EssenceCar Rental Recensioni 

61
•
TrustScore 2.5 su 5

2,6

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Valutata 2 stelle su 5

Ich habe über Discovery Deutschland gebucht. Der Anbieter ist Essence, das Fahrzeug habe ich von Everyday HDY bekommen. Hat alles super funktioniert das Fahrzeug war auch gut, aber mit der 500€ Kauti... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I rented a car from Izmir airport. To be fair it was a good service, car and represented good value for money. The issue I had was it was not clear to me that I needed to go to the Everyday car ren... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great car rental company, would definitely use again. Polite and very friendly guys, customer service was wonderful. The actual pick up and drop off process was easy, straightforward and hassle free.... Leggi di più

Valutata 1 stelle su 5

Vorsicht bei EssenceCar und Opodo – meine Erfahrung war katastrophal! Am 04.07.2026 hatte ich über Opodo einen Mietwagen bei EssenceCar am Flughafen Istanbul Sabiha Gökçen gebucht. Die Bu... Leggi di più

Dettagli dell'azienda

  1. Veicoli e trasporti

Scritti dall'azienda

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Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

61 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

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(61)

36 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Det værste biludlejning firma jeg har brugt

De var ekstrem hurtige ril at hæve penge på min konto, men da jeg kom til Ankara, annullerede de min reservering.
Har ikke fået penge tilbage og alle mine mails bliver mødt med tavshed.

8 settembre 2024
Non scritta su invito
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Risposta di EssenceCar Rental

Mrs Vishnu

Thank you for your feedback.

For rentals a valid credit card is required.

Kind regards
Support

Valutata 2 stelle su 5

Poor car hire dalaman

Actually we arrived on time and made contact with the car rental agent
Waited not too long outside the airport agent picked us up and drove us to the site
He was very professional
Friendly and helpful
For first time experience he offered me the Internet dongle that was very useful and I paid for that quite happily
Away we went to put hotel only 10 minutes drive away.

The car was acceptable but mechanically problematic, it failed to start flat battery
I put 15 litres fuel in over 1000 lira and never used the car

Another agent came and replaced the car much worse than the first original car with fuel level on the red and that was riddled with problems tracking out damages tires dents every where was not presentable

Anyway these fiat eyes are rubbish cars not roadworthy no power no speed totally rubbish cars for family and dangerous
Best go direct to avis or hertz cleaner safer cars with good safe pick up speed when changing lanes going up hill that car struggles and the manual gears are very crunchy
I paid extra 35 euros for accident cover never needed it thanks

27 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Brillant !

Mukemmel servis, yeni bir arac ve kusursuz hizmet, tesekkurler Essence

A new car with excellent service ! No doubt the best ever İ ve booked in Turkey

4 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

From july 11 when i returened the car…

From july 11 when i returened the car in Istanbul Airport the deposit not back for me it's 10000 tl

11 luglio 2023
Non scritta su invito
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Risposta di EssenceCar Rental

Dear customer,
The release date of the deposit is indicated in our system. We recommend that you review our terms and conditions prior to your rental.
Kind Regards
Support

Valutata 1 stelle su 5

This bad company

This bad company, take my two time deposit, is fraud my 8000TL deposit, very bad .anybody will Be careful. Thank you.

7 agosto 2023
Non scritta su invito
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Risposta di EssenceCar Rental

Dear Customer,
The deposit is not charge from credit cards!
it is only pre-authorized (blocked) and automatically released after the rental period.
Kind Regards
Support

Valutata 5 stelle su 5

Great car rental company!

Great car rental company, would definitely use again. Polite and very friendly guys, customer service was wonderful. The actual pick up and drop off process was easy, straightforward and hassle free. What's there not to like. 5 star company!

21 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Bad bad bad we booked a car and paid a…

Bad bad bad we booked a car and paid a down payment once we arrived we waited i start calling the company they told me wait please

I called back later they told me car is accident please cancel !!!!!!!!!!!!

8 luglio 2022
Non scritta su invito
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Risposta di EssenceCar Rental

Dear Customer
All our vehicles are deliver in perfect condition after undergoing thorough inspections.
Kind Regards
Support

Valutata 1 stelle su 5

0 star

I can not give 0 star so I am forced to give 1 star. This "company" is absolutely dishonest, their price is apparent good but you do not have any guarantee to take the car you booked and paid. We had a bad experience with this "company". They are liars, false, dishonest. They damaged our vacation and we lost 2 days to report the problem to the police in Istanbul.
Avoid this false people and their apparent good price

20 agosto 2019
Non scritta su invito
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Risposta di EssenceCar Rental

Dear Customer,
in the event of an accident, our customers are required to obtain a police report and submit it to us. This obligation is clearly stated in our rental terms and conditions.
Kind Regards
Support

Valutata 1 stelle su 5

Worst car rental in Turkey

We booked a car in Istanbul for 15 days. The contract said they would take the car to the airport at 10.00. One hour after we tried to contact them and after 45 minutes calling they said that they did not have the car because the customer that rented it before had not given it back. They even told us that they knew about this problem but forgot to inform us. They told us that they did not know when we were going to recieve a car and they could give our money back. We did not accept as we had rented this one months ago with a very good price. Once we started complaining they said they were going to look for a solution and would call us back in a few minutes. We called them for almost two hours and answered just once, and when they knew it was us they hang up the phone. We had to book Another car with Another company after 4 hours waiting.

8 agosto 2019
Non scritta su invito
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Risposta di EssenceCar Rental

Dear Customer,
All of our customers are honored with a vehicle. However, due to the previous customer extending their rental period, there was an unexpected delay beyond our control.
Kind Regards
Support

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