Freedom Vision Recensioni 

278
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

‘How can I describe the feeling of getting one’s sight back!’ Were my hubbys words. Basil and his staff are truly AMAZING! My hubby had a left sided stroke in April leaving tunnel vision, and bad c... Leggi di più

Valutata 4 stelle su 5

Very professional and reassuring staff. Waiting for an hour in an anti-room with no TV was somewhat difficult. As a private patient I would have expected a cup of tea to be offered without having... Leggi di più

Valutata 5 stelle su 5

The best decision I have made was to entrust Freedom Vision with now both my Cateract Surgeries. From the start of my journey April 2026 till July 2026 has been amazing, Newark staff have been wonde... Leggi di più

Valutata 5 stelle su 5

I had my first cataract surgery at Freedom-Vision/SpaMedica in Chesterton, Newcastle under Lyme, on 9th July 2026, and the second on 3rd August 2026. From the initial free consultation to the af... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

278 recensioni

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Solitamente risponde entro 48 ore

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4,8

Tutte le recensioni

(278)

240 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

I had lenses replacement surgery on…

I had lenses replacement surgery on both eyes. The sure was completely successful and I happy with the results.
The communication from the administration person was Bad. There was no conformation by either email or phone. When ringing to confirm a verbal appointment I would get the answer phone, I would leave a message, but that would be ignored. Since I was paying a lot of money, I expected better service.

7 febbraio 2025
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Risposta di Freedom Vision

Thank you for sharing your feedback. We’re delighted to hear that your lens replacement surgery was successful and that you’re happy with the results.

We sincerely apologize for the issues you experienced with our administration and communication. This is not the standard of service we aim to provide, and we truly appreciate you bringing it to our attention. We will review our processes to ensure appointments are confirmed promptly in the future.

Thank you again for your feedback, and we’re glad your surgery went well.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

Freedom Vision delivered exactly the…

Freedom Vision delivered exactly the result I wanted. My aim was to be spectacle free following my cataract surgery, having worn varifocal lenses for most of my life. Freedom Vision suggested correcting one eye for distance and one for near vision. The excellent results were life changing.
All treatment was given with reassuring care and consideration.

10 maggio 2025
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Risposta di Freedom Vision

Thank you for your kind words! We’re delighted your results have been life-changing and that you felt well cared for.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

I'm so glad I had the eye Surgery that…

I'm so glad I had the eye Surgery that the very caring eye surgeon recommended. I'm very pleased with the result and only need glasses for close work.

16 gennaio 2025
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Risposta di Freedom Vision

Thank you for your feedback! We’re so pleased you’re happy with your results and that your surgery has made such a difference.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

Cataract surgery, both eyes

I needed cataract surgery and from my first meeting with Hannah I was put at ease and taken through the whole process with an initial consultation and eye examination. The surgeon discussed my options to give me the best outcome. I had both eyes done on the same day and the improvement in vision has changed my life. The aftercare has been thorough and professional with caring and friendly professionals.

1 dicembre 2025
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Risposta di Freedom Vision

Thank you for sharing your experience! We’re delighted to hear that your cataract surgery went smoothly and that the care you received from our team helped put you at ease. It’s wonderful to know that your vision has improved so positively and that our aftercare met your expectations.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

Excellent care and support

Thanks to everyone at Freedom Vision in Bromley for giving me a positive experience throughout my time with them.  I was very nervous to have the procedure, but it went smoothly and led to an excellent outcome.  Having had my cataracts removed from both eyes and RayOne Galaxy Toric multifocal replacement lenses fitted, I now have amazing eyesight for distant, intermediate and near vision.  I am especially grateful to the optometrist and the surgeon for their expertise and care, and to the Patient Liaison Manager who always made me feel well supported.  

11 dicembre 2025
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Risposta di Freedom Vision

Thank you for your feedback! We’re delighted to hear your surgery went smoothly and that you’re enjoying excellent vision. We’re glad our team could make you feel supported throughout.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

From start to finish I was treated in a…

From start to finish I was treated in a professional and caring way by helpful and efficient staff who made me feel that at all times I was in capable and welcoming hands. Thank you .
Mark Jones.

6 gennaio 2026
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Risposta di Freedom Vision

Thank you, Mark, for your kind feedback. We’re delighted to hear that our team made you feel well cared for throughout your experience. Your comments mean a great deal to us, and we truly appreciate you taking the time to share them.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

A Good Result at Chester

The Chester branch gave excellent service for my capsulotomy. My vision in the affected eye is now as sharp as that of the left. The procedure was entirely painless, if anyone feels apprehensive about it.

2 gennaio 2026
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Risposta di Freedom Vision

Thank you for your kind feedback! We’re delighted to hear your procedure went smoothly and that your vision has improved.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

Very happy with the eye surgery at Spa…

Very happy with the eye surgery at Spa Medical. The surgeon was first class and the staff very knowledgeable and friendly. I chose multifocal lenses because I play the piano and the intermediate distance for reading music was becoming a problem. Not anymore, it’s like a miracle.

5 novembre 2025
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Risposta di Freedom Vision

Thank you for your wonderful feedback! We’re delighted to hear that your surgery went so well and has made such a difference. It’s great to know our team and surgeon provided a positive experience.

Kind regards,
Freedom Vision Team

Valutata 5 stelle su 5

I attended the Balby Doncaster branch…

I attended the Balby Doncaster branch for cataract surgery and I have to say what a fantastic experience I have had from start to finish, Great communication from all the staff especially marie who made the whole process effortless,
Many thanks and forever grateful from Jenny
highly recommended

25 novembre 2025
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Risposta di Freedom Vision

Thank you so much, Jenny, for your lovely feedback. We’re delighted to hear that you had such a fantastic experience at our Balby Doncaster clinic and that the team made the process smooth and effortless for you. We’ll be sure to pass on your special thanks to Marie. Your kind words and recommendation truly mean a lot to us - thank you for taking the time to share your experience!

Valutata 5 stelle su 5

Highly recommended

This is not my first visit to freedom and probably not my last. They're always so genuinely helpful and friendly. Nothing is to much trouble and always so professional. I wouldn't hesitate to recommend freedom.

18 dicembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Very friendly and professional staff

Very friendly and professional staff. Every time I attended an appointment I was treated so well and felt reassured and took away any nerves I had. The results are wonderful, I was very short sighted and now have 20/20 vision and only need glasses for reading. Special mention to Kayleigh for her friendliness. Thank you to all the staff.

18 dicembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Great customer service

Great customer service- everyone was helpful from Hannah who supported me expertly through the whole process to the optometrists who explained everything at each stage to the surgeon. I had galaxy lenses fitted which are amazing- as well as the cataracts, they corrected my eyesight after a lifetime of wearing glasses! Thank you to all at Freedom Vision, Hull!

17 ottobre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Bedford staff excellent

i found the staff at Bedford extremely helpful. They were very professional and caring especially Sunita Devi who welcomed me warmly and was so helpful in explaining both the procedure & the after care. I was very impressed with my optometrist who was so reassuring and competent. In all it was a very good experience.

4 dicembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Not long out of my second clear lens…

Not long out of my second clear lens extraction but what a difference. Pre-surgery surgery and post surgery have all been a positive experience. Everyone I’ve met at spa Medica has been professional knowledgeable and put me at ease. The results so far on multifocal lenses are incredible. Thank you.

3 dicembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Excellent service and care

Very prompt appointment, greeted warmly, excellent treatment that exceeded my expectations. All the staff who were involved with my treatment were friendly, professional and showed empathy for my situation. I arrived very stressed and worried - I left smiling

4 dicembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

My Husband had a cataract operation on…

My Husband had a cataract operation on both eyes. From our first appointment, right through to the very last one. We were treated courteously, professionally. The staff were excellent, nothing was too much trouble. Erin the clinic manager was so welcoming and proficient and very pleasant, and put you at your ease.

26 novembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Cataract surgery

Words aren't enough to thank Freedom Vision Doncaster. From my consultation and assessment with the lovely Marie Lindley to my surgery yesterday with Mr Sreedhar Jyothi the service has been excellent very professional and thorough. All the reception and nursing staff put you at ease and are welcoming and friendly.
Once again many thanks and kind regards.

25 novembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Looked after

From start to finish I was looked after very well, even the after care is excellent. Every one there went out of there way to make me relaxed and cared about.

19 novembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

Valutata 5 stelle su 5

Great staff

I was very nervous about my eye procedure but the staff were wonderfully reassuring. All the staff were friendly and approachable and helpful at putting patients at ease. I have also been impressed by the follow up care and monitoring.

13 novembre 2025
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Risposta di Freedom Vision

Thanks so much for your 5-star rating and for sharing your experience! We’re delighted to hear you had a positive experience with Freedom Vision.

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