First Choice Lighting Recensioni 

3010
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Leggi di più

Valutata 5 stelle su 5

I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Leggi di più

Valutata 5 stelle su 5

Although there was a hiccup with the tracking this was so well handled when I rang the company to find out what had jhappened to my order. The woman I spoke to was very friendly and helpful and the... Leggi di più

Valutata 5 stelle su 5

I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(3010)

222 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

it took more than 2 weeks for Evri to…

it took more than 2 weeks for Evri to deliver.Them the parcel was thrown over the gate of put gated community...even though there was a trade button to enter. the parcel was torn and there were only 3 bulbs in the packet. I don't think I should order online again... I must try and find a shop that sells them.

24 settembre 2025
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Risposta di First Choice Lighting

Hi Sue,

Thanks for taking the time to leave a review and sorry for the trouble with your order.

I have looked into this and can see that the courier appeared to have lost your original order and a replacement was sent once you were in contact with us.

With regards to the second delivery, I can't see any damage from the POD but if there was anything missing please do get in contact with us so we can resolve.

Kind regards,
Simon

Valutata 1 stelle su 5

Wrong item sent

Wrong item sent.
Good customer service through email but long wait for item collection which really makes the refurbishment difficult for us. I am disappointed:(

22 settembre 2025
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Risposta di First Choice Lighting

Hi Maggie,

Thanks for taking the time to leave a review and sorry for the dispatch error.

I can see our customer service team have been in contact with you since being notified of the error to rectify the matter and I can only apologise again for the initial error.

Kind regards,
Simon

Valutata 5 stelle su 5

An excellent experience.

Price and delivery were excellent. The Customer service was second to none and we really felt that they were going the extra mile to help us. Would certainly recommend and will use again.

15 settembre 2025
Valutata 5 stelle su 5

Excellent customer service

Unfortunately due to courier issues one of the boxes and one of the lights was damaged.
Emailed company and a very helpful lady sorted out the issue for me straight away with a replacement. Even offered her own phone number so I could send video of the fault.
Just waiting for replacement to arrive now.

15 settembre 2025
Valutata 5 stelle su 5

Pretty light shade

Pretty light shade. Accurate description and sizing. A bit fiddly to put together . I only hand tightened the fittings in case the plastic cracked.The best bulb to use is LED cool white. Very pleased with this shiny shade, it arrived on time and was well packed.

3 settembre 2025
Valutata 2 stelle su 5

Slow delivery

9 settembre 2025
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Risposta di First Choice Lighting

Hi Mark,

Thanks for taking the time to leave a review and I am sorry you felt that your delivery was slow.

I can see that your order was placed on a Monday evening with our free standard delivery. It was dispatched the next day and delivered 2 days later in line with the delivery times quoted on the product page at the time of ordering.

If a time critical or expedited delivery is required then we do always recommend getting in touch to ensure there is no disappointment.

Kind regards,
Simon

Valutata 5 stelle su 5

Excellent online shopping experience

I had a query about the table lamps I was interested in prior to placing my order and communication with the company was excellent.
I went ahead and placed the order and they were delivered very quickly and well packaged and the price was very competitive too. I’d have no hesitation in shopping with them again.

8 settembre 2025

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