EVO Payments UK Recensioni 

Customer service is very poor also someone ask me to call me back didn’t contact me again people are not friendly

We keep having delays with money transferring to the bank which is causing us massive issues with bills not being paid on time, as well as stock not getting ordered. We were told it was due to the card machine itself not having the right time for automatic transfers so was passed to castle. They confirmed that, that is not the issue as transactions are sorted by 10.01pm the night before. This has happened on 2 occasions now, which may not seem a lot to a business with a massive amount of cash to play with, but a small business that relies on the cash flow it is damaging.

Terrible company. They have 3k of our money and have not paid out. There customer service is Terrible. My bank returned funds to them but now they deny that they have it. I will be taking them to court for this as its causing serious cashflow issues for our business. After looking into the company many people have had very similar issues AVOID AVOID AVOID!!!!

We have never had a problem before, however, the agent that took my call was extremely knowledgeable and after talking me through what to press on the handset to get this back up and running was second to none. Extremely happy and satisfied that continue to use this company. World class service. Thank you for making it so easy for me today.

My dealings with Sally have been nothing but a joy. She addressed all my issues and definitely made me feel valued as a customer. Her advise and guidance was invaluable in this minefield! Cannot recommend the service EVO give enough.

Sally Ann she's an excellent customer service skills. I appreciate the approach advice and care. I can contact her anytime with problems she found a solution. Thank you Sally Ann and Evo payment UK

It's never easy changing something as major as this, but after 20+ years with my previous processor I decided to see if I could save money elsewhere. Well, why did I wait so long? Not only was it lovely to actually speak to someone (Sally Ann - who was brilliant by the way) and the whole process was simplified beyond my wildest dreams. I now receive my funds the very next day (instead of waiting 3 days) and I have saved approximately £100 a month (taking unnecessary phone lines and numerous other charges into account)

Thanks for looking after me so well and hopefully for a long time to come.

Regards
Shane Wallace.

Excellent fast efficient service provided by EVO particularly Sallyann who is exceptionally good at her job and goes beyond the call of duty

I am so happy I have met Sally Ann and that she suggested switching from SumUp to Evo. Very easy to use, payments next day. Never had an issue.
Sally Ann is absolutely amazing- very professional and knowledgeable. Can’t recommend enough. Thank you so much,
Paulina

I received a new terminal. Unable to speak to customer service as you are required to go through their service bot. I rang them several times and the reply I had was to say thanks how did we do. So not impressed. At the moment I’m losing custom as most people want to pay by card.

lauren sorted my issue out with no fuss -great job thanks

Absolutely horrific service. Won't and don't respond to requests. Don't call back and have left us with money going into the wrong bank account for weeks. Avoid at all costs

I have been impressed with the simplicity and ease with both my card machine and contract with EVO payments. My previous supplier with Payment sense initially seemed good but I was constantly being hit by unwanted hidden charges, and it was difficult as there was more than one company involved. EVO payments are great to deal with, very cheap rates, supply a great card machine, and don't trick you into unwanted charges. I haven't had one problem being with them the last 2 years or so and will continue with them. Whole heartedly recommend them

Support agent was thorough, helpful and even did a callback to make sure my problem had been resolved.

Wonderful Service been on contract from 2019 just renewed again for the third time all drivers got hand held machines very professional all customer can have recipe..... Only fools give their card details to a drivers mobile phone.... Thanks Dawn from EVO
T J Taxis & Minibus Bridgend South Wales

Everytime I want to speak to Evo Payments I always get a response very quickly, unlike many banks and institutions get put on hold na not here and the advice is clear and precise
I don't give reviews unless they are deserved

Very fast and no waiting

HE WAS VERY HELPFUL AND CALM AND VERY PATIENT

My telephone operator was on top form everything I asked from him was done very efficiently
I received my emails promptly very happy Customer

Great friendly customer service. Clearly explained my issues and resolved them!!