Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Arrived about 9ish ,was seen quickly, nice staff,free tea or coffer was lovely didn't have time to finish when car was done ,fab experience ty x
L'azienda ha risposto
Great Staff, Comfortable waiting area, very nice coffee. Finished ahead of schedule and I was fully informed all the way. Waited in the dealership and was well looked after.
L'azienda ha risposto
Customers should expect a reasonable level of service and the service centre should be ready to carry out the work at the agreed time of the appointment. Not having the parts on site at the required t... Leggi di più
L'azienda ha risposto
Overall and with holding the extended guarantee, I serviced and MOT'd the vehicle through them. They are great with contact, very polite especially the lady in charge of my booking throughout. The wor... Leggi di più
L'azienda ha risposto
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Scritti dall'azienda
Every Day Low Prices
Unit 3, Gelderd Road, LS12 6EG, Leeds, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Took my car in to get some new tyres & tracking done, rang before to remind me of my appointment, drop off smooth phone call to let me know it was ready for pick up, lovely friendly staff! On top of that my car was spotlessly clean!

Risposta di Evans Halshaw - Vauxhall Leeds
Had my viva MOT done yesterday and they even cleaned it. Very happy with the service and all the staff are very friendly and helpful.

Risposta di Evans Halshaw - Vauxhall Leeds
We had a great sales experience with Hamza. He was a friendly chap who didn’t put pressure on to upsell us but did go through all options clearly and carefully so we could make a really informed choice. I felt Hamza was clear throughout all stages of the process, accessible over phone and email, and had the car ready to collect on time and in the condition promised. We have only owned the car for a few days but all seems good at present.

Risposta di Evans Halshaw - Vauxhall Leeds
From walking straight in to collecting my new car I have had nothing but 100% service! Treated with care and could not fault the service. Thank you Hamza!

Risposta di Evans Halshaw - Vauxhall Leeds
Had my car in for repair ,even though it was a problem obtaining the parts the service lady called Julie was brilliant in sorting out a replacement car for me.

Risposta di Evans Halshaw - Vauxhall Leeds
No one there to direct you when you come into the building, sales team awkwardly staring until one of them decides to ask why you're there.
When going on a booked test drive, the staff member flirted with me, when stopped at a traffic light made me give him my Snapchat details. Was asking the way back to the shop, he ignored me and continued. Couldn't answer any questions regarding the car.
The salesman I've been dealing with has lied to me regarding ordering number plates and the delivery date.
I called 8 times to try and follow up on this and apparently not a single message got back to himself.
Not happy with the car as does not have the spec identified in the online listing and I have had no contact with the dealership since buying the car

Risposta di Evans Halshaw - Vauxhall Leeds
Service department very unreliable and untrustworthy will never buy car again from Evan halshaw warranty isn't worth the paper it's written on.

Risposta di Evans Halshaw - Vauxhall Leeds
Our recent experience when purchasing our second hand Vauxhall Astra was a very positive one. Hamza, the sales rep was very knowledgeable and transparent and I was able to purchase with full confidence in both the history and quality of the vehicle and also the competitiveness of the price. I can highly recommend Evans Halshaw Leeds and the customer service provided by Hamza.

Risposta di Evans Halshaw - Vauxhall Leeds
Just wanted to say many thanks to Hamza who guided and helped me through purchasing my used car this week. I had lots of questions and nothing was too much trouble for him. Everything was explained clearly to me. I took the car home on a test drive to ensure it fitted in my garage easily, not a problem to do.
I picked up my car yesterday and am very pleased with my purchase.

Risposta di Evans Halshaw - Vauxhall Leeds
Had my car MOT done a few days ago. Arranging the appointment was easy, arranging a courtesy car was a breeze, even down to asking my preference in the courtesy car. On the day I dropped my car off and collected the courtesy car all in 20 minutes and my own car was ready for the time I had asked and had been cleaned! The customer service staff were so friendly, helpful and very professional. Great service overall :)

Risposta di Evans Halshaw - Vauxhall Leeds
The whole process of getting the car and dealing with the garage itself was fine it was a couple days later which was the issue. Within 2 days I noticed the car struggling to get into gear and the revs hitting 4k+ when accelerating to overtake/pull out at junctions, the brakes have started to squeel and multiple lights have appeared on the dash. They have got the car in for a full appraisal however this has now cost me time off work and a £30 Uber trip home whilst I leave my car in the closest garage for the day.

Risposta di Evans Halshaw - Vauxhall Leeds
Today, I drove away in my brand new 208, and after three days of searching for the right car, I can confidently say that Evenshaws Leeds had the best deals. I found a car I absolutely love! A special thank you to Mike and the management team, they were amazing in helping me find the perfect car and deal. I drove away feeling genuinely happy, and I’ll definitely be going back when it’s time for a new one! I would highly recommend a visit to anyone looking for a new car 🙂

Risposta di Evans Halshaw - Vauxhall Leeds
It should be zero, EH don't deserve a star. This company looks like a fraudulent one, AVOID at all cost. Made a reserve deposit online and couldn't go ahead with viewing the car as I got a better deal/car. Its now been 4 weeks to get my money refunded. Calls, emails and no positive outcome. Their customer service is absolutely horrendous. Different people lying through their nose, all for £99. Just avoid this shambolic dealer for your sanity.

Risposta di Evans Halshaw - Vauxhall Leeds
I bought a used car here, and it was a bad experience. The car took much longer to arrive than promised. It was very hard to get anyone to answer the phone, and when they did, some staff were rude and impatient.
The finance person even got my name wrong, which delayed everything even more. They sold me a 2-year “premium guarantee” with 2 years of breakdown cover, but it was useless. I had a breakdown on a Saturday and called the number they gave (08000720262), but it was closed — they only work Monday to Friday. I even called the Leeds office, but they just tried the same number and told me they didn’t know what to do. I ended up getting RAC instead.
Also, if something goes wrong with the car, you have to pay over £100 just to check the problem — and it’s not clear if the guarantee will cover it. I don’t trust them anymore.
Avoid this place. Not worth the trouble.

Risposta di Evans Halshaw - Vauxhall Leeds
Bought my car from here two years ago, had no issues, had my service and mot done with them recently and I can’t fault the service from the team! Quick and effective turn around and great communication. We have had Sarah W look after us for the last two years, she’s very friendly and helpful!

Risposta di Evans Halshaw - Vauxhall Leeds
Really helpful members of staff.
Excellent at keeping me informed.

Risposta di Evans Halshaw - Vauxhall Leeds
From dropping the mobility car off for the service it was an easy process, 2 hours and it was all done, washed and vacuumed, free coffee machines and plenty of seating available which was great as we had to wait on site
Staff were very friendly, would recommend anyone take their vehicles there 😊

Risposta di Evans Halshaw - Vauxhall Leeds
Only 1 as 0 stars is not an option. Absolutely discusting shady customer service/ business practices. State we will have the car out for you when you get fown in 90 minutes. Then get there sold it in the meantime.... then more lies.. I will never consider using EH again unless I find a trustworthy branch.

Risposta di Evans Halshaw - Vauxhall Leeds
I bought a new car this week,The sales team looked after everything for me it made the process easier for me.A great team at Evans Halshaw Leeds .
Thanks again Mark Laycock

Risposta di Evans Halshaw - Vauxhall Leeds
Car booked in for service and MOT, received email and courtesy call day before to make sure no problems , on day reception staff were friendly and efficient, received phone call when it was done, and even received on my phone a video by the mechanic of the inspection under the car.

Risposta di Evans Halshaw - Vauxhall Leeds
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.