Fennies Nurseries Recensioni 

Risposta di Fennies Nurseries

21 lug 2026

We understand how important consistency, familiar routines, and strong relationships are in helping children feel secure and settled. We appreciate that changes can sometimes feel unsettling, and we always aim to support children through these transitions with care and sensitivity.

Our leadership team, including the Nursery Manager, regularly spend time within the rooms as part of our commitment to maintaining the highest quality of education and care. Being present alongside our educators allows us to role model best practice, support our team, build strong relationships with the children and families, and ensure we continue to deliver a nurturing, high-quality learning environment. This hands on approach is something we value greatly and forms an important part of our continuous quality improvement.

We are proud of the strong relationships we build with our families and of the open communication we maintain throughout each child's journey with us. We remain committed to providing a safe, nurturing, and engaging environment where every child can thrive, and we are pleased that this commitment was recognised and reflected in the positive outcomes of our recent Ofsted inspection.

Thank you again for taking the time to share your feedback. We wish you and your family all the very best for the future.

Risposta di Fennies Nurseries

21 lug 2026

Thank you for taking the time to share your feedback. We are sorry to hear that you feel disappointed with your experience at our nursery.

The safety, wellbeing, and happiness of every child in our care are always our highest priorities. We take all safeguarding concerns extremely seriously, and every concern raised is managed in line with our safeguarding policies and procedures, ensuring appropriate action is taken within the required timescales. Our procedures are designed to protect all children and to ensure that any incidents are responded to promptly, appropriately, and with the children's best interests at the centre of every decision.

Our leadership team, including the Nursery Manager, regularly work alongside our educators within the rooms as part of our commitment to maintaining the highest quality of education and care. This enables us to role model best practice, support our team, build strong relationships with children and families, and ensure we continue to provide a nurturing and engaging environment. This hands-on approach is an important part of our continuous quality improvement.

We value positive partnerships with our families and are always willing to meet with parents to discuss any concerns when it is safe and appropriate to do so. We are committed to maintaining respectful, professional, and constructive communication, ensuring that all conversations take place in a manner that supports the wellbeing and safety of everyone involved.

We recognise that transitions between rooms and groupings can sometimes be challenging, and these decisions are always made with careful consideration of each child's individual developmental needs, wellbeing, and readiness, rather than solely their age.

We are proud of the positive relationships we build with our children and families and of the open communication we maintain throughout each child's journey with us. We remain committed to providing a safe, nurturing, and engaging environment where every child can thrive, and we are pleased that this commitment was recognised and reflected in the positive outcomes of our recent Ofsted inspection.

Thank you again for taking the time to share your feedback. We wish you and your family all the very best for the future.

Risposta di Fennies Nurseries

27 gen 2026

Thank you for sharing your experience. We are so pleased to hear that you feel supported and enjoy being part of a positive culture. Making a meaningful difference for parents is at the heart of what we do, and it is wonderful to know that your role in the support office allows you to do that. We appreciate your kind words.

Risposta di Fennies Nurseries

27 gen 2026

Thank you for taking the time to share your experience. It is wonderful to hear that you have felt supported in your role and that you have been able to progress so quickly. Career development and recognition are very important to us, so your feedback means a great deal to the team. We are delighted that you have enjoyed your first year and we appreciate your recommendation.

Risposta di Fennies Nurseries

27 gen 2026

Thank you for taking the time to share this. It is wonderful to hear how happily your child has settled and how much confidence and independence they are building. The team will be delighted to know that their care and communication are making a difference for you. We are grateful for your trust in us and very glad to have you at Fennies.

Risposta di Fennies Nurseries

27 gen 2026

Thank you for bringing this to our attention. We are very sorry to hear about your concerns and understand how upsetting this must have felt for you as a parent. Safety and supervision are our highest priority and we take any injury or safeguarding concern extremely seriously.

We appreciate you taking the time to share your experience and we remain committed to providing a safe and supportive environment for every child in our care.

Risposta di Fennies Nurseries

27 gen 2026

Thank you for sharing your feedback. We are very sorry to hear that you felt this way during your time with us. We always want our team to feel supported and valued for their work. We take concerns about wellbeing, culture and pay extremely seriously. You are more than welcome to contact us through our central office and get in touch with our HR Team.