estarli Recensioni 

781
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We recently purchased two estarli 20.7s and the whole experience was excellent from start to finish. We weren't sure which model we wanted to buy, so were able to arrange a test ride on both the 20.7... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Beautiful bikes and great product. Customer service could be better, as whilst there were delays on our product being shipped we only received one communication and had to chase. Videos are all out of... Leggi di più

Valutata 4 stelle su 5

Great product! We bought ours at a show, taking the bike home with us with a promise that the Charger and tool kit would be despatched as soon as the team got back to base, along with an extras pack o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We needed a new part for an e-bike we had recently purchased from Estarli as the part had accidentally been lost by us. Estarli quickly replaced the part and we were back on the road again tout suite!... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Servizio di noleggio biciclette
  3. Negozio di accessori per biciclette
  4. Negozio di articoli sportivi

Scritti dall'azienda

The British e-bike movement. Founded by the Francis brothers in 2020, Estarli designs and builds e-bikes in the Chilterns. A self-confessed industry anomaly, Estarli deploys a lean engineering model by continually iterating their models. Estarli has a wide range of e-bikes including folders, hybrids and e-cargo. With quality assembly and empathetic customer service at its core, Estarli exists to help more people ride more. Let’s take charge.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

781 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(781)

221 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

For small wheels found cycling easy and…

For small wheels found cycling easy and running with 1 or 2 on the motor was a breeze only having to venture to 3/4/5 on some very steep gradients which they tackled well. Folds fairly easily although could be a little lighter when handling especially when putting into travel bags and lifting into a vehicle. Paintwork not as durable as it should be on what is a very hands on sort of cycle with folding etc.

17 giugno 2026
Logo di estarli

Risposta di estarli

Hi Mick, thanks for all your feedback. On the weight there is always a compromise but our folder does remain one of the lighter options out there. As one of the stalwarts of the cycling industry once said, 'light, strong, affordable...you can only pick two of these options". We hope we are moving towards offering all three.

Valutata 4 stelle su 5

Great folding e bike from British company keen in follow up support.

Happy with the service from the supplier Cycle King, quick online purchase and collection.
Estarli 'extras' - freebies through the Caravan Club - great and delivered promptly once confusion over my address was sorted. Very happy with my e 20.7 Pro bike and accessories. Estarli was also happy to chase up and send out a missing tool.

16 giugno 2026
Logo di estarli

Risposta di estarli

Hi Folks, hope you get to make the most of your E20.7 pro and accessories over the summer. Thank you for supporting our High Street retail partners.

Valutata 5 stelle su 5

Great customer service

During the build the model was updated, Estarli apologised for the delay and also provided some extra accessories.
Great customer service!

11 giugno 2026
Logo di estarli

Risposta di estarli

Hi Mark, glad to hear you are happy with the bike and the extras. Here's to many miles of fun riding on your new Estarli.

Valutata 5 stelle su 5

Great service arrived well packed

Great service arrived well packed and not much to do. It’s a great ride really pleased with the E28

10 giugno 2026
Logo di estarli

Risposta di estarli

Thanks for the review Susie, hope you enjoy many miles riding in the sunshine.

Valutata 5 stelle su 5

Great product

Great product. High level of customisations and options available. The team was very helpful and worked to resolve the small issues we had with deliveries.
Very satisfied with my bike.

12 giugno 2026
Logo di estarli

Risposta di estarli

Hi Danny, thanks for the feedback and apologies for any issues with the delivery. Looks like you went for lots of ad ons. Going to be a fun bike to ride.

Valutata 5 stelle su 5

Great experience with the company and…

Great experience with the company and bike is excellent, just what I was after.
Originally saw and tested my E28 at a show and based on the discount offered, bought a demo model. This had to be delivered from their Warehouse but it only took a couple of weeks and updates were provided. Bike arrived well packed and with no obvious marks or scuffs considering it wasn’t a brand new product. Haven’t tested battery length usage yet but very satisfied so far.

10 giugno 2026
Non scritta su invito
Logo di estarli

Risposta di estarli

Thanks for the great feedback and delighted to hear you were able to benefit from our demo offer. Hope you enjoy many miles onboard your new Estarli E28.

Valutata 4 stelle su 5

A lovely bike and smart panniers but…

A lovely bike and smart panniers but the fit is quite tight and the Velcro band to attach the pannier to the frame is detachable, and it quickly detached!
Also, the electric console goes to sleep quickly after a couple of days without use and I need to give it a charge to wake it up, not always convenient.

10 giugno 2026
Logo di estarli

Risposta di estarli

Hi Lynn, thank you for your feedback. We've dropped you an email to discuss further. With regards to the console switching off, this is potentially our battery control system kicking where the battery level is low and the bike is not being used. It protects the battery. A good thing.

Valutata 5 stelle su 5

Dummy Battery

Spoke to your staff at Van life in Shrewsbury where we bought bikes last year. The dummy batteries fit perfectly protecting the whole battery compartment. Delivered very quickly thank you.

9 giugno 2026
Logo di estarli

Risposta di estarli

Hi David - glad you like the dummy batteries. The are perfect should you want to ride the bike without electrical assistance or want a solution for lifting the bike onto a bike rack, where weight reduction and protection from the elements are a consideration. Happy Riding

Valutata 5 stelle su 5

Seat-post clamp - unable to remove key

My key was stuck in the seat-post folding clamp. Contacted Estarli who gave me a temporary work around while waiting for delivery of a new one (at no charge). Excellent service and no quibble about sending a replacement.

4 giugno 2026
Logo di estarli

Risposta di estarli

Hi Jeff, glad we could be off assistance in this matter. Hope our resolution got you back on your bike promptly.

Valutata 5 stelle su 5

Bought two 28.9s from Estarli after…

Bought two 28.9s from Estarli after test-riding them at Berkhamsted. Paid extra to swap out the 36/38? chainring for a 44 tooth one + new chain to reduce any danger of spinning out. Had some glitches with delivery (FedEx) and the bikes not correctly spec'd at first, but Estarli staff were super friendly, easily contactable and sorted everything out. The bikes are very well put together, they look great and ride really well. I'm getting around 50 miles to a charge so far in hilly Kent if I keep to level 1/2 and ride with power off where I can (light weight of the bikes makes this easy on the flat). It's great to buy British and I'm sure Estarli are going to do well.

2 giugno 2026
Logo di estarli

Risposta di estarli

Thanks for the feedback Chris - glad to hear you are now enjoying your bikes. Heres to many miles aboard your new Estarli E28.9 bikes. Happy Riding

Valutata 5 stelle su 5

Great products

Great products, great customer service, company ideology works really well in todays modern living 👏👏👍

2 giugno 2026
Logo di estarli

Risposta di estarli

Great review. Thank you Tony. You now have a great product for transporting your Estarli bike safely and securely.

Valutata 5 stelle su 5

Lost part quickly repaced

We needed a new part for an e-bike we had recently purchased from Estarli as the part had accidentally been lost by us. Estarli quickly replaced the part and we were back on the road again tout suite! The only thing we would have found even more helpful would have been a short video tutorial on how to fix the part onto the bike. Estarli provide an amazing tool kit when you purchase a bike so a few more 'how to' tutorials would be extremely helpful to ensure owners keep their bike(s) well maintained and know how to fix certain problems.

2 giugno 2026
Logo di estarli

Risposta di estarli

Hi Fiona, glad we were able to assist and thank you for the feedback. We are trying to keep up to sped with tutorials. Keep an eye out for our Estarli Youtube page or website where we will post new updates.

Valutata 5 stelle su 5

Great bike

The team at estarli supported us very efficiently with the whole process. They were responsive and helpful and made sure the bike was finally delivered safely to the house.

2 giugno 2026
Logo di estarli

Risposta di estarli

Hi Pauline, thank you for the review. We are really sorry the delivery of the bike was delayed by Fed Ex but are of course glad the bike is now with you. We are continually reviewing our supply chain partners to mitigate delivery issues. Happy Riding

Valutata 5 stelle su 5

Fast next day delivery

Fast next day delivery. Good quality, well packed bike

20 maggio 2026
Logo di estarli

Risposta di estarli

Hi Erdes, thanks for the feedback. Looks like you've opted for all the practical and comfortable extras that will ensure big rides on your new E20x are are going to be very enjoyable.

Valutata 5 stelle su 5

Great bikes, service and British made too

After a shaky start with delivery dates - dealt with very professionally by Ben and Louis, we picked up our shiny new E20.x bikes last week.

The bikes are great, well built and with quality components and it was nice to be able to buy from a UK based manufacturer rather than an overseas one with a Uk badged website.

Looking forward to many adventures on our bikes as we take them out and about in our camper van.

22 maggio 2026
Logo di estarli

Risposta di estarli

Hi Clive, great to see you both in person last week. Great looking camper van and the folding E20.x bikes were the perfect fit. Here's to many adventures and many miles on your new bikes.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più