seamless and quick. The lady who sorted my sale was very friendly and informative. In the past I have left shops and not made a purchase if I felt harassed by sales people on entering a store but have to say I did not feel like this on my visit to Furniture Village. I can fully recommend them for their professionalism and for the quality and choice of items for sale in their store.
Excellent customer service…
This is the second time I have purchased furniture from this store & as I walked in with my elderly father to buy him a recliner chair, Carolyn who served me last time remembered me & served us again, she was extremely helpful, patient, knowledgeable & friendly, nothing was too much trouble & as before, her customer service skills were excellent. Very pleasurable experience, thank you Carolyn.
Recommend Furniture Village
Store well laid out. Sales person friendly but very professional. Got a great sales deal. Thank you very much. I will not hesitate to shop at the Capital Centre Furniture Village again.
Had a really good experience at…
Had a really good experience at Furniture Village Preston. Kevin was friendly, helpful and knowledgeable, which made the whole process easy and enjoyable. Great customer service and a good experience overall. Would definitely recommend.
Plenty of different beds to choose from…
Plenty of different beds to choose from and various prices. David was very helpful in answering all my questions and concerns. His patience and expertise made him the perfect salesman.
Great service.
Bed head purchase
We purchased a new bed head from store and the knowledge and advice given by Andy Mottley was first class.He worked with us to ensure that we got the right product we needed but never put us under any pressure to purchase. Thank you.
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