Julian was a great help. We knew we wanted a treadmill but didn't know where to start, and Julian walked us through the options and the pros and cons of each unit, while also keeping in mind our requ... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Chris was very friendly helpful and knowledgeable, without being pushy. We bought an air bike for our home gym and a small problem with payment (using an international card) but they sorted it... Leggi di più
L'azienda ha risposto
We were forced into buying a recumbent bike for medical reasons and from the very first call, Ricky Osborn at Fitness Superstore Tunbridge, was absolutely fantastic. He guided us through the minefield... Leggi di più
L'azienda ha risposto
Chris was super-helpful in my choice of weights for my standard bar and I came away (with the help of a trolley) with 70kg of excellent plates for my bar bell. Fitness superstore are unique in their a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di attrezzature sportive
- Servizio per il fitness e l'alimentazione
- Grossista di attrezzature sportive
- Ciclismo indoor
- Negozio di articoli sportivi
Informazioni su Fitness Superstore - Tunbridge Wells
Scritti dall'azienda
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Scritti dall'azienda
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Informazioni di contatto
30-34 Grosvenor Rd, TN1 2AP, Tunbridge Wells,, Kent, Regno Unito
- 01892 883747
4,8
Eccellente
187 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jennie’s bike
We were served by Julian and were not sure what level of a static bike we required - He talked us through all options after determining our needs - He did not try to over sell a more expensive piece of equipment and we are very pleased with the bike he recommended
6 agosto 2026
Risposta di Fitness Superstore - Tunbridge Wells
Peter Anson,
We're so pleased to hear about your positive experience with our team member! It's wonderful that they helped you find the perfect static bike without overselling. We truly appreciate your kind words and positive feedback.
Kind Regards
Fitness Superstore Tunbridge Wells
Helpful and attentive service
Chris has been very helpful and attentive to all of our requirements. Very useful to be able to see equipment demonstrated in person.
14 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Jon Gully,
We're so pleased to hear that our team member was very helpful and attentive to all your requirements. We appreciate you highlighting the usefulness of seeing equipment demonstrated in person.
Kind Regards
Fitness Superstore Tunbridge Wells
Very helpful
Chris was incredibly helpful throughout our purchase and went above and beyond by giving us an additional 5% discount when I noticed that the prices had dropped further on their website the following day. The refund was back in our account within just a few days. Excellent service and highly recommended!
31 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Mark Seymour,
We are so pleased to hear about your positive experience with us. It's wonderful to know that our team provided such excellent service and that we could assist you with the price adjustment so promptly. We truly appreciate your kind words and recommendation!
Kind Regards
Fitness Superstore Tunbridge Wells
Great service from Chris at the…
Great service from Chris at the Tunbridge Wells branch for my treadmill purchase. Would recommend 5 stars.
9 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Robin MacDougall,
We're so glad to hear about your excellent experience with us and appreciate your kind words. We're happy we could help!
Kind Regards
Fitness Superstore Tunbridge Wells
Very helpful customer service adviser…
Very helpful customer service adviser Chris De Tute demonstrated and explained in detail fully, on how each exercise bike work and which was best for me, I walked away happy knowing I had bought the right bike for my needs thank you Chris, anyone thinking of purchasing a exercise bike come and visit the superstore in Tunbridge Wells they have a large selection that caters for all levels.
9 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
TF McLean,
We're so pleased to hear about your excellent experience in our store. It's wonderful that our team member demonstrated and explained in detail how each exercise bike worked, helping you choose the right one for your needs. We appreciate your kind words and recommendation!
Kind Regards
Fitness Superstore Tunbridge Wells
Muktigym and rowing machine
Julian, your sales person at Your tunbridge wells branch was very helpful in making decisions. Delivery was well communicated and happened on schedule.
5 agosto 2026
Risposta di Fitness Superstore - Tunbridge Wells
Nicholas Page,
We're delighted to hear that our sales person at the Tunbridge Wells branch was very helpful in assisting with your decisions. We're also pleased that the delivery communication was clear and on schedule.
Kind Regards
Fitness Superstore Tunbridge Wells
Risposta di Fitness Superstore - Tunbridge Wells
Me60,
We are so happy to hear you enjoyed our service and the speed of our delivery! Thank you for your kind words.
Kind Regards
Fitness Superstore Tunbridge Wells
Excellent showroom with a great range
Excellent showroom with a great range, and knowledgeable and helpful staff. Highly recommended.
8 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Phil Corby,
We're delighted to hear you found our showroom excellent with a great range of products. We appreciate your kind words about our knowledgeable and helpful staff. Thank you for your recommendation!
Kind Regards
Fitness Superstore Tunbridge Wells
Risposta di Fitness Superstore - Tunbridge Wells
Philip Reid,
We're happy you received very good products and super quick delivery! We appreciate your positive feedback and are grateful for your time.
Kind Regards
Fitness Superstore Tunbridge Wells
Julian was extremely accommodating and…
Julian was extremely accommodating and helpful when showing us around the shop. Made our purchase quick and easy!
5 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
DC,
We're delighted to hear that our team member was accommodating and helpful during your visit. It's wonderful to know that your purchase was quick and easy!
Kind Regards
Fitness Superstore Tunbridge Wells
The delivery and the product was great. The shop was awful.
The delivery and the product was great.
I am giving one star to the service I received when I went into the showroom in Tunbridge Wells to have a look at what I selected for buy on the website. The man was rude and very disinterested in me being there. He pointed out the bikes and when I asked them to talk me through them he said "well the more you spend the better they are, just sit on them and try them out". I didn't expect a huge presentation but I didn't expect some kind of sales explanation.
Wouldn't recommend going into the shops - just use the website.
26 luglio 2026
Risposta di Fitness Superstore - Tunbridge Wells
Hi Johnny,
Thank you for taking the time to share your feedback.
We're pleased to hear that you were happy with both your bike and the delivery service. However, we're sorry to learn that your experience when visiting our showroom left you feeling disappointed.
We understand that a showroom visit is an important part of the buying journey, giving customers the opportunity not only to see and try the equipment, but also to benefit from knowledgeable guidance and support.
We have reviewed your feedback internally and also appreciated the opportunity to speak with you directly to better understand your concerns. Feedback such as yours is extremely valuable, as it helps us reflect on our customer experience and identify opportunities to improve.
While we are pleased that you are happy with your bike, we regret that your impression of our showroom did not match the standards of service we strive to deliver. Thank you for bringing this matter to our attention and giving us the opportunity to review it.
We hope you continue to enjoy your bike, and should you choose to visit us again in the future, we would welcome the opportunity to demonstrate the high standards of service we aim to provide to every customer.
Kind regards,
Fitness Superstore
Visited the store to look at Treadmills
Visited the store to look at Treadmills. Julian was very helpful throughout and we purchased same day. Great service.
1 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Shelley,
We are so pleased to hear about your positive experience with our team member. We appreciate you sharing your kind words and are delighted you found what you were looking for.
Kind Regards
Fitness Superstore Tunbridge Wells
Use the shop, not the website. Better experience
We entered the shop in tunbridge wells with a specific mission. To buy the equipment we use in the gym for the same price as a gym membership. Chris was mega helpful. Talked through our usual routine and put together a catalogue of equipment we needed. Then went through the costs and monthly payments with 0% apr and discounts to get us what we wanted. The whole shopping experience was a pleasure and can not be compared to just ordering online. Getting to touch and use the equipment before buying with advise and help from Chris. 100% deserving this 5 star review
2 agosto 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Customer,
We're thrilled to hear about your excellent experience at our Tunbridge Wells store! We're delighted our team member was so helpful in guiding you through the equipment options and making your shopping experience a pleasure. We appreciate you highlighting the benefits of trying equipment in person.
Kind Regards
Fitness Superstore Tunbridge Wells
Another great visit …
We had Ricky looking after us on our recent visit, very helpful and friendly and was a pleasure to deal with. It’s great to be able to pop in and actually see and try products. Another fantastic experience at the Tunbridge wells shop
26 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Mark Lindsay,
We're delighted to hear about your fantastic experience at our Tunbridge Wells store. It's wonderful that our team member was so helpful and friendly, and that you enjoyed being able to see and try products.
Kind Regards
Fitness Superstore Tunbridge Wells
Spirit XT485 Folding Treadmill
I have been looking at various treadmills for some time now. Today I finally decided which one I want and Ricky at your Tunbridge Wells branch made the whole purchasing process an absolute dream!! A great product (hopefully) together with a great price and Ricky's flawless service, what’s not to like. Cheers Ricky.
31 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
James B,
We're so pleased to hear about your excellent experience with us! It's wonderful that our team member made your purchasing process a dream. We appreciate your kind words and hope you enjoy your new treadmill!
Kind Regards
Fitness Superstore Tunbridge Wells
Excellent service from Julian thanks
Excellent service from Julian thanks
29 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
James Venton,
We are so pleased to hear that you received excellent service from our team. Thank you for your positive feedback; we truly appreciate it.
Kind Regards
Fitness Superstore Tunbridge Wells
New exercise bike
Placed the order and spoke with Ricky. Always helpful and the delivery arrived quickly. Great service
16 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
John Scott,
We are so pleased to hear about your positive experience with us. It's wonderful to know that our team was helpful and that your delivery arrived quickly. Thank you for your kind feedback!
Kind Regards
Fitness Superstore Tunbridge Wells
Comfortable Confident Customer Service
Professional customer service with genuine passion to find the right fit solution for my wife and I.Greatly appreciated and well worth the drive to experience and meet Ricky.NordicTrack delivered as planned and assembled.Many thanks to Ricky for his help.Will visit Tonbridge store again for equipment once we have moved
17 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
Graham Ryall,
We're delighted to hear about your positive experience with our team member and that they helped you find the perfect solution. It's wonderful that your delivery and assembly went as planned. We look forward to your next visit!
Kind Regards
Fitness Superstore Tunbridge Wells
Great staff and great service.
Ricky provided great service and very helpful.
25 luglio 2026
Non scritta su invito
Risposta di Fitness Superstore - Tunbridge Wells
MAD JC,
We're so pleased to hear that you received such great service and found our team member to be very helpful. Thank you for sharing your positive experience!
Kind Regards
Fitness Superstore Tunbridge Wells
The installation team were excellent
The installation team were excellent.
Did the job n cleared everything.
17 luglio 2026
Risposta di Fitness Superstore - Tunbridge Wells
Bhav Patel,
We're so glad to hear our installation team provided excellent service and left everything tidy! Thank you for your kind words.
Kind Regards
Fitness Superstore Tunbridge Wells
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.