Federation of Small Businesses Recensioni 

When I made my first call a while ago, the "advisor" started talking without asking me what my problem was. After she finished, I wanted to explain my situation in detail, but they responded that it was unnecessary as they were giving me "general advice." It was disappointing to realise over the phone that these "advisors" don't seem to care much.

I have reached out a second time recently, but unfortunately, the service provided was highly unsatisfactory (again). The advice given was poor and superficial. It was evident that the person I spoke with was unprepared and inexperienced; they didn't give me any confidence at all.

Considering how bad this service has been on two occasions, I have decided not to renew my membership. Their service feels almost like not having anything at all. It's one of those subscriptions you forget you have because you don't use it at all, and then when you use it is incredibly disappointing.

Great introduction call with so many benefits I didn't even know about.

I joined the FSB because I needed some business support and some online virtual networking.

Along with the fee for joining, you also get legal support. I don't require this at the moment, but who knows what will be needed in the future? It's good to know that the FSB is there to help and support you.

I wanted to thank Alison Turner and Gary Salters, who gave me quite a lot of information to digest but didn't sell to me, which was refreshing to see.

The only downside that I can see so far is that the FSB does not offer a monthly payment service to help and support small businesses to scale.

Most other associations that I am with as a business know that small businesses need to be able to manage their cash flow. I personally think that the FSB needs to offer this to businesses that require it.

(I can only assume that the reason they have not offered it is down to people potentially cancelling six months in, but this should still be offered to help and support members even if it's a not-for-profit entity, as times are tough out there and every pound counts.)

The overall professional service offered by the FSB has been great so far, and the virtual meetings are also well attended by people across the country.

It was great to have a call today with Justin after I'd encouraged my new employer to sign up to FSB. I needed a refresher on the FSB website and Justin provided great guidance with his knowledge and expertise. He explained clearly how to navigate the membership benefits and access all of the professional help offered by FSB. Thank you Justin for your time today.

We had a great experience with Justin giving us information regarding the content of the FSB website.
He was knowledgeable, and efficient. This made the entire process smooth and stress-free. We have definitely gained valuable information on what the FSB has to offer our business.

FSB offers a far more wide-reaching range of services than I had realised and Justin, my contact, took the time to explain them clearly. The website is user-friendly and I had very quick follow-up calls to provide additional information.

Our membership will, I think, result in a much greater financial saving than it will cost. In addition, it will provide immediate access to a very extensive database of relevant information.

The only reason for not awarding 5 stars was the quality of the telephone connection,

I have just become a FSB member and whish I had joined 14 years ago when I first started my business! I had a welcome chat with Justin earlier who was very helpful and informative. I am amazed at the help and information that is available in all aspects of owning a business. Some of the many benefits include insurance, legal advice, money saving offers and health care for staff. Its a no brainer for me, I will be a member as long as I have a business!!

Very helpful and informative meeting with lots of member benefits highlighted that I had no idea were included in the membership fees

I’ve been aware of FSB for 18 months or so, and have attended a couple of the local F2F events. Which were great.

Early October I decided to join FSB and the support I’ve received has been second to none. Debbie, Anita and Mark have all been very helpful.

Mark took me through my Dashboard and I was amazed on the amount of resources available. Resources that are really useful for businesses and some I hope I never have to use, but they are there if certain events occur.

I’m looking forward to exploring the website further and joining the virtual networking events.

I have just joined FSB having known about them for years. I did not realise the depth of resources open to members and can’t thank Anita enough for taking me through it all.

FSB RedArc have really helped both partners of our business with health concerns which were just being put on the back burner. The nurses are amazing at getting things done and following through and the treatment they have found has been great.

I have only just joined FSB and I am so glad I have! As a start up new business, I was blown away by how much information I now have access too.
I had a great chat with Mark today who ran through the FSB website and many of the benefits I am now entitled too. Thank you FSB!

I just had a meeting with Alison Turner, Development Manager (Sussex) and she was absolutely fantastic. I have 5 pages of notes; Alison provided me with clear and actionable advice that will really me improve and grow my business.
If you are a member of the FSB, I would highly recommend you seek support; this has really boosted my confidence. Alison is really knowledgable and has a wealth of experience which proved invaluable. Many thanks.

(Sarah Leedham. Pendulum Training Ltd.)

Great organisation to be part of. Lots of opportunities to network online and in person, across the country. Great resources available to Members, including the Legal Helpline and Tax Investigation Assistance.

My 1:1 Mentor Me session with Karen was fantastic! She provided clarity and valuable resources to boost my business. FSB's benefits are amazing, and Karen's expertise, combined with her nurturing approach, make FSB mentorship a must-try. Highly recommend!

We have had amazing support from FSB on a number of occasions, they are always so helpful and make you feel at ease. They talk you through the the procedure you need to follow and advise you on any correspondene you need to send out. We really dont know how we managed without them in the past

Personalised and professional service

I have just joined the FSB and had a very positive experience speaking to Claire Smith. She was extremely cheerful, helpful and informative. She provided a detailed breakdown of all the benefits offered by the FSB and went over and above to answer all my queries. I'm looking forward to utilising my membership and know I have great support ahead in my entrepreneurial journey. Janette

I've been an FSB member for many years and I'm so appreciative of the support and services I have access to. As a sole trader, I feel membership is vital to the continued success of my work. The resources available and the value obtained in the annual membership is incredible. Thank you FSB! Amy Nelson, Wedding Day Dance UK