The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!
L'azienda ha risposto
A much better experience than last time. Dealt with Finlay Hill & Rhys in the service department. Both very responsive in customer service. Some process improvements post sale - such as what to... Leggi di più
L'azienda ha risposto
Great service as always, Under promise and always over deliver, Thank you to all the service team at Cardiff - WELL DONE
L'azienda ha risposto
Five stars for Rhys Ebdon in Sales, Jordon and Michael in the Service department. If we bought a nearly new car again, we would specify full service as part of the pre-purchase checks. After driving... Leggi di più
L'azienda ha risposto
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Scritti dall'azienda
Every Day Low Prices
Nash House, Sloper Road, CF11 8SE, Cardiff, Wales, Regno Unito
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The staff make this company great! They are always very helpful, polite and give good advice. They have extensive knowledge about your vehicle which is really encouraging. Thank you Vauxhall!

Risposta di Evans Halshaw - Vauxhall Cardiff
The building was very clean. Staff were very helpful to other customers as well as myself and very knowledgeable

Risposta di Evans Halshaw - Vauxhall Cardiff
Stars didn’t work the first time but I’ve written a revue

Risposta di Evans Halshaw - Vauxhall Cardiff
Great service as always, Under promise and always over deliver,
Thank you to all the service team at Cardiff - WELL DONE

Risposta di Evans Halshaw - Vauxhall Cardiff
Exceptional service as usual especially from the service advisor Mr Rhys Heathfield

Risposta di Evans Halshaw - Vauxhall Cardiff
Very long term customer at the Cardiff branch.
As per previous visits, staff friendly, courteous and very helpful.

Risposta di Evans Halshaw - Vauxhall Cardiff

Risposta di Evans Halshaw - Vauxhall Cardiff

Risposta di Evans Halshaw - Vauxhall Cardiff
Great garage and dealership,friendly and helpful staff! 1000% recommend!

Risposta di Evans Halshaw - Vauxhall Cardiff

Risposta di Evans Halshaw - Vauxhall Cardiff
The staff are polite and very helpful. The waiting area was clean and good, and the coffee was very good as well.

Risposta di Evans Halshaw - Vauxhall Cardiff
Always very pleased with the service I get, friendly and efficient staff

Risposta di Evans Halshaw - Vauxhall Cardiff
Informed quickly re diagnostics
Repair carried out quickly
Overall good experience

Risposta di Evans Halshaw - Vauxhall Cardiff

Risposta di Evans Halshaw - Vauxhall Cardiff
Had car booked in for its first mot the gentleman who booked it in was professional polite helpful. He was very friendly offered a courtesy car. Didn’t need it for long as car flew mot. Excellent service

Risposta di Evans Halshaw - Vauxhall Cardiff

Risposta di Evans Halshaw - Vauxhall Cardiff

Risposta di Evans Halshaw - Vauxhall Cardiff
I purchased a car from Finlay Hill. He is a nice young man and very knowledgeable about cars.

Risposta di Evans Halshaw - Vauxhall Cardiff
Initially in person discussions about delivery of a car from the Vauxhall Walsall were promising with delivery of the car set to be up to 5 days after purchase (due to bank holiday). A great deal was made and we left happy.
Cue to 3 weeks later and I still didn't have the car in my possession after needing a quick turn around sale. The car arrived at the Cardiff store dented, scratched and chipped; not a good look. When told this was the case, I was ensured an investigation was to occur into the circumstances that lead to this, management would contact me and my car would take priority to be restored and in my possession that week.
After not hearing from management or Evans Halshaw Cardiff all that week, I emailed to ask for updates. In the email it was noted the car cosmetics would be done by Friday for a pick up early the following week (this was now from 3rd may - 18th may). I placed a complaint in regarding this service as I was receiving little update unless chasing and no further idea of when i could pick up my car. As a result, management contacted me via email 5 minutes later.
The email from management simply looked like a copy and paste from discussions with another employee and supported me no further in what to do next. Fastforward to this Monday 18th when i asked for clarity on where my car was, why management wasnt speaking with me and how the car had been left in this state and i'd been informed no work had been done on the car, they were still unaware how it arrived in this state and if i wanted compensation to speak to head office.
Since then, I contacted Motor Trust Blackburn for a similar car, and they hand delivered it Wednesday, this process took place from 6pm Monday - 5pm Wednesday and I've had nothing but great communication and trust with them.
To say i'm disappointed would be an understatement. For anyone looking to buy a car, i'd run the other way and don't look at getting the Vauxhall Crossland X (LR70 SUF) in orange because they probably won't tell you what state it turned up in to begin with.

Risposta di Evans Halshaw - Vauxhall Cardiff
I purchased a used car and the customer service I received from Rhys Ebdon was outstanding, I came over from Bristol & nothing was to much trouble his patience taking time to go through the car showing me how to connect with it, plus sorting the paperwork, a credit to the company.
I would recommend them if your looking to buy a car

Risposta di Evans Halshaw - Vauxhall Cardiff
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