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Valutata 5 stelle su 5

Very good customer service from Carol every time I visit at the Lexington ky location. Saron drive.

Valutata 5 stelle su 5

I was very impressed with how management quickly resolved a mistake on an order. This was refreshing because it was clear Fazolis truly cares about their customers. There are days when a home coo... Leggi di più

Valutata 5 stelle su 5

Fazolis in Palomar, (3775 Harrodsburg Road Lexington, KY 40513). Is a very good fast food restaurant, in my opinion compared to other restaurants all of which are struggling in today's economy. The ma... Leggi di più

Valutata 1 stelle su 5

Surprised that you are still is business with such a terrible employee attitude, are they not trained at all or screened before hiring for a mental state? Or for thinking, vision and hearing, are they... Leggi di più

Dettagli dell'azienda

  1. Ristoranti e bar

Informazioni fornite da varie fonti esterne

Fazoli's is an American fast casual restaurant chain headquartered in Lexington, Kentucky.


Informazioni di contatto


4,1

Molto buono

TrustScore 4 su 5

22 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Came here after a long trip with some…

Came here after a long trip with some of my buddies since we were in town for a work trip. One of my friends had been her and to me that the food was good. I would say above everything was what my friend mentioned. When im back in town for sure stopping by

14 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I just got food from Fazolis Dixie hwy…

I just got food from Fazolis Dixie hwy Louisville KY. It was horrible. I dont know what the meatballs are made of but it stunk! The alfredo was all stuck together in one big clump and lasagna noodles were hard as a rock. Also they no longer serve lemon ice drinks. Did I call or complain No cause I dont want a complimentary meal. Even if free Ill never eat there again!

4 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

We eat Fazolis in Plant City Fl it was…

We eat Fazolis in Plant City Fl it was great the service person was very helpful and friendly (Andrea Kinsley) . She made sure we had enough bread 🥖 and cheese for your spaghetti 🍝 and what I couldn’t finish Andrea brought us a 📦 for it . Thank you Andrea.

9 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

First time eating there.

Great place to eat. Was eating inside. The male manager that works night's was very nice and helpful for our first time eating there. Would highly recommend just because of him. I want to say he said his name was Chad but I may be wrong about the name.

16 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Fazolis in Palomar

Fazolis in Palomar, (3775 Harrodsburg Road Lexington, KY 40513). Is a very good fast food restaurant, in my opinion compared to other restaurants all of which are struggling in today's economy. The manager at this particular Fazolis restaurant is named Hassan. You can always tell when he's working things run smooth and when talking to him you realize that he puts his heart and soul into this restaurant. Hassan keep up the good work!

10 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Surprised that you are still in business!

Surprised that you are still is business with such a terrible employee attitude, are they not trained at all or screened before hiring for a mental state? Or for thinking, vision and hearing, are they not tested for IQ, emotional intelligence or just for common sense to say the least! Incredible what they afford and dare! I had to change online on Google your hours of operation which you accepted for change but did not care for quite a while that it's showing wrong hours! Pay attention to your business and mind your own business before sticking your nose into other's like customer's business

29 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Camille S. Awesome young lady

Camille S. I assume was the awesome person who took our order and brought it out to us. We got unlimited bread sticks and I got GF Chicken Pesto Rotini and my husband got Baked Ziti. Our meals were fresh out of oven piping hot and so delicious. The place was clean and quiet it was also almost 2 pm. Very pleasant experience. First time I've ever eaten in Memphis.

20 maggio 2024
Non scritta su invito
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Risposta di Fazoli's

Hey Rita Marie! Thank you very much for your 5 star feedback!

Valutata 5 stelle su 5

Cyndi

We ate at your Fazoli's location on zandale drive and had the most fabulous unbelievable experience with customer service her name was Cyndi, she was helpful very informative very knowledgeable of the product and we came away from there with a fabulous experience we definitely will return to that restaurant the zandale location and one of the main reasons was for our customer service Cyndi

,we would definitely recommend this to friends and families specifically to visit that location,thank you for the wonderful experience and thank you, my wife and I had a wonderful time tonight and a enjoyable meal,the restaurant was spotless and extremely clean, again thank you so very much best regards the Millers

29 aprile 2024
Non scritta su invito
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Risposta di Fazoli's

Hi Jeff, Thank you very much for your 5 star feedback! We really appreciate you taking the time to let us know about your experience.

Valutata 3 stelle su 5

Should have asked

I was hungry at 3pm on the side of town where traffic is GRIDDLOCK at that time. I wanted something hot and ready and good. I think the service was awesome. The host (drive thru) was patient and kind. However, I'm a OL' G and I have to speak the truth. The CHICKEN ALFREDO should have GRILLED CHICKEN not ROASTED. The chicken was OVER COOKED and very salty. And the NOODLES....Korr's pasta is for an emergency not for serving at a restaurant. It would also help to use FRESH mushrooms not canned .

28 febbraio 2024
Non scritta su invito
Logo di Fazoli's

Risposta di Fazoli's

Hi Reel,

Thank you for your business and your review. Fazoli’s is always seeking ways to improve our food and service and would like to know if we could have done anything to improve your experience. Please email me at guest.services@fazolis.com if you would like to provide more feedback on your recent visit.

Sincerely,
Lori Mosser
Fazoli’s Guest Relations

Valutata 3 stelle su 5

Where's the sauce!!!

I visit the reynoldsburg location in ohio. I ordered online the Baked sampler which consists of spaghetti and meatballs and alfredo and lasagna. None of it had enough sauce but plenty of cheese on top. The lasagna tastes like I was just eating layers of noodles with a hint of cheese and I don't know where the sauce was. I also got a side salad which was three dollars and it was the skippiest salad I have ever had in my life. I usually have a good experience here but this one was not good.

20 agosto 2023
Non scritta su invito
Logo di Fazoli's

Risposta di Fazoli's

Dear LaMona Marshall, We are very sorry to hear that your visit was not a great experience, and we most definitely would like another chance to make up for that!

Valutata 3 stelle su 5

I ordered the Italian Sub

I ordered the Italian Sub. I knew it had spicy peperoni. However, I did NOT know it had spicy jalapeno peppers in it. The recipe I looked up for Giardiniera Vegetables did not have jalapeno peppers in it. You should warn customers that the whole sub is spicey, not just the peperoni. If I had known that it was that spicy, I would not have ordered. it.

14 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I have been to about 5 other stores and…

I have been to about 5 other stores and bar none this store in London kentucky is the most efficient, clean store I’ve visited. Also over the years I have met manager Gary Osborne he has to be the kindest person and so willing to satisfy his customers thank you sincerely Ann

28 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Fazolis provides great food and customer service

I was very impressed with how management quickly resolved a mistake on an order. This was refreshing because it was clear Fazolis truly cares about their customers.

There are days when a home cooked meal is impossible and this has been a family favorite and much better than those drive through burger joints.

3 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Thomas deserves a raise

Thomas was friendly and courteous. Our table was never without breadsticks!

9 luglio 2021
Non scritta su invito
Logo di Fazoli's

Risposta di Fazoli's

Hey Justin Blackburn! Thank you for your review and great comments. We're happy to hear you love our food and hope you come back soon for more breadsticks!

Valutata 1 stelle su 5

Skip this location!

They just opened and I guess they don't know what they are doing yet. Nothing was good, service was slow, and it was just a horrible experience. Never again.

20 giugno 2021
Non scritta su invito

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