The mask that I received was fantastic, the quality of the construction is great, the materials feel very good and it fits as expected. All in all it seems to be great value for money. Delivery was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered two wired foil blades in two separte orders through Excalibur as recommended by my child's fencing coach. The blades are extremely soft - the coach was surprised at how easily they bent maki... Leggi di più
We needed to outfit our son with his initial clothing and equipment for epee fencing. James was very communicative before we arrived, answering all questions fully and promptly. When we arrived on... Leggi di più
I had 3 epee blades rewired and bought a new blade. The rewiring was excellent - neat and securely glued (and it works, with the right weight and travel). The new blade was a good price and tang cut... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Supplier of Fencing equipment including children's and adults protective jackets, breeches and masks. Epee, Foil and Sabre blades, accessories and more! Both 350N and 800N FIE Approved Kit. Fencing gloves for beginner and advanced fencers. Scoring Equipment for Competitions. FIE Pistes and Favero Boxes. Coaching Bags, Jackets and Masks and kit for Clubs.
Informazioni di contatto
Unit 17B Thorn Business Park, HR2 6JT, Hereford, Regno Unito
- 01432 683144
- sales@excalibursports.co.uk
- www.excalibursports.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfect size and good quality
Excellent product
Excellent product at a good price with speedy delivery with Royal Mail
From start to finish
From start to finish, the staff were really helpful, using their expertise and knowledge to help us select the correct equipment. They showed us options that were clear and useful.
The quality of service and equipment were great and the prices very competitive.
Terrible customer service
Communication from Excalibur is non-existent. I returned items to ExcaIibur and it took around 6 weeks of emails, leaving voicemails (no one ever answered the phone) and hounding them on social media before they gave me a refund. If you're happy with the items then you'll be fine, but best of luck to you if you want any after sales help.
No customer reply
I purchased 5 full sets of swords; they delivered me 4 nos. in the next month, but the last one was delivered to me over 3 months.
During the waiting period, no one replied to my email. No one picked up my call.
Expertise of the staff
How long it takes to deliver
Very good service socks arrived a day early which meant I had them in time for the vets Winton! Thanks

Risposta di Excalibur Sports
Parts to repair foils ordered
Parts to repair foils ordered. Arrived well packaged. Happy with service.

Risposta di Excalibur Sports
Awful customer experience
I ordered fencing kit from Excalibur Sports over a month ago and it has been a nightmare from start to finish.
The trousers I ordered were too small, and every time I contacted support it took at least 2+ days to get a reply.
I had to pay out of pocket to return them for an exchange. Royal Mail lost the parcel (not Excalibur’s fault), but their response was completely unempathetic.
I was then told to go up two sizes (instead of one), which cost me another £65, only to find these breeches also don’t fit.
Now I’m being told the correct size is out of stock, and from the tone of their unempathetic replies I fully expect I’ll have to pay yet again just to return them.
My classes start-up again on Monday and after a month of chasing, wasted money, and generic emails, I still don’t have kit that fits. This has been one of the most frustrating online shopping experiences I’ve ever had.
good fencing gear for the price
I hadn't received my order by the time…
I hadn't received my order by the time this request for a review arrived!
Great communication with the team
Great communication with the team. I had to return an item and the kindly replaced the item with the correct size
Good breeches
I received the breeches promptly and the condition and quality was as expected :)
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