Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Leggi di più

Valutata 5 stelle su 5

Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(1767)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Delay with print

I was very happy with the final print but it a long time to finally get them to print as the communication was inconsistent and too much time wasted.

30 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

So sorry to hear about your recent experience with us. This is not the level of customer service which you should expect to receive from us, we will investigate this further for you. Very happy to hear that you were pleased with your final print.

Valutata 5 stelle su 5

Great service

Great service, with regular meaningful updates.
Will certainly use again.

26 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Thanks for choosing Fluid.

Valutata 5 stelle su 5

Great Service

Great all round service right from quotation through to delivery. Excellent customer service. Would highly recommend using this company.

26 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Great review - Thanks for choosing Fluid!

Valutata 2 stelle su 5

Avoid!

Avoid!
It took months to sort out the order with Fluid, to and fro with emails, eventually getting a sample of magnets and putting in the order. The next day the payment lady flagged that they don't do those magnets any more and indeed the sales person I had been dealing with confirmed that their supplier couldn't supply the magnets even though they had sent a sample! While email tennis proceeded, I put in a order with another company and in the time (10 days of the email tennis and them trying to persuade me to let them find an alternative supplier) I had received a large bag of samples, checked the design and magnets were designed and printed.
My Fluid order also included pens and these did arrive and were acceptable, though the whole process was slow compared to the other company.

26 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Thank you for bringing this matter to our attention, your Merchandise Consultant has reached out to you today in order to try and resolve this issue. Deepest apologies from the team.

Valutata 5 stelle su 5

A smooth process in ordering and…

A smooth process in ordering and delivering the merch! What impresses me the most is that every time they deliver at the exact time agreed! I feel so relaxed and assured when doing business with Fluid

25 maggio 2022
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Risposta di Fluid Branding

Brilliant! We're so happy we could help you on this occasion!

Valutata 4 stelle su 5

Company Pens

Ordered a number of pens with our logo on - a simple enough proposition and the finished pens were of expected quality, however I did find the proofing process a bit of a faff! It seemed like a lot of emails before we got to the finished design. However I can't really fault the product.

25 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Thanks so much for your feedback, we will investigate this in further detail. We're really happy that you enjoyed the product!

Valutata 5 stelle su 5

Excellent from start to finish

Excellent from start to finish. Very prompt communication and extremely helpful. Product exactly as I'd hoped

23 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Excellent review! Thank you.

Valutata 5 stelle su 5

Would Recommend !

We have been working with Fluid for a few years now for our branding needs.
Their services have always been reliable, product quality has been great and their team is very supportive.

23 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Thanks so much for choosing Fluid!

Valutata 4 stelle su 5

The service we received from the outset…

The service we received from the outset was timely and detailed - no issue was too big to assist with.

We were disappointed that we did not receive the bottle in time to give out at a specific event and I feel that that was to do with the artwork approval and some delay there.

That said the product is great and I would most certainly use Fluid again.

16 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Delighted to hear that you were happy with both our service and the product, this is exactly what we aim for. We're sorry that there were some delivery issues and we hope to get a chance to out that right for you next time! We look forward to working with you again in the future!

Valutata 1 stelle su 5

Disappointed

Package did not arrive as promised. Leaving a negative review after my numerous attempts to allow FluidBranding to rectify the situation were ignored.

16 maggio 2022
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Risposta di Fluid Branding

We're so sorry to hear this. This is not the level of service you should expect from us. We will be in touch today to try and work things out for you.

Valutata 5 stelle su 5

5 Star Service

Nicki and her team are always on hand with any request I ask for. They are quick and efficient with all requests.

Thank you!

16 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Brilliant! That's great to hear - thanks for the review.

Valutata 5 stelle su 5

Prompt efficient service

Prompt efficient service. Excellent quality products. Great customer service.

16 maggio 2022
Logo di Fluid Branding

Risposta di Fluid Branding

Lovely! Just what we like to hear - thank you for choosing Fluid.

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