Furniture Village - Guildford Recensioni 

1485
TrustScore 4.5 su 5

4,7

Europa Park Road, GU1 1AG Guildford, GB


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Valutata 5 stelle su 5

The salesperson in store was extremely helpful and patient. We also had a home visit from the interior designer from New Malden, Bana, also went above and beyond. We ended up with two sofas and a new... Leggi di più

Valutata 5 stelle su 5

Great experience at Guildford store. I recently bought a bed at Furniture Village in Guildford and Iain McPhee who helped me was great - attentive to every detail, patient with my questions, and cl... Leggi di più

Valutata 5 stelle su 5

Liam at furniture village was absolutely amazing! He truly went above and beyond and even answered his phone outside of his working hours to help us with our delivery. We fell in love with a mattress... Leggi di più

Valutata 5 stelle su 5

Sales assistant David extremely helpful without been pushy. Gave us space to discuss what we wanted but available to answer any questions about our purchase.


Dettagli dell'azienda


Informazioni di contatto

  • Europa Park Road, GU1 1AG, Guildford, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1485)

64.585 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent delivery service from Nabeel & Hassan!

This is our second time ordering from Furniture Village, and once again the delivery service has been fantastic. Our first experience was for a sofa delivery and that was also absolutely spot on.

Nabeel & Hassan were brilliant with our Germain Dining Table delivery — amazing preparation, speedy assembly and incredible care in getting everything set up perfectly in the right place. They came fully prepared with floor liners and all the equipment needed, taking real care of our home throughout.

We’re really happy with the service and would highly recommend them!

21 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Service from Furniture Village in Guildford…

Furniture Village in Guildford made purchasing a wardrobe today very clear and straightforward.

Marcel was really helpful and knowledgeable.

Just one suggestion, it would be good if Furniture Village also issued an electronic copy of the contract / sales order by email, in addition to the printed copy (which was handed to us today).

I am very happy, though, with our purchase and the service received. Thanks.

20 agosto 2026
Valutata 5 stelle su 5

We had a fantastic experience with…


We had a fantastic experience with Furniture Village, from start to finish. The sales guy at the Guildford store was excellent—friendly, helpful and made the whole process really easy.
The delivery was smooth, and the guys who installed our new bed did a fantastic job. They were professional, efficient and took great care throughout the installation.

All in all, we’re extremely happy with the service and our new bed. A great product and a great experience from everyone involved. Would definitely recommend Furniture Village

18 agosto 2026
Valutata 5 stelle su 5

Excellent service and seamless purchase and

Excellent customer service from the manager and Gary who made the purchase of an adjustable electric bed seamless. All needs taken into account and we are happy with quality the product, price and the guarantee for aftercare. It was an absolute pleasure! Thank you Gary and Furniture Village.

16 agosto 2026
Valutata 5 stelle su 5

Great service and would definitely recommend!

After changing my mind more than twice and spending well over an hour trying sofas, I finally took the plunge. So much choice it makes choosing your next sofa even harder. Staff were there if we wanted to ask questions and were really knowledgable. I can't wait for my new sofas to arrive. I can't fault the.staff at all and would certainly recommend Furniture Village to family and friends.

15 agosto 2026
Valutata 1 stelle su 5

Pestered

Went to look at mattresses. Pounced upon and pestered by sales staff who kept coming back. No opportunity to view quietly, eventually walked out and went elsewhere.

14 agosto 2026
Non scritta su invito
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Risposta di Furniture Village - Guildford

Good evening, I’m very sorry to hear about your experience in store and apologise that you felt pressured by our sales team. To enable me to investigate this for you, please email a copy of your review, along with your full name and address, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel.

Valutata 5 stelle su 5

Margaret was an excellent ambassador…

Margaret was an excellent ambassador for FV, Answered all questions and we ordered what we wanted. FV now charge for delivery and will not take away a used mattress - very poor and this does not go well for the staff to have to explain that you now have to get a third party involved.

7 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Buying a bed

Have been buying from the store for over 10 years. Great selection of furniture. David was excellent in providing guidance for choosing the right bed for my mother. Quick process in finalising sale. Also, great in-store cookies!

8 agosto 2026
Valutata 5 stelle su 5

The delivery was early in the window we…

The delivery was early in the window we were given, Andy and James were polite and professional, they were respectful of our property and the installation took around 40min for three reclining sofa's to be installed, they took all the packaging away and left no mess

8 agosto 2026

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