Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely lovely staff, relaxed atmosphere, they really have time for you. Plus they really know and have an enthusiasm for the products
L'azienda ha risposto
I recently purchased an engagement ring from Ernest Jones, I was served by a lovely lady called Millet. She was amazing at helping me find the right ring with little information, as I didn’t really... Leggi di più
Purchased a ring and within 2 weeks a stone fell out, took it back and told ring would have to be sent away!! Had to repeat myself that the law states a replacement or refund also qualify s, staff nee... Leggi di più
L'azienda ha risposto
Charlie from Cambridge was so helpful and knowledgeable. I had lost my wedding ring and needed a replacement, yet haven’t visited a jewellers in over 10 years. I didn’t really know what to expect b... Leggi di più
Scritti dall'azienda
Unit 44 Lion Yard, CB2 3NA, Cambridge, Cambridge, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered and delivered with ease.
Just what we wanted. As described.
Very pleasant purchase experience, offered water or wine and a seat which made the whole purchase 5star . Watch size adjusted while we waited . Well done everyone .
Received a lovely warm welcome & great service with a smile 😊.
Staff Chelsea was extremely professional & friendly. I would definitely recommend a visit to this shop.
Great service and very professional helpful staff without being too pushy.
So different from when we went into F Hinds and she was literally reading off a script. It was embarrassing to listen to.
Assistant advised me to get the care product protection after i told him it was a gift for my 16 year old son.
Excellent service
Richard and his team at the Cambridge branch offer an amazing service and we are never disappointed.
I visited your Cambridge store to view a particular watch. I was exceedingly impressed with Richard , store manager and his colleague for spending an hour with me showing me the watch and how it worked and setting it up for me. I cannot praise them enough.
Eavan is amazing and we keep coming to get her advice and help. She is very helpful, honest and amazing with customers. She should get a bonus for all her hard work and exceptional customer service skills!
I bought a beautiful white gold chain, the assistant who served me was so helpful and had a really friendly manner
Disgusted, we brought an engagement ring in Cambridge store lovely assistant had to order our size we payed cash, expected delivery friday, thur afternoon had an email saying out of stock ....not good enough we had already payed i had a day off Friday for delivery and an engagement party that night! Had to cancel as i was so upset, you spoilt our experience which was so special to us,now waiting for another ring to be re-sized arranged from Cambridge store after a telephone conversation Friday morning, it better be perfect with no other problems or matters will go further

Risposta di Ernest Jones - Cambridge
Very satisfied with both online and in store orders and service received by the Cambridge store staffs.
Went to visit the store today for an exchange, Chelsea was very welcoming and super helpful, and very patient, thank you for your excellent customer service!
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