Bought a used car with ~60k miles. Turbo failed after 3000 miles of ownership. Delearship refused to repair or refund despite 2 independant inspections proving the fault was present at POS. EH provide... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Bought a used car with ~60k miles. Turbo failed after 3000 miles of ownership. Delearship refused to repair or refund despite 2 independant inspections proving the fault was present at POS. EH provide... Leggi di più
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Great service from start to finish from Ihsan . He helped me with purchasing my new car, talked me through everything I needed to know and discussed all options available to me. A pleasant experience... Leggi di più
L'azienda ha risposto
Mr. Ihsan and Mr. Miguele were super helpful right from the very beginning. They guided me through all the documentation and paperwork step-by-step, making everything clear and easy to understand. Th... Leggi di più
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Part exchanged my car here today and must say the service was second to none. A huge shoutout to Nick who made the sale hassle free and gave us all the time in the world to make sure we were happy.... Leggi di più
L'azienda ha risposto
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Scritti dall'azienda
Every Day Low Prices
Aylestone Road, LE27QN, Leicester, England, Regno Unito
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Risposta di Evans Halshaw - Hyundai Leicester

Risposta di Evans Halshaw - Hyundai Leicester
Having to wait two months for my car to be booked in for repair was too long. Poor internal communication regarding the pick up and collection arrangements of my car. It was also returned unwashed.

Risposta di Evans Halshaw - Hyundai Leicester

Risposta di Evans Halshaw - Hyundai Leicester
A big thank you to Tariq who was helpful throughout the buying process as were everyone I met there. Tariq was patient and explained everything and answered all my questions. Thanks again.

Risposta di Evans Halshaw - Hyundai Leicester
Didn't have to wait too long for an appointment for a vehicle recall
Work carried out promptly

Risposta di Evans Halshaw - Hyundai Leicester
Everything straight forward, very pleasant staff and a good product

Risposta di Evans Halshaw - Hyundai Leicester
Very helpful kept me informed anything that needed doing to the car Very satisfactory

Risposta di Evans Halshaw - Hyundai Leicester
Ihsan Calgar from the Leicester branch looked after us from start to finish, explained the process fully and ensured our car was ready for us and in tip top condition! Thank you Ihsan, it was a pleasure doing business with you.

Risposta di Evans Halshaw - Hyundai Leicester
Very helpful team and easy booking process, great communication both before my appointment and on the day

Risposta di Evans Halshaw - Hyundai Leicester
The check in service was so quick and easy and communicated throughout the day about the work what needed doing on my car on collection staff member managed to answer all my questions with no problems.

Risposta di Evans Halshaw - Hyundai Leicester
I booked for my windscreen wipers to be changed and a new key case to be fitted through the website, neither of which were completed.

Risposta di Evans Halshaw - Hyundai Leicester

Risposta di Evans Halshaw - Hyundai Leicester

Risposta di Evans Halshaw - Hyundai Leicester
I am extremely disappointed with the service I received recently. I arrived at 9:00 am for a pre-booked service and MOT, having explained beforehand that I am a full-time caregiver for my wife and needed to wait with the vehicle.
Despite my request for the car to be prioritized, it wasn't even taken into the garage until 12:45 pm. I ended up sitting in the showroom for over eight hours, finally leaving at 5:30 pm. I approached the desk several times, but the process was never expedited.
If the garage was too busy to finish by midday, I should have been offered a different date or a courtesy car. Expecting a Motability customer to wait all day without support is unacceptable. I hope this dealership starts showing more respect for the time and responsibilities of their mobility customers by offering pick-up services or better scheduling. As a mobility customer and caregiver, the dealership have no process to help and provide a preference to disabled or a caregiver.

Risposta di Evans Halshaw - Hyundai Leicester
Unprofessional management
Unprofessional and misleading. My Hyundai Ioniq had a broken dipstick. Evans Halshaw quoted £492.02. to strip the sump – claiming major engine work. The mechanic privately admitted the only problem was the dipstick itself. No professional honesty or fair dealing. I fixed it myself easily and cheaply.

Risposta di Evans Halshaw - Hyundai Leicester

Risposta di Evans Halshaw - Hyundai Leicester
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