I made an appointment to solve an issue with my card and Dena solved it quickly giving me further instructions to avoid this to happen again.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I made an appointment to solve an issue with my card and Dena solved it quickly giving me further instructions to avoid this to happen again.
L'azienda ha risposto
Marissa very quickly understood why I was disputing my credit card charge and initiated the dispute after asking me a few questions. She provided me a claim number and helped me understand how to tra... Leggi di più
L'azienda ha risposto
Awesome. I can't not express how she help this old geezer has no savy for tech stuff. She was courteous very kind and super patient. She also ask if we would like to sign up for online accounts. Unf... Leggi di più
L'azienda ha risposto
Both representatives were excellent. Michelle Rice lead me through the refinance process with expertise and ease. She was extremely helpful and so easy to work with. I appreciate her positive attit... Leggi di più
L'azienda ha risposto
Scritti dall'azienda

Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

5555 Windward Parkway, 30004, Alpharetta, PR, Stati Uniti
Chiedi ai clienti di scrivere una recensione
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thank you so much for listening to my concerns. Giving me a detailed message and email with clear instructions and information. It’s so helpful. Great customer service.

Risposta di First Tech - Professional Service Center Alpharetta
Great service And very helpful. Thank you

Risposta di First Tech - Professional Service Center Alpharetta
IMPROVE THE EFFECTIVENESS AND THE QUALITY

Risposta di First Tech - Professional Service Center Alpharetta
Member Service Associate
Ms.Rachael Jones
Gave me Excellent Service , Professional, Respectful, Knowledgeable, and Answered my many questions Regarding my Loan Account was Charged.
Told me what I needed to do to Resolve my Issue. Like Jason did Previously.
Ms. Raquel Jones also Reviewed my Credit Card which is in good standing.
I will contact 3rd Party Agency and Resolve my Personal Loan.
And will Notify First Tech.
Thanks Ms. Raquel Jones for
" Oustanding Service "
Hiram B Ball Jr
HPI Federal LLC
Field Support Representative

Risposta di First Tech - Professional Service Center Alpharetta
Very great customer service and very easy to deal with overall great company.

Risposta di First Tech - Professional Service Center Alpharetta
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