Hello,
Following a full review of your account, we identified your trading activity does not comply with our platform’s trading terms & conditions as you have applied "an abusive trading behaviour/activity which is market abuse of Bonus Hedging Abuse and Abusive illegal trading behaviour" from you and other members in your trading team, Further to this, please find below the Company’s position and forthcoming actions.
The Company does not tolerate any form of "system exploitation and/or abusive trading behaviour". Accordingly, the Company has decided to take the following actions:
- Suspend your trading account, pursuant to the sections of the Client Agreement outlined below, which you accepted during your account application process;
- Cancel any profits generated as a result of the abusive trading activity;
Therefore, the profit of your Abusive trades were reversed, and you withdrew your initial deposit which your withdrawal was promptly processed as well.
Please note that our full Terms and Conditions are available for all clients to review prior to starting any activity on our platform, and this was also clearly communicated to you officially by our trading & compliance departments.
View our trading terms & conditions again here in "Client Service Agreement" section:
https://www.exelium.com/legal-documents
We take such matters very seriously, as maintaining a fair, secure, and transparent environment for all clients is a core priority for us.
We remain committed to maintaining a fair trading environment for all clients. Please feel free to reach out to our 24/7 support as well.