I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Extremely bad service due to excessive hammering of customers with calls and messages, although it was requested not to. ⁃ Customer's notes and instructions field should be removed from the order... Leggi di più
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... Leggi di più
L'azienda ha risposto
Brilliant! Been using this company for a few years now and they may not be the cheapest out there but the quality of flowers and delivery is exceptional! They have made every delivery on time every ti... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
Informazioni di contatto
Arabia Saudita
- 800 5000909
- support@cs.floward.com
- www.floward.com
2,4
Scarso
779 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Best place to order gifts and flowers.
I was looking for last minute flower delivery for same day for a special occasion, while I came across this website which guaranteed delivery same day right to the door step. I am very satisfied and happy with the order, easy steps and payment, definitely will order again. Definitely recommend 100%.
27 marzo 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Best place to buy flowers
Best place to buy flowers out there . Amazing quality and delivery times.
27 marzo 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Excellent surprise for Mother’s Day!
Prompt delivery, excellent condition flowers. A nice surprise for my partner for Mother’s Day after pretending to forget!
27 marzo 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Too much delay on mother’s day in…
Too much delay on mother’s day in delivery to London and Jeddah with giving lies that my family didn’t answer while the did. And with no regards to me being a VIP.
26 marzo 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The order should be There at 10
The order should be There at 10! Now 22:40 so it’s 40 minutes Late!!!
26 marzo 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Excellent & prompt customer service
25 marzo 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Issue with my order
I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I don’t know where it was and what was the condition of it. I raised a complaint through the app and now it’s almost three days without any reply!? I will think twice before placing any future orders again!
Thank you
24 marzo 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
I am dissatisfied with my purchase in…
I am dissatisfied with my purchase in London that was scheduled for yesterday and wasn’t delivered yet and I was informed that it was delivered. Please fix the matter
Order 3360481
22 marzo 2022
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Amazing servic
22 marzo 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
worst service ever!
worst service ever!
They ruined my day for the mother day and they didn’t deliver the order and they have no clue where is the order
Spent 6 hours chasing them in WhatsApp
They have the worst customer service
Stay away
21 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Scammers
Scammers. Do not ever order from here, their guarantee means nothing. WhatsApp number is a joke, they sent me the same copy pasted response twice in a row. They claim the driver had it for 4 hours and when you call or ask, they are extremely unhelpful and repeat themselves.
21 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Scam artists!
Scam artists!
I never received my order, never received a refund, "customer service" lied for 4 hours and then just turned off their phones and stopped responding. Read the Google reviews about this company, they are liars and thieves!
21 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Terrible experience
Terrible experience
Late delivery,no proper response,it is a nightmare
21 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Late delivery
Late delivery, poor customer service,disappointing experience
21 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Awful service and customer service is…
Awful service and customer service is terrible. They have a WhatsApp number but they don’t seem to want to help. Ordered flowers in advance of the 27th of March and they were delivered today the 21st? I don’t understand how they get delivered six days earlier and they are already wilting. It’s besides the point really. And the phone number is engaged and I don’t seem to get anywhere
21 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Everything is EXCELLENT
Everything is EXCELLENT. But It would be nice if the clients could receive a pic of the flowers/ gift before it’s delivered just to make sure it’s what they wanted/ expected. Though your work had never disappointed me💕
18 marzo 2022
Risposta di Floward
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
The worst company to arrange a…
The worst company to arrange a surprise, not delivered on time already 1 day delayed and still not received the gift. Customer service hotline is lying informing first of all that the item is unavailable, how can that be possible after the company confirmed delivery time and date?! Secondly company is now blaming the recipient who was not available according to floward Oman, however the recipient never received a call. Just be honest if you can’t deliver on time and stop lying you already ruined someone’s surprise!!! Such a shame and embarrassment this company. Definitely not recommending at all!!!!!
18 marzo 2022
Non scritta su invito
Risposta di Floward
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
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