Federation of Small Businesses Recensioni 

721
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

FSB has such great resources. Just attended a great webinar on Marketing delivered by Phill Agnew of Nudge - wow! learnt so much in just an hour. Networks make such a difference too!

Valutata 5 stelle su 5

Having just started my new business -Pet Lighthouse, an online second opinion vet for pet owners struggling with their pet's health- I have found FSB invaluable. The advice, support and templates have... Leggi di più

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Valutata 5 stelle su 5

I have just spent the most amazing day at the FSB Boot Camp at Keele Hall in Newcastle under Lyme. Every speaker was relevant and the networking was incredibly well organised and made sure that every... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Surrey area FSB meet-ups are really well run by Tracey C. She's an avid FSB promoter in a pragmatic but motivating way so you really appreciate the benefits of what FSB offers. She brings a great... Leggi di più

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Scritti dall'azienda

Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members. Members receive an exclusive package of great value business services including advice, financial products and support. The benefits include protection in the case of tax inspection, legal and HR advice, as well as local networking groups and business banking. We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our policy and advocacy team in Westminster focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.


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4,5

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TrustScore 4.5 su 5

721 recensioni

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4,5

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23 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Supportive FSB team

We met our local membership advisor Jane Martin having attended a networking event. We met for a coffee to discuss the benefits of what the FSB had to offer and we quickly saw that becoming a member for the networking alone was worth our yearly subscription however, Jane didn't want to just sign us up, she wanted to know about where our business was, what goals we had and any blockers we had that were preventing us to move forward.
At the time we had been chasing an unpaid invoice for 4 months and although it wasn't a huge amount for a Small Business it was a lot and the cost of seeking legal help outweighed the option of looking at this. Jane explained about the legal guidance and free documents that the FSB had to offer and within 24 hours of signing up we were able to get access to support and documents, another 48 hours later we had sent a letter and we had been paid the invoice. That invoice paid for our membership alone.

Since then we have worked closely with Jane and Tim Aker the Development Manager. We have attended networking events, been connected with businesses who have supported and grown our business, had a direct connection with local MP's to lobby issues and have utilised the legal support and insurance discounts.

We cannot thank the FSB for all it has done for us in growing our business and supporting our success. I will attribute this down to the incredible support we have in Jane and Tim who truly are assets to organisation.

18 marzo 2025
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Risposta di Federation of Small Businesses

Thank you for sharing your inspiring journey with the Federation of Small Businesses (FSB). We're delighted to hear how Jane Martin and Tim Aker have been instrumental in your business's growth and success.

Your experience with our legal support services, particularly in swiftly resolving your unpaid invoice, highlights the practical benefits we strive to offer our members. Access to resources like the FSB Legal Hub, which provides a vast array of legal documents and templates, is designed to empower businesses like yours to navigate challenges confidently.

Moreover, your active participation in our networking events and engagement with local MPs underscores the vibrant community and advocacy efforts we aim to foster.

We are proud to have members like you and look forward to continuing our support for your business endeavors.

Valutata 5 stelle su 5

Speed Networking

I attended the speed networking today at the Plaza in Braintree. It was well organised, and well worth my time. It's a great way to meet many small business owners.

25 febbraio 2025
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Risposta di Federation of Small Businesses

Thank you for joining us at the speed networking event! We're so glad to hear you found it well-organised and valuable. Connecting small business owners is what we’re all about! We hope to see you at future events—stay tuned for more opportunities to network and grow.

Valutata 5 stelle su 5

Had a lovely networking event with this…

Had a lovely networking event with this business. The hosts make you feel welcome and give you a chance to be heard, a perfect opportunity to connect with others. Highly recommend for anyone who owns a small business to connect with others.

25 febbraio 2025
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Risposta di Federation of Small Businesses

Thank you for your kind words! We're so glad you enjoyed the networking event and felt welcomed. Creating a supportive space for small business owners to connect and share ideas is what we're all about. We appreciate your recommendation and hope to see you at another event soon!

Valutata 5 stelle su 5

Great virtual Networking!

21 febbraio 2025
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Risposta di Federation of Small Businesses

Glad that you find the Virtual Networking Events of value Elizabeth. Don't forget to check out our In person ones as well. Members are not restricted to the ones local to their area , if your Business takes you to another pat of the country and something is going on near there and you have time to attend , please fee fee to book on those if they are of interest.

Valutata 5 stelle su 5

Great community

Joining the Federation of Small Businesses (FSB) has been one of the best decisions for my business. The support they provide is invaluable, from legal and financial advice to expert guidance tailored for small businesses.

What truly sets FSB apart is the thriving community and networking opportunities. I've made so many meaningful connections that have not only helped me grow professionally but have also led to new business opportunities. The events, webinars, and local meet-ups are packed with insightful information and real-world advice from fellow entrepreneurs.

FSB genuinely cares about small businesses, and their advocacy work ensures our voices are heard. If you're a small business owner looking for support, networking, and growth opportunities, I highly recommend joining FSB! 🚀👏

10 febbraio 2025
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Risposta di Federation of Small Businesses

Thank you for such glowing comments Catia - we're so glad that you have a good experience with the Legal Advice Team and been able to maximize connections made via the FSB Networking events. If you ever need any further support please call us on 0808 2020 88 or email customerservices@fsb.org.uk
Terry Crawford @ FSB Customer Services

Valutata 5 stelle su 5

Review of FSB Services.

An excellent portal that we use frequently when we have questions on all legal matters including Human Resources. Very easy to get a person to talk to who give clear and concise advice. This is excellent value for money for a small business.

7 febbraio 2025
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Risposta di Federation of Small Businesses

Thank you for those positive comments Denis - we're glad that you are finding the FSB Legal & Business Hub of value and that your queries have been answered to your satisfaction.
Terry Crawford @ FSB Customer Services

Valutata 3 stelle su 5

I've had a mixed experience with the…

I've had a mixed experience with the Federation of Small Businesses (FSB). The events are well-organised and offer some useful insights, and their team members like Martin, Victoria, Jane, and Tim are genuinely supportive and attentive. However, while there are benefits like legal advice and helpful resources, I feel some of the perks aren't as substantial as advertised. Overall, it's a good organisation with potential value, but not quite a game-changer for me yet. Perfectly fine, but not outstanding.

22 gennaio 2025
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Risposta di Federation of Small Businesses

Thank you for taking the time to share your experience with the Federation of Small Businesses (FSB). We're pleased to hear that you’ve found value in our events and appreciate the support from our team members, including Martin, Victoria, Jane, and Tim. We’ll be sure to pass along your kind words to them!
We’re always striving to enhance the benefits and services we provide to our members, so we appreciate your honest feedback regarding the perks. If there are specific areas where you feel we could improve or add more value, we’d love to hear your thoughts.
Thanks again for being a part of FSB—we hope to continue supporting you and providing even greater value in the future. Please don’t hesitate to reach out if there’s anything we can assist with.
Terry Crawford @FSB Customer Services

Valutata 5 stelle su 5

Brilliant Leicestershire Bootcamp

I have been a member for around 6 years and find the membership is real value for money.

I recently attended the Bootcamp event at Hothorpe Hall in Leicestershire which was inspiring, engaging and full of memorable tips and advice from some fantastic speakers. The day was extremely well organised and felt like a great use of, what is often precious, time as a small business owner.

30 gennaio 2025
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Risposta di Federation of Small Businesses

Good Morning Kate, thank you for that glowing review. We are so pleased you found the event of use and hope to see you on more in the future.
Terry Crawford @ FSB Customer Services

Valutata 5 stelle su 5

Brilliant organisation

Brilliant organisation, super events, high value services. I made my membership fee back from what I saved on their insurance brokerage.

30 gennaio 2025
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Risposta di Federation of Small Businesses

Thank you for your positive review Tobias - FSB Insurance is just one way that members can maximize the benefits of their fees.
Terry Crawford FSB Customer Services

Valutata 5 stelle su 5

FSB Virtual networking

I have recently become a member of FSB and decided to try some of their online networking - yesterday it was the turn of South West London Virtual Networking. It was great! The organization was efficient, valuable information was passed and great connections made! It was a relaxed environment and very enjoyable for an online networking meeting ;) Well done FSB! And a big shout out to Sarah, Mia and Celia - fabulous!

22 gennaio 2025
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Risposta di Federation of Small Businesses

Thank you for your great review Sofia and highlighting Sarah, Mia Celia's efforts ! We're so glad you enjoyed your first FSB Networking Event and found the format, information and connection opportunities informing and useful.

Don't forget that you are not limited to the Events local to you , if you travel for Business and there is an event in the area you are visiting an time allows, feel free to book on an event in that area.

Terry - FSB Customer Services

Valutata 5 stelle su 5

I attended the Cheshire Event recently…

I attended the Cheshire Event recently hosted by Darren Gallimore for the first time and it was lovely. I liked the format of an in-depth presentation from one of the members and then several breakout rooms. Friendly and welcoming

15 gennaio 2025
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Risposta di Federation of Small Businesses

Hi Shelley

Thank you for your kind review! We're so glad you enjoyed your first Cheshire Event and found the format and atmosphere welcoming.

It’s great to hear that the presentation and breakout rooms worked well for you. We look forward to seeing you at future events!

Thanks Josie - FSB

Valutata 5 stelle su 5

FSB membership is really useful

FSB has a wide diversity of benefits for members and direct line 24/7 support for various advice and services. Knowing that this support, information, advice and various benefits (e.g. access to insurance) are there has really put my mind at rest as I enter the business world for the first time. Being a member is going to be extremely useful. I've just been shown the range of support and services available as a member, and it's very useful!

13 gennaio 2025
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Risposta di Federation of Small Businesses

Good morning, Thank you for your positive comment. I'm so glad you are finding our services useful! If there is any support you need, please let us know.

Valutata 5 stelle su 5

The FSB has been an absolute godsend to…

The FSB has been an absolute godsend to us since we joined in May of last year. Every single member of staff has been so very helpful and supportive and I cannot praise them highly enough for everything they have done to support us. As well as having a personal point of contact for your geographical area (a shout out here to the brilliant Jane Martin!), they provide legal advice, have a wide variety of policies, contracts and other documents as templates you can use in many different areas and they organise a number of networking opportunities, all of which is exactly what a small business needs. They really do go above and beyond and we are very grateful. Thank you, FSB!

8 gennaio 2025
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Risposta di Federation of Small Businesses

Hi Carina,

Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that you’ve had such a positive experience with us. Your support means a lot to our team, and we’re so glad we could meet your expectations.

If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to continuing to support you!

Best regards,
Terry Crawford
Customer Services
Federation of Small Businesses

Valutata 5 stelle su 5

Really helpful to new Start ups!

We are a small start up in Essex ( Cactus Renewables Limited) and Ann Scott and Nadine La Reine have been really helpful in assisting us and progressing our business. Really looking forward to 2025. If you are a small business and you aren't a member you really are missing out.

16 dicembre 2024
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Risposta di Federation of Small Businesses

Thank you for those positive comments Scott - glad that Ann and Nadine were of help - if you have any further queries please contact ourselves at Customer Services on 0808 2020 888 or email us at customerservices@fsb.org.uk

Valutata 2 stelle su 5

Legal Advice Option Only Covers UK Laws!

Signed up, as it looked like a useful set of services to have as a small UK business.

However, the first time I need some legal guidance (regarding the impact on UK businesses of the new EU GPSR that comes into force on the 13th of December, 2024) I was politely but firmly informed that as it isn't UK law, they can't advise.

This seems odd as any UK business that sells to EU customers need to (apparently) be compliant with this new EU law (even if you are not in the EU). There is no statement that the legal advice is only related to UK law; very misleading!

Won't be renewing and will also be requesting the subscription to be cancelled and have a full refund (as it isn't fit for purpose on the legal side)!

28 novembre 2024
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Risposta di Federation of Small Businesses

Good afternoon Martin

Thank you for reaching out and sharing your concerns. I sincerely apologise for any misunderstanding regarding the scope of our legal guidance services. I fully appreciate how important clarity and comprehensive support are for businesses navigating international regulations like the EU General Product Safety Regulation (GPSR).

While our legal advice team cannot provide guidance on the GPSR due to not having expertise in this field, FSB members, have access to additional services where you can seek advice on matters such as import taxes, duty reliefs, international trade agreements, customs procedures, documentation for customs clearance, and disputes with HMRC on these issues. Please note that these specialist services come at an additional cost.

The matter regarding the cancellation of your subscription has been resolved.

FSB are aware of and extremely concerned about the impact of the General Product Safety Regulation, both in terms of costs and administrative burdens, for GB businesses trading with NI and the EU. We are approaching this issue from two angles: business guidance in the short term and policy solutions in the longer term. I can share some guidance from our policy team that may assist you in navigating these challenges. Please contact our Customer Services team if you would like to be sent this information.

If there’s anything further we can assist you with, please don’t hesitate to let me know.

Thanks Josie

Valutata 5 stelle su 5

FSB Networking is a great place to be

New to the world of networking I was taken aback at how great the FSB networking events are!

Today I attended a virtual session with an amazing group of inspiring women. In normal life, it's very rare that you join a call or walk into a room and people just naturally talk. But at the FSB events, this is what happens. People who generally want to know what you do and how they can support you.

The event today was full of engaging conversation with people who you might not cross paths with in the world of work but are truly there to support and help in any way they can.

This was also true in the face-to-face event I attended last week again a room of engaged business people who wanted to engage in conversation with everyone in the room.

The FSB events are very well organized and a great way of networking.

I highly recommend it!

25 novembre 2024
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Risposta di Federation of Small Businesses

Thank you so much for your kind words and for sharing your experience with the FSB networking events! We're thrilled to hear that you found both the virtual and face-to-face events so welcoming and inspiring.

At FSB, we aim to create spaces where meaningful connections happen naturally, and it's wonderful to know that you felt genuinely supported by fellow attendees. Your feedback about the engaging conversations and the collaborative atmosphere is exactly what we strive to achieve.

We’re delighted that you found the events well-organised and valuable for networking. Your recommendation means a lot to us, and we look forward to welcoming you to many more events in the future!

Thanks Josie

Valutata 5 stelle su 5

Such good value for our business

Such good value for our business. When you're a small business you sometimes think is this an additional outgoing I want but things like the included legal advice are so worth it. We would highly recommend any SME to join the FSB

22 novembre 2024
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Risposta di Federation of Small Businesses

Thank you for your positive comment Matt, please feel free to contact us at Customer Services on 0808 2020 888 or customerservices@fsb.org.uk with any queries

Valutata 5 stelle su 5

I love FSB Essex

I have been working with FSB Essex including David Bell, Ann Scott, David Barnes, Mike Russell and the team since 2020. I joined FSB when I started my business East Saxon Training and have used the insurance service, and legal hub online as well as attending local events organized by FSB Essex. They are all friendly, helpful very supportive and a great help to any small business owner.

17 settembre 2024
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Risposta di Federation of Small Businesses

Thank you for your positive comments David. Feel free to contact us at Customer Services on 0808 2020 888 or customerservices@fsb.org.uk with any queries or additional help we can provide.

Valutata 5 stelle su 5

Outstanding Networking Events

I have had the pleasure of attending FSB networking events, and I can't recommend them highly enough. These events are truly outstanding! The room is always filled with great people who are not only welcoming but also genuinely supportive of each other's businesses.

What stands out the most is the sense of community and collaboration. The networking opportunities are invaluable, and the business support offered through these events has been a game-changer for me. Whether you're looking to make new connections, gain insights, or grow your business, FSB events are the perfect platform.

A big thank you to the FSB team for organising such impactful and well-run events. I'll definitely be attending more in the future!

13 novembre 2024
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Risposta di Federation of Small Businesses

Thank you for your positive comment on our Events Sarah - glad that they have provided useful. Feel free to contact us at Customer Services on 0808 2020 888 or customerservices@fsb.org.uk with any queries on these and the benefits.

Valutata 5 stelle su 5

The FSB has been a great help over the…

The FSB has been a great help over the past year with some great advice. They have also held some very positive and proactive events. I would recommend them as a great place for help if you are a new small business or a long standing one.

17 novembre 2024
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Risposta di Federation of Small Businesses

Thank you for your positive comment Colin. Glad we could be of help. Feel free to contact us at Customer Services on 0808 2020 888 or customerservices@fsb.org.uk with any queries in the future.
Terry Crawford - FSB Customer Services

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