Kyaiawire  Recensioni 

58
TrustScore 3 su 5

3,0

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Valutata 5 stelle su 5

Great experience with Fly London Earlham St.! Ordered a pair of their men’s Chelsea boots, and within 12 hours they replied with pictures of the exact boots they were sending, just to be sure everyt... Leggi di più

Valutata 1 stelle su 5

Fly boots less than a year old(purchased last winter). Leather has completely come away from sole meaning actual large hole, now unwearable. I was considering contacting fly to complain however re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great shoes, comfy and fit great! have bought numerous pairs from flylondonshop.co.uk, all last well! Sad to see other reviews saying its a scam, this company is legit, others must have shopped on sca... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Beware of buying Fly of London on line. I brought via Uk site in January , horrified to discover being sent from Portugal , looks like stuck in Holland via DPD tracking and Fly have replied to 1 of my... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe

Scritti dall'azienda

We are a retailer selling Fly London products both on-line at www.flylondonshop.co.uk and in our Covent Garden London store. We source our products directly from Fly London in Portugal, and as such we are NOT the main FLY LONDON manufacturer. Both positive and negative reviews for purchases made from other companies or locations which are not our Covent Garden store in Earlham Street London or www.flylondonshop.co.uk should be directed to the retailer where the purchase was made. Reviews for other retailers will be replied to with a "Not for us" response.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

58 recensioni

5 stelle
4 stelle
3 stelle
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3,0

Tutte le recensioni

(58)

1 recensione negli ultimi 12 mesi

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Valutata 1 stelle su 5

Fly of London outlet uk is not anything…

Fly of London outlet uk is not anything to do with fly of london. I ordered goods, they never arrived, its a convincing site, you can even track the delivery progress, but its all fake. Luckily my card company refunded the money, don't use this site. The only reason I gave it 1 star is because there isn't 0 star option.

24 ottobre 2023
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Risposta di Kyaiawire

Hi, Thanks for leaving a review yes we agree Fly London Outlet is nothing to do with Fly London! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. If you still have the URL pleas email it to flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

I have ordered some boots from fly…

I have ordered some boots from fly London outlet UK . They took my money the same day and sent Confirmation, now my tracking say delivered to Canada , I live in the UK.
Is the site below genuine or not

Fly London

8 dicembre 2023
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Risposta di Kyaiawire

100% NOT NOT NOT !!

Valutata 1 stelle su 5

Ok I ordered in august and still have…

Ok I ordered in august and still have not received anything. After calling and the number is disconnected. FlylLondonshoesus is a fake website site. Your charge will say the good way. This is a fake website. Now my credit card is saying it is too late. This is a cChina company

8 agosto 2023
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Risposta di Kyaiawire

Hi, Thanks for leaving a review however FlylLondonshoesus is a fake website site and isn't us! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

Absolute rip off

I ordered three pairs of shoes on September 30, 2023. My credit card was billed on the same date. Today is December 3 and I have yet to receive the shoes or even any confirmation they have been shipped.

I have reached out to the company more than 10 times. A Mr. Sean Hays responded one time, onOctober 25, to tell me he would “urge” the carrier to send the items. I have not heard anything since.

I will now initiate a complaint with my credit card company.

Bottom line: though the web site appears legit, this is another bogus Chinese rip off. Avoid like the plague.

3 dicembre 2023
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Risposta di Kyaiawire

Hi, Thanks for leaving a review however isn't us! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

Oplichters!

Oplichters! Besteld via de Nederlandse tak van deze site. Er blijkt een Chinees bedrijf achter te zitten. Nooit bevestiging gekregen van mijn bestelling, ik heb mijn creditcard moeten blokkeren.
Louche bende. Nooit bestellen bij deze site!

14 novembre 2023
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Risposta di Kyaiawire

Hi, Thanks for leaving a review however isn't us! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

Fraudulent shop should have paid £68.49…

Fraudulent shop should have paid £68.49 charged me £98.44. Dont use.

6 novembre 2023
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Risposta di Kyaiawire

Hi, Thanks for leaving a review however isn't us! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

Website to avoid

Website to avoid : I ordered boots, I receive ... cheap sunglasses from China. Scam.

17 ottobre 2023
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Risposta di Kyaiawire

Hi, Thanks for leaving a review however isn't us! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

Been wearing Fly for a few years but my…

Been wearing Fly for a few years but my last pair of knee length zip ups gave up after about a year (obvs only wear in winter) so essentially a few months wear. I didn't do anything crazy in them but they just started to leak and got so bad that I had to have them glued. (Didn't work) Ironically I've got another pair (lace ups) that I've worn for about 4 years and they aren't leaking! I think they've changed the way they make them in the last couple of years so I'm not gonna spend over £150 + on boots that only last a year. Shame because I like the style.

12 settembre 2023
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Risposta di Kyaiawire

Hi Suzanne, Thanks for your review. We work hard to retain our quality and prices, however zips are always tricky as they are expected to flex an extraordinary number of times, up to 10,000 per day whilst being put under expansion pressure by the bodies calf muscles. We use the best YKK zips that offer the most strength and flexibility in the market. Did you make contact with the retailer?

Valutata 1 stelle su 5

You have a fraudulent website with your…

You have a fraudulent website with your name and logo and it's still up. I've seen reviews from July complaining about the same. I cancelled the transaction but many others may not notice it.

8 settembre 2023
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Risposta di Kyaiawire

Thanks for the Review, we're still to date shutting down fake sites and they are still popping up. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 1 stelle su 5

❗️AVOID Like The Plague❗️

‼️SCAM‼️PLEASE DO NOT USE❗️Looks pretty legit until you’re directed to make payment - suspicious recipient 👎🏾 Foolishly I really wanted the sandals more than I wanted to believe that this site wasn’t authentic - Idiot. No email confirmation/receipt/response etc. Currently awaiting a reply for a dispute claim with my card issuer - additional stress! So please take note! ‼️CAUTION - Absolute THIEVES‼️ BEWARE - Site IS convincing (If you see “Outlet” it’s 100% a scam) Despicable & Disgusting

10 luglio 2023
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Risposta di Kyaiawire

Hi, Thanks for the message, yes if it says OUTLET it's a scam! We've been established in Covent Garden London for 14 years now and trade under https://www.flylondonshop.co.uk/ Be assured we are very not FAKE! We are aware of fake websites in the market place and as soon as they're shut down they spring up again elsewhere. Often the fake sites are selling Fly London best sellers at too good to be true prices, which they are! We strongly suggest checking the Terms and conditions/ shopping policies for addresses and telephone numbers within any web site you purchase from as these are very often not present or full of errors. Please email the fake web site's URL to: flylondonUKonline@flylondon.com and we will pass this to our legal team.

Valutata 5 stelle su 5

love the shoes

love the shoes, the quality is top notch, although some designs are a bit dated, i can usually find one pair I adore

29 agosto 2023
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Risposta di Kyaiawire

Thanks for your review. :) Please visit https://www.flylondonshop.co.uk and we hope our design team have produced styles that you can fall in love with! :)

Valutata 2 stelle su 5

Went to the shop with my mother today

Went to the shop with my mother today. We liked a pair of shoes which felt worn and hence asked for a new pair however the shop attendant was quite passive aggressive in her tone when answering questions and I wouldn’t have purchased the shoes if my mother didn’t really want them.
The quality felt average and the price not commensurate with quality. I would rather go to ecco / geox @ this price point.

24 luglio 2023
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Risposta di Kyaiawire

HI, We take customer service very seriously. Please email flylondonUKonline@flylondon.com with the location you visited and a photo of the product purchased. we will then be able to research your complaint.

Valutata 1 stelle su 5

Rude and racist staff

The reviews below about the staff being rude and racist stands very true. The female employee at the store was extremely passive aggressive and rude. She further made unwanted comments about politics and how immigrants were ruining the country. Seeing how the owner has responded to the other complaints below doesn’t seem too promising either.

24 luglio 2023
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Risposta di Kyaiawire

Apologies for not replying to you sooner. This is a strong accusation and I'm not convinced that Trust Pilot is the correct place to accuse our team of racism. Such a strong accusation should surely deserve a more direct approach. We are proud to be both international and multicultural. Our employees are from many International locations and different cultures, and we all love each other and our customers. Be so kind as to let me know on what day exactly you visited our stores and the location of the visit.

Valutata 1 stelle su 5

Massive Scam - Fly London need to sort this

This is for the website flylondonnz who took $126 from me through a payment channel called lloydwhitegroup. Payment taken but no boots received and no reply to emails and now the website has been taken down so obviously a scam. Fly London need to do something about this. It’s damaging their brand horrendously. I’m really upset and telling everyone about it as are all these other reviewers

6 giugno 2023
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Valutata 1 stelle su 5

Avoid.

Avoid.
I placed my order on 5/05/23. The money was taken in dollars, not pounds. The amount taken did not march the order total. I sent many messages to the website. I received no reply. Impossible to follow up. The shoes/boots never arrived. I did receive a refund through PayPal.
This was a scam.

5 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

I have bought Fly London shoes for many…

I have bought Fly London shoes for many years
and love them all. However, the customer service
is non-existant if there is a problem. No phone no.
is a sure sign that they don't want to help their customers. This morning a pair arrived in my usual
size but was much larger and my feet have not shrunk. So I have had to return them to the London branch at a cost with Royal Mail of over £9.00! This is a real pity as I now think they do not derserve to have loyal customers. They do not make it clear enough that customers have to pay for their own returns. Their shoes are not cheap and if they sell online they have to organise a returns policy. My advice to customers is do not buy from Fly until they
up their game with their customers. The sizes vary too much to have to rely on them and the price is high for returns and inconvenience and a feeling of
arrogance that Fly London have.
customers have to pay for returns

19 maggio 2023
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Valutata 1 stelle su 5

Fly London poor quality and bad service

I bought a pair of Fly London boots last year, they cost €150 and I loved them. A few months later the heel wore down on them - the heels were made of a strong type foam. I contacted Fly London and sent photos they said I would need to go back to the retailer. I went back to the retailer and they basically told me it was nothing to do with them and I should get them repaired. I had to pay €45 to get them repaired. I used to be a big fan on Fly London but will not be buying them again.

19 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Dodgy website after I complained that I…

Dodgy website after I complained that I didn’t receive the shoes they said I could send the glasses back to China at my cost but it would be expensive and they have offered only half a refund as apparently it’s too difficult for them to process a full refund. DO NOT PURCHASE FROM THIS WEBSITE IT IS NOT SELLING THE SHOES IT SAYS IT IS

4 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Avoid Wrong item sent!

I ordered from flylondon outlet, 1 pair of boots, 1pair of shoes and 1pair of sandles. First of all I had no idea they where being shipped from China. There is no customer service number to talk to someone. Then 10 days later , to my horror a pink scarf arrived! No shoes or boots. I paid £120.
I have sent a email to flylondonoutlet, to not hear anything back.
I am upset and cross, as I love their footwear. But I can not trust the order.

30 marzo 2023
Non scritta su invito

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