Flight Centre UK - Flight Centre Romford Recensioni 

197
TrustScore 5 su 5

4,9

Western Road 11, Unit 5, Laurie Walk, RM1 3RL Romford, England, GB


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Valutata 5 stelle su 5

We took a complicated request into the Flight Centre and were really impressed with the help we received. Melanie was helpful and knowledgeable and put together a great travel itinerary for us.

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.

L'azienda ha risposto

Valutata 5 stelle su 5

Amy was hands on all the way - extremely helpful in arranging quite a difficult trip. Phone calls and emails always promptly returned with a smile. We could not have managed this trip without Amy's... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used flight centre to book flights to Australia and Sri Lanka ( and find accommodation for the latter). The whole process has gone smoothly and when I have had to make certain adjustments th... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia viaggi
  2. Fornitore di escursioni culturali
  3. Sito di ricerca di voli aerei
  4. Hotel
  5. Centro ricreativo
  6. Tour operator

Informazioni su Flight Centre UK - Flight Centre Romford

Scritti dall'azienda

Flight Centre UK

Scritti dall'azienda

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Informazioni di contatto

  • Western Road 11, Unit 5, Laurie Walk, RM1 3RL, Romford, England, Regno Unito

  • 08082960415

4,9

Eccellente

TrustScore 5 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(197)

1355 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Agent was very quick with replies and…

Agent was very quick with replies and enquiries . Thank you Hannah

25 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing!

Valutata 5 stelle su 5

Sophie Curtis is so efficient

Sophie Curtis is so efficient, got back to me straight away giving me a couple of options to choose from. Good service as expected.

22 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Valutata 5 stelle su 5

KL stopover to NZ

We booked flights to NZ with a stop over in KL through Sophie Curtis at Flight centre. She was absolutely excellent giving us a whole range of options for flights, made recommendations for places to stay and activities to do in KL and organised transfers etc. She made everything very easy and straightforward. Sophie has also looked into another holiday for us and was very good at finding wheelchair accessible hotels for me which can often be quite challenging. Definitely recommend :-)

3 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Thank you

Melanie has been organising flights to Australia for me for a few years now. Her experience, knowledge, communication, professionalism, kindness, understanding and support has always been absolutely outstanding. I have been so very grateful these last few weeks during these very challenging times of flight cancellations and travel disruptions. She has been with us and supporting us each step of the way. Thank you so much, it has been so very much apppreciated.

20 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Valutata 5 stelle su 5

Very helpful

Hannah was very helpful and provided me with various flight options. I received all the information via email following the call and the whole experience was very good.

18 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Valutata 5 stelle su 5

Superb customer service -patient, attentive and knowledgeable

Matthew Johnstone was the person who was helping me. Throughout the process of telling me my flight had been cancelled to securing me a new flight he was patient, attentive, calm and diligent. He was always ready to talk on the phone and gave me confidence that a new flight at the right price would be found. I would thoroughly recommend Flight Centre particularly in these uncertain times and thank you Matthew

16 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Thanks to Hannah Thorogood for…

Thanks to Hannah Thorogood for organising flights for us to Sydney. She has been very thorough, attentive & responsive throughout.
I cannot praise her service enough. It is the second time she has seamlessly arranged multi-city flights for us in recent times.
Hope to continue doing so!

17 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Valutata 5 stelle su 5

Someone who goes out of their way to help.

I have used Melanie for a number of trips now from family holidays to work trips to the States and beyond. I have always received a 1st class service from Melanie and always makes great suggestions plus the "have you thought about" too. If you are looking for someone who goes out of their way to help......Melanie is your person.

12 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Customer Service Above & Beyond Expectation

I'm 64 and been travelling long haul to New Zealand ✈️ and Australia all my life so have had dealings with many different travel agents!
I can honestly say Melanie and her team are fantastic at their work 👏 above and beyond I would call it at keeping me the customer informed and up to date with all aspects of my booking and any changes! I have NEVER experienced this level of service before and will be using Melanie & her branch from now on for all my travel plans!

10 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Valutata 5 stelle su 5

Excellent experience

Excellent experience. Lovely telephone voice and very helpful. Thanks for all your advice
Andy Allen

16 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Valutata 5 stelle su 5

Sophie

Sophie, was very helpful and made dinging flights to Australia very easy.
Thanks.
Tom & Jane

28 febbraio 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Valutata 5 stelle su 5

Hannah is so helpful and reliable

Hannah is so helpful and reliable

1 aprile 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Valutata 5 stelle su 5

Holiday Haven

Amy Burns is first class and she could not be more charming or helpful . I would recommend her to everyone wishing to plan a holiday and wish to impart my sincere thanks for all her invaluable help .

24 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

First rate!

If I could give more stars, I would! I am a little cautious in giving a great review, as I don't want head office to steal her away! Melanie is just who you need when planning any kind of trip. Helpful, friendly, professional, and takes into consideration all your needs, whilst trying to make it as economical as possible. It feels like you are dealing with a friend when planning your next travel adventure. Highly recommend (but don't steal her away!).😊

24 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Valutata 5 stelle su 5

Helpful and patient staff

Hannah was helpful and patient despite the difficulties caused by cancelled flights through the Middle East. She obtained the promise of a refund for me and then set about booking a later trip which seems to have worked out well. She was quick and responsive.

20 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We love to see this great review for the team, and how they were responsive and helpful throughout your booking! Thanks for sharing 🙂

Valutata 5 stelle su 5

Excellent customer care…

Mel in Romford office has gone above and beyond in helping us when war broke out in the Middle East. She managed to obtain a full refund for our planned Dubai/Maldives trip and spent some considerable time looking for alternatives for us. Thanks so much.

16 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Valutata 5 stelle su 5

Melanie Hill of Romford branch rates 10 star review for me

International travel can sometimes be a logistical nightmare and having some one to help you with the arrangements getting there and back makes the whole adventure much easier. I have always used Flight Centre and have nothing but good things to say about their service. Over the past 10 years or so i have had the pleasure of dealing with Melanie Hill at the Romford branch and i cannot praise her kindness and help enough. The world needs more Melanie Hills.

17 marzo 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Valutata 5 stelle su 5

Melanie Hill is very professional and helpful

Melanie Hill has assisted me over the years with my travels to the USA and Australia. This time it was an Australia trip. I always trust her judgement and she is knowledgeable and I feel safe that all the travel details will go well. She helped book my first night and ensured I knew how to access the hotel. The flights all went to plan. I will always use her help for my long trips. Thank you, Mel

28 febbraio 2026
Non scritta su invito
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Risposta di Flight Centre UK - Flight Centre Romford

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

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