Furniture Village - Orpington Recensioni 

1657
TrustScore 4.5 su 5

4,7

Springvale Retail Park, Sevenoaks Way, BR5 3SG Orpington, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were really impressed with Rob who left us to browse around with no hassle when we decided what we wanted we called him over he offered us a hot drink and then described all the features of the fur... Leggi di più

Valutata 5 stelle su 5

Rob was extremely helpful in helping us buy a 3 seater and 2 seater sofa, with footstool. He explained everything perfectly, took us through all the options and got us exactly what we needed, whilst p... Leggi di più

Valutata 4 stelle su 5

I bought a beautiful bed set with integrated head board and matching side tables with a Tempur mattress. They advised the bed would take seven weeks to arrive from the manufacturer. Spot on. It arrive... Leggi di più

Valutata 5 stelle su 5

Rob Sharman was fantastic he was helpful, knowledgeable,polite and friendly. We came to buy a rug and he took the time to show us how they look on the floor rather than the hanger. Big difference! We... Leggi di più


Dettagli dell'azienda


Informazioni di contatto

  • Springvale Retail Park, Sevenoaks Way, BR5 3SG, Orpington, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1657)

65.303 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Happy customer

We have visited this store on many occasions to decide which furniture we was going to purchase. We meet Steve who was very helpful ,knowledgeable , & very professional not once was he pushy like some salesman I’ve meet in the passed
We finally placed our order on Bank Holiday Monday with Steve who once again was very professional & helpful
I would highly recommend this company & definitely go in store & ask for Steve who will help & guide you through the whole process of placing your order from start to finish .

25 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very Good Customer Service

My mum and I along with my aunt and uncle came to Furniture Village Orpington with the intention of finding suitable dining furniture for our kitchen.
We were very fortunate to be served by Clare. She gave us helpful advice and stayed with us until well after the store had closed. She never showed any sign of impatience or the need for us to rush or leave. She kept calm and cheerful all throughout. We were very satisfied by the customer service we received and now await the delivery of the dining table and chairs we purchased.
Thank you Furniture Village. Thank you Clare

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fabulous help and support

Fabulous help and support over several months to get it right for us. No pressure, always helpful with advice and options but left to make our own decisions in our own time. Everything explained and very knowledgeable staff. Top rate sales person, Steve, was excellent.

31 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very professional and very kind

Very professional and very knowledgeable about what she was selling, very kind and patient with us, Clare spent time showing us the furniture they had available and also she gave us detailed offers that they had at the shop also offered us coffee and a cookie for my son, I am very happy with what I have purchased and I appreciated the effort she had put in showing me everything and the advices of what would match and look very good with the choices I had on mind.

31 maggio 2026
Valutata 5 stelle su 5

Orpington branch worth a visit

The staff at Orpington branch are very friendly.
They let you browse at you leisure but are on hand if you have questions just remember if you require larger items (I.e. a sofa, dining table etc) it can take up to three months to be delivered. The items they sell are are top quality and sturdy.

24 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Misleading delivery dates

We purchased the Clio dining set in store, after being told delivery would take between 7-14 days (as per the website and what the sales person advised us of). I have been monitoring delivery date and the delivery time has gone up to 3 weeks initially and now showing for end of July. Had we known this, we would not have placed the order. Very disappointed with the service.

5 maggio 2026
Non scritta su invito
Logo di Furniture Village - Orpington

Risposta di Furniture Village - Orpington

Good Morning,

We appreciate you sharing your experience. We are truly sorry for the extended delay with your Clio dining set delivery. We understand your frustration regarding the changing timelines and are actively looking into this. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

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