Evans Halshaw - Dacia Durham Recensioni 58

TrustScore 4.5 su 5

4,7

20 Alma Place, Gilesgate Moore, DH1 2HN Durham, GB


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Valutata 5 stelle su 5

I came in looking to swap my car and was helped straight away, Jake was dealing with my car and he was great. He kept me up to date with what was happening and sorted everything out for me. Really a... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Withholding my deposit there policy states 3/5 day refund it’s been 17 days now with no deposit because I got a better deal elsewhere they think it’s ok to hold my money this is theft

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant experience from start to finish. I've purchased a Dacia in the past from here so when ee decided to upgrade we new where to go. Josh Wilkinson helped us all the way the was through and was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just bought a nearly new Dacia Duster from Evans Halshaw, Durham and must compliment them on the excellent service I received from their professional and friendly staff. Went to see the car I bought o... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Scritti dall'azienda

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informazioni di contatto

  • 20 Alma Place, Gilesgate Moore, DH1 2HN, Durham, Regno Unito

  • 0191 332 4600

4,7

Eccellente

TrustScore 4.5 su 5

58 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

I came in looking to swap my car and…

I came in looking to swap my car and was helped straight away, Jake was dealing with my car and he was great. He
kept me up to date with what was happening and sorted everything out for me. Really appreciated.
Would definitely recommend this place.

17 ottobre 2025
Non scritta su invito
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Risposta di Evans Halshaw - Dacia Durham

Hi Abigail,

We appreciate you sharing your feedback.

We're happy to hear that you were helped quickly and that the process was smooth.

It's great to know you appreciated the service received by Jake and would recommend us!

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Well done to Lewis and the team at Evans Halshaw Durham!

On Saturday 13th September, we drove from South Shields to Evans Halshaw Durham after seeing a reasonably priced Dacia on Autotrader. We hadn’t made an appointment as we were just starting to look around, but we were guided to Lewis Anderson, Sales Executive, who provided all the relevant information and accompanied us on a test drive. It was clear that Lewis was extremely knowledgeable and fully aware of the information we required.

We decided to buy the Dacia, along with the 2-year warranty, and we are planning to opt for the 2-year service and MOT bundle.

What I particularly liked about Lewis Anderson:
a) Great communication via email and phone, always prompt and clear
b) Extremely knowledgeable, explaining everything clearly without a high-pressure sales pitch
c) Personalized approach, tailoring advice, and recommendations to our specific needs
d) Honest and trustworthy, giving clear answers and not pushing unnecessary extras

On Monday 15th September, we were met by Lewis to finalise everything prior to collecting the car.

It was fantastic to have such a smooth and positive experience at Evans Halshaw Durham. Buying a car has rarely been this enjoyable in the past.

Well done to Lewis and the team at Evans Halshaw Durham!

N & D Bowman.

13 settembre 2025
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Risposta di Evans Halshaw - Dacia Durham

Hello Norman,

We're happy to hear that you had such a smooth and positive experience.

It's great to know that the information provided was helpful and that you felt valued.

We appreciate your recognition of the team's dedication to clear communication and a personalized approach. Thank you for your positive feedback!

All the best,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

We bought our 4 car from Evan halshaw

We bought our 4 car from Evan halshaw, great service and Jake was fantastic at Durham branch.

25 luglio 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi Angela,

It's great to hear that you received fantastic service from Jake and that you are happy with your car.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Dacia Durham Experience

Had test drive of the new Dacia Bigster at Evans Halshaw, Durham after being referred there from the Dacia website. I was contacted by a member of the team within a 30 minutes of the submission and an appointment made with Lewis Anderson, Sales Executive from branch for a test drive a few days later. Lewis made contact with me the day before the vets drive and fully explained the process.
On arrival on the day I was met by Lewis and was given a full overview of the car as well as other models and options that might suit my needs. I was accompanied by Lewis on the test drive and it was clear that he was extremely knowledgable and fully aware of the options available in the various Dacia models that I was considering.
Following the test drive I received a follow up call from Lewis later in the week who provided me up to date models that were available. I'm in no doubt that once I decide on which model to go for I will be back in touch with Lewis at the Durham Branch as I found him to be both approachable and professional throughout and a credit to the company.

10 luglio 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi,

Thank you for this wonderful review. Knowing you feel this way about your experience makes us all very proud.

Lewis really enjoyed looking after you and we so pleased you were happy with the service you received, throughout your purchase.

We hope you are enjoying every moment in your new vehicle, and we hope we have the pleasure of looking after you for many years to come!

Thank you,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Highly recommended

Absolutely brilliant experience from start to finish. This is my second new car from this branch, and I highly recommend them. Lewis in Sales was fantastic!

4 luglio 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi Debra,

We're happy you had such a brilliant experience and appreciate your recommendation.

It's great to know Lewis provided fantastic service for your second new car purchase.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Buying my new Renault 5

I bought my new electric Renault 5 from Lewis Anderson. From the minute my husband and I met Lewis he was so helpful and professional that I even bought the car without seeing it !! Lewis kept us informed throughout the process of ordering and collecting the car. He was always available to answer any questions and very patient with my bad technology skills. I would recommend Lewis to anyone who wants to buy a new car. Thank you from a very happy customer.

28 aprile 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi Catherine,

We are thrilled to hear about your positive experience with Lewis. It sounds like he went above and beyond to ensure you felt comfortable and confident throughout the entire process.

We value your recommendation and hope you enjoy your new electric Renault 5.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Marc Milley

I attended Evan halshaw at Durham with my mam, we met a lovely man called Marc, he talked to us and showed us round the vehicle we were looking at, when we decided to buy the car, he took us through everything, when we picked the car up he was very good, he offered us a drink soon as we sat at his desk, he was polite and he wasn’t pushing us in to making a decision or trying to get us to buy the car we made the decision ourselves, I would definitely recommend anyone to go and speak to Marc if you looking for help or interest in buying a car. He made everything so stress free. Thank you Marc.

16 aprile 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi Laura,

It's wonderful to know that you and your mother had such a pleasant interaction with Marc.

We strive to create a welcoming and stress-free environment for our customers, and it's heartwarming to hear that he was able to make your car buying journey so smooth.

We appreciate you taking the time to share your feedback and we will certainly pass your kind words along to him.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Good experience

Very good; everything well explained. Very friendly

29 marzo 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi Janet,

We appreciate your kind words!

We strive to provide clear explanations and a friendly experience.
Evans Halshaw Customer Services

Valutata 1 stelle su 5

Withholding my deposit there policy…

Withholding my deposit there policy states 3/5 day refund it’s been 17 days now with no deposit because I got a better deal elsewhere they think it’s ok to hold my money this is theft

13 gennaio 2025
Non scritta su invito
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Risposta di Evans Halshaw - Dacia Durham

Hi Stephen,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service and would really like to assist with your outstanding issues.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Josh my mobility specialist was great…

Josh my mobility specialist was great from start to finish, picked car up with no problem, even got chocolates. Nice touch

8 gennaio 2025
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Risposta di Evans Halshaw - Dacia Durham

Hi Fiona,

It sounds like Josh went above and beyond to ensure a smooth and enjoyable process for you.

We appreciate you taking the time to share your feedback; it means a lot to us.
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Excellent customer care

After visiting other car dealers with a view to buying a specific car and the same specification I had viewed online I had little success. Others tried to help, albeit sometimes miss the point and show you different alternatives not factor in the importance of the customer request. However, at Evans halshaw Josh's customer care and understanding was extremely helpful.

13 agosto 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi Sharon,

We appreciate you taking the time to share your experience.

We're glad you found our team helpful and that they were able to understand your needs.

We strive to provide exceptional customer service and are committed to making sure our customers have a positive experience.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

No hesitation in recommending

Brilliant experience from start to finish. I've purchased a Dacia in the past from here so when ee decided to upgrade we new where to go. Josh Wilkinson helped us all the way the was through and was really helpful in finding an affordable bigger family car.

Highly recommend and many thanks to Josh for all his help.

13 agosto 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi Laura,

We are delighted to hear about your positive experience.

It's wonderful that you chose to return to us for your car purchase.

We appreciate your kind words about Josh and his dedication to helping you find the perfect family car.

Evans Halshaw Customer Services

Valutata 5 stelle su 5

Car buying made a pleasurable experience! …

Just bought a nearly new Dacia Duster from Evans Halshaw, Durham and must compliment them on the excellent service I received from their professional and friendly staff. Went to see the car I bought on one day, had a test drive, did the deal and drove away the following day. All the paperwork was expedited electronically and suffice to say I am well pleased with the vehicle I bought. Special mention must go to Jake Mason who sold me the car for going the extra mile to make sure I was happy with the deal.

30 aprile 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi,

Thank you so much for your lovely review.

We love to hear when our team members go the extra mile!

I will ensure your feedback is passed onto Jake and the leadership team so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Great service from Evans Halshaw Durham

Great service from Evans Halshaw Durham Jake Mason Dacia dealership

12 aprile 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi Moira,

Thank you for the positive review!

I will be sure to share it with Jake at the Dacia dealership in Durham.

Take care!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Selling my car

Received really good price for my little Kia, Gina made the whole process so easy for me and was so friendly and professional.

14 marzo 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi Julie,

Thank you very much for leaving a 5* review.

Gina will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Recommending Durham Renault & Dacia - couldn't be more helpful

Durham Renault & Dacia. Amanda Hewitson
(Sales Executive) was terrifically helpful and enabled me to start the process of buying a brand new Blue Renault Clio really quickly. The team accommodated my need to buy quickly and without fuss. I was even able to do all the paperwork from the comfort of my own home, via a video link. I'd recommend this branch of Evans Halshaw in the North East.

9 marzo 2024
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Risposta di Evans Halshaw - Dacia Durham

Hello Rebecca,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Amanda.

We hope to be of service to you again!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Renault Service

Had my car serviced under the Renault service plan. Prompt turnaround, detailed video of upcoming work the car will require within 6 months and a valet. Great service, thank you Evans Halshaw Durham.

13 marzo 2024
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Risposta di Evans Halshaw - Dacia Durham

Hello Hannah,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Very professional and polite Josh who…

Very professional and polite Josh who sorted is out was great

10 marzo 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi Gordon,

Josh will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Valutata 5 stelle su 5

Fantastic experience with Jake today

Fantastic experience with Jake today. Very knowledgeable and helpful.

8 febbraio 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi Colin,

Thanks so much for the review!

Jake and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Valutata 5 stelle su 5

One happy customer

Dealt with quick and efficiently on purchase of car and part exchange of old one
Would definitely recommend
Jake Mason very helpful and informative

12 gennaio 2024
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Risposta di Evans Halshaw - Dacia Durham

Hi,

Thank you for your positive review.

Jake and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

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