Evans Halshaw - FordStore Bedford Recensioni 

527
TrustScore 4 su 5

4,1

FordStore, Pioneer Park, 200 Ampthill Road, MK42 9BW Bedford, GB


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Valutata 5 stelle su 5

I would like to say a huge thank you to Eddie at Evans Halshaw for all his help and support. From the moment I contacted him about purchasing my Mini Countryman, he was incredibly helpful and pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to say a huge thank you to Morgan, we purchased a used ford kuga on the 20th of August. Morgan was very professional and her knowledge was great. She made the transition very easy and no... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brandon was a very honest and genuine sales rep who helped me navigate to the exact requirements of the car I would take , his an asset for Evans and you would be well served to take an appointmen... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Impossible to park. Took 10 minutes to drive through overflow carpark due to being blocked several times. Eventually parked in one space I could find only to be told to move it and not to worry about... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informazioni di contatto

  • FordStore, Pioneer Park, 200 Ampthill Road, MK42 9BW, Bedford, Regno Unito

  • 01234 328522

4,1

Molto buono

TrustScore 4 su 5

527 recensioni

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4,1

Tutte le recensioni

(527)

5431 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service provided by Jacob

Excellent service provided by Jacob. Thank you.

23 agosto 2024
Non scritta su invito
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Risposta di Evans Halshaw - FordStore Bedford

Hi Robert,

Thank you for your positive review.

Jacob and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Good sales team

Good sales team, very informative and not pushy at all. Kept us in the loop all the way through the sale and handover was good too. Explained everything and were very patient. Definitely recommend Evans Halshaw Bedford

21 agosto 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Vic,

Thank you for your kind review.

We are delighted to hear you had a positive experience and appreciate your recommendation.

We are proud of our commitment to providing excellent customer service.

Evans Halshaw Customer Service

Valutata 5 stelle su 5

Excellent service and assistance

David provided excellent service and assistance throughout the entire process of purchasing my car. Couldn’t have asked for a better experience!

21 agosto 2024
Non scritta su invito
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Risposta di Evans Halshaw - FordStore Bedford

Hi Amy,

We are delighted to hear that you had a positive experience.

We appreciate your kind words about David and will share your feedback with the team.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

I just want to say a very big thank you…

I just want to say a very big thank you to Diana, Jacob and Deon for restoring my trust in the automotive industry. I’ve had some problems and they have done nothing but make me feel comfortable and confident again.

I am not the easiest person to please. I am difficult and they have done nothing but show understanding and met my needs.

I couldn’t recommend them enough. I have bought multiple cars from this showroom and they are yet to let me down.

I will continue to use them for any cars I need in the future.

16 agosto 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Callum,

We are so glad to hear that you had such a positive experience with our team.

Diana, Jacob, and Deon are dedicated to providing excellent customer service and we are happy to know that they were able to meet your needs.

We appreciate your continued business and look forward to serving you in the future.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Jacob Inskip is a fantastic person

Jacob Inskip is a fantastic person. He guided us throughout our process and gave us the best advise possible to suit our needs. He’s an honest man.

13 agosto 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Asif,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Jacob.

We hope to be of service to you again!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent service

9 agosto 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent service from Ekram

I've just purchased a Ford Fiesta Titanium and traded in my old Fiesta
Ekram Alom was the sale representative, I found him very approachable with a friendly professional manner.
He made the experience very easy, taking me through the stages of buying and trading in my car. He had full knowledge of the car I was buying and answered all my questions.
I left the showroom a very happy customer.


4 agosto 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Carol,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Ekram.

We hope to be of service to you again!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent Customer Service

Excellent customer service making my business feel important and valued.
From the moment I entered the showroom and placed my order to the day of collecting my new Ford Puma, I was kept informed and treated to the level of customer care that made the whole experince very pleasant and enjoyable.

30 luglio 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Mark,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with us.

We strive to provide excellent customer service and make our customers feel valued.

We appreciate your business and look forward to serving you again in the future.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Fantastic service as always from Lauren…

Fantastic service as always from Lauren and the team! Always looking out for the customer and going out of their way to help. Really grateful

30 luglio 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi,

We're thrilled to hear about your positive experience!

We appreciate your kind words about Lauren and the team.

We strive to provide exceptional customer service, and it's wonderful to know we're meeting your expectations.

Evans Halshaw Customer Services

Valutata 3 stelle su 5

Customer Service

It took seven calls over three days for a member of staff to pick up the phone and help me book my vehicle in for a service. I even phoned another section to see if the department had closed down but was just told they are busy but her would get them to call me. No one ever returned my call and I manged to get through on the third day on my seventh attempt. The staff on the day were lovely and helpful but the pre-cutomer service was awful.

23 luglio 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Gary,

We understand your frustration with the difficulty you experienced in reaching our service department.

We strive to provide excellent customer service and are disappointed to hear that your initial experience fell short of your expectations.

We appreciate your feedback and will use it to improve our communication processes.

Evans Halshaw Customer Services

Valutata 5 stelle su 5
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Risposta di Evans Halshaw - FordStore Bedford

Hi Ciaran,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Valutata 1 stelle su 5

Worst customer service

Worst customer service

3 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi louise,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Recently upgraded my car

Recently upgraded my car from what can be best described as a postage stamp with an engine attached to a Ford Fiesta with all the mod cons, which to me is basically the difference between a hang glider and a fighter jet. Jacob was immensely helpful in setting everything up for me - having never bought a car before I was a little uncertain of what I was meant to do. I must also give credit to the Evans Halshaw cat, who seems to have received special training in being adorable and ensuring successful sales. Thank you all for making this an easy process and a positive experience throughout :)

29 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hello Oliver,

We are so pleased to hear that you had a positive experience with us.

We are thrilled that you found Jacob to be helpful and that you enjoyed your experience with our team.

We strive to make the car buying process as easy and enjoyable as possible for our customers.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Evans Halshaw Ford Bedford

Dealing with James made buying a used car straightforward and painless. He was helpful and quickly understood our requirements, sourcing the right car at the right price. He kept us updated on progress and guided us through the purchase stages. We are very happy with the car and would highly recommend James and Evans Halshaw Ford Bedford.

17 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Esther,

Thank you so much for reviewing your recent experience with James at Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Ford Mustang Dream Car

I met Ekrom Alom showed me all about the car. After all the saving, research and phone calls i got to Bedford and Ekrom had the final piece of a puzzle that enabled me to get my dream car
Ekrom Alom *****

13 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Philip,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Ekrom at Ford Bedford.

Have a lovely day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Very friendly

Very friendly, great expert on the cars.

15 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hello,

Thank you very much for leaving a 5* review.

Have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

I recommend Jacob

Jacob was an excellent salesman, very helpful with any questions about the vehicle, very courteous and explained the process from start to finish.
It is a credit to the company
and would recommend it to family and friends when looking for a new car.

8 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Roberto,

Thank you for your feedback.

We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

We will ensure that Jacob receives the recognition they deserve and forward this to the management team for you.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent service

Car had a faulty stop/start battery, the price for supply and fit was reasonable and staff very helpful. Car was fixed and they contacted myself at the time I requested. Brilliant.

4 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hello Chris,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Brought my Kia Stonic from Cerys Green…

Brought my Kia Stonic from Cerys Green and she could not have been more helpful, friendly and honest. Excellent customer service, not pushy with any added extras at all ☺️ A very trustworthy place to buy a car from, I would recommend 100%. Thank you Cerys!

4 giugno 2024
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Risposta di Evans Halshaw - FordStore Bedford

Hi Lindsey,

Thank you for your feedback.

We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

We will ensure that Cerys receives the recognition they deserve and forward this to the management team for you.

Evans Halshaw Customer Services

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