Formula One Autocentres - Leicester Recensioni 

I’ve just had one of the most frustrating MOT experiences I’ve ever dealt with at Formula One Autocentre Leicester on Abbey Lane. My car failed its MOT for the horn not working and sidelights not working. In principle fair enough if something is broken it should be flagged but I genuinely believe these were deliberately rigged so they could charge me extra simply because I’m a young looking lone female they thought they could get away with it. I agreed to return early the next day 21/08/2026 for the repairs and the free retest they offer within 10 days. Yesterday 20/08/2026 on the date of the original MOT date I told me verbally the sidelights would be fixed for free so I’ll still be double checking this later that they are actually fixed/replaced. Rather than charging me for the horn repair the actual failure ‘horn not working’ they charged me twice for a ‘geometry check including front toe adjustment’ I booked a free wheel alignment check with my MOT and there was no agreement to pay for adjustments let alone two lots. Geometry has absolutely nothing to do with a horn or sidelights and I never authorised any paid alignment work as on the booking it states this was free. I paid (without realising at the time I know that bit was my mistake) for two identical jobs I never asked for and charged over the amount shown on an invoice I never approved!!! and none of this work was even related to the MOT failure at all. There was no explanation no itemised breakdown and no mention of the horn repair anywhere on the invoice. It feels like they used the ‘free alignment check’ purely as an excuse to add paid work without my permission. Based on this experience I wouldn’t trust this branch with even the most basic task and certainly not even checking tyre pressures to be honest.
Charging a customer especially a female for work they never requested is completely unacceptable and doing it twice is even worse plus everything else!!! I reckon they’ve ‘replaced’ the horn and put down something different for one thinking I don’t noticed or even know what it means and two coz they’ve (if it is a different horn system) put a dodgy one in. Would not recommend this centre at all be very careful what you agree to and and check your invoice thoroughly and go to a garage that purley only does MOT’s no other work for incentives to scam!!!! If I don’t get any where I’ll be taking this further for sure. On the original date of my MOT 20/08/2026 they never even gave me a FAIL certificate.

Stood there for a long time and no one come to the main office to serve me.
If they were busy Just could have told me that they were busy and would have waited.
So Just walked out.
Same situation happen to me last year at the south wigston branch.

I wanted to ask about an MOT and want 4 new tyres for my Porsche fitted today, called three times.......waited 10 minutes on the last call......no answer, probably would have spent near 1k today, will go elsewhere

I had 2 new tires fitted by the team at Formula One a few months ago -Popped in today to see if they could deal with a screw lodged in the tread of one of these tyres. Not only did they fix it on the spot, but carried out the work without charge! What a team. Thanks very much guys.

Fast efficient service at Abbey lane, friendly staff especially Joe. Great price and job👍

I went with my son to take his Peugeot 107 for 2 x front tyres. I had ordered 2 kumho brand tyres online. I chose a time and date. Arrived at the Abbey lane Leicester branch. Courteous staff, comfortable warm waiting room. Had to wait around 45 minutes, but you expect that. Keys handed back, all done. I can recommend Formula 1 especially ordering on line. The Kumho tyres are very good, in the rain, and give good fuel economy, and don't break the bank.

I had a puncture and used puncture sealant.I was told by one of your competitors that due to the use of sealant I would require a new tyre.
I then contacted Formula 1. they stated that it was fixable. I took the car to the Leicester branch where the team were very helpful ,honest and happy to help.
They certainly are a winning Formula 1 team,ten out of ten.

Bought tyres via Asda and chose Formula One to fit them rather than my regular place back in March. What a big mistake. The tyre kept losing air and needed refilling with air every few days. I took the car back to them to have a look. They confirmed that the tyre wasn't sealed properly. They re-did it but even now, the tyre needs to be refilled with air every month. Disappointed and wont be recommending them.

Just like to say thank you to you guys at formula 1 Abbey lane Leicester, Great job as usual, Staff friendly, didn't have to wait too long, puncture repaired and my air con gas recharged, Decent price too,

After a very upsetting experience at Eden Tyres Leicester, where I was subjected to poor service and a threat to my personal safety (a technician shockingly stating he “knows where I live” after I raised concerns), I turned to Formula One Autocentre Leicester for help — and I’m so glad I did.

From the moment I walked in, Paul greeted me warmly and remembered me from a past visit, which instantly made me feel more at ease. I shared what had happened, and he genuinely listened and showed real care and professionalism.

On inspection, they discovered not only the suspension issue Eden had noted, but also a nail in one tyre and a split in another — both of which Eden had completely missed despite advising one tyre pressure was super low. In addition fluid was leaking, again Eden Tyres did not mention this.

Thanks to Formula One Autocentre, everything is now being taken care of. The difference in service, safety, and professionalism is night and day.

💯 Highly recommend them do much Di I have not shopped around for quotes — and above all, I feel safe, respected, and confident in the work being done

Excellent service from Joe at the Abbey Lane branch. I was unable to remove the headlamp buld connector to replace a blown bulb. Joe had to remove the headlamp unit to change the bulb and also replaced the side light bulb. All done in ten minutes and no charge. I have used this branch in the past and will keep coming back.

Message:-
i write in appreciation of the quality of service Formula one has shown me on 4 February 2025 in the morning i took my C1Citroen into Abbey Lane Leicester with as dull clunking sound - not only was i promptly seen but attention given to the problem, the car being taken for a test run, i was given a prognosis and a cost quotation and then to my astonishment i was told the work could then be carried out and i could return later that afternoon to collect it - this was done and i was delighted, no delays, sheer professionalism and courtesy i had heard of the reputation of Formula One after being lead nonsense over bein told parts would have to ordered, booking in when ETA was possible etc but no certainty and for customer service by the main Leicester Citroen dealer - not good but yes Formula One not just but very good - my thanks

you request a replacement of rear discs and pads, and they add an oil change with an additional charge of 25 pounds, a front alignment, a brake fluid change that was done three months before

Always friendly and helpful and go the extra mile. Wouldn’t go anywhere else for a service, MOT or tyres.

Hello everyone, I have full service my car but they didn’t replace fuel filter. When I call them they said they’re not included so please guys make sure.

I used the F1 Autocentre in Leicester on Abbey Lane. Had a screw puncture a tyre and thought it needed replacing. Got booked in for the next day. Paul advised they might not need to replace the tyre if it was repairable. It was and they did the repair free of charge. So no replacement needed. Great honest service and the original replacement price was good too!

Excellent service for mot,quick
Thanks
Dom

This observation might be a little late but better late than never.
In June I was a tourist in Leicester having hired a car at Heathrow two days before arriving in Leicester. Soon after hiring the car I noticed that the tyre pressure indicator indicated low pressure.
Not a problem, I just pumped the tyre up.
Late Saturday morning when I left my accommodation in Leicester to drive to York I noticed that the tyre was practically deflated so I went to a tyre supply place conveniently next door for a repair but was told .. ' sorry, we don't have a spot, we can fix you up on Monday'. They did pump the tyre up but there I was, an Australian tourist in a city that I didn't know with only an inflation can in the boot and no spare. When did auto service places close on a Saturday in the UK?
Formula One Autocentre was then suggested to me and I went there. Even though they had their Saturday booked with jobs the friendly guy at reception heard my plight and actually apologised, 'sorry, I don't know when it will be, but if you want to wait in the waiting lounge I'll give you a call when it's done'.
In an hour or two it was done and the service and consideration that I received really cannot be adequately recorded here. I was very impressed and thankful.
Many things in the UK are different from Australia and a few things can seem 'foreign' but that consideration was comforting and will not be forgotten by me. Thanks.

I went in to the Abbey Lane branch, friendly staff and extremely helpful. After dealing with Sturgess Leicester with a problem with my Grandland X, who charged me £150 to look at my problem and still couldn’t resolve it. The guys here resolved the issue in 10 minutes. Great service received.