East Kilbride Credit Union Recensioni 

253
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had reason to visit EKCU Privileged to have Gary sort out my concerns So patient and respectful and explained everything in detail .Great to have someone who understands that we are not all tech savy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The EastKilbride credit union is the best thing I've ever done, every week just something put away into your shares soon add up. The staff are so helpful and knowledgeable, all the staff at the cr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

You couldn't find a more helpful financial institution to look after your money and to give you guidance. There's always someone at the end of the telephone if the branch is not open (as in during the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would highly rate East Kilbride Credit Union with no hesitation in recommending opening an account to anyone. The rates are fair, the service exemplary and processes are quick and efficient. I ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Cooperativa di credito

Informazioni fornite da varie fonti esterne

East Kilbride Credit Union provide easy access to a wide range of savings accounts and loans. Start saving and borrowing today!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

253 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(253)

4 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great staff so helpful

Great staff so helpful. I left my drivers license in the office and a member of staff brought it to my front door, now there's service, well done EKCU.

14 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Christina, thank you for your kind words, Linda was so pleased to see you had left us such a lovely review.

Valutata 5 stelle su 5

Great service provider

I have been saving with the credit union since they had a small office in the village. The staff have always been helpful and friendly. Either taking savings out or loans for house hold items or holidays are always dealt with in a very professional manner. East Kilbride credit union provide a great service to the local community.

2 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Elizabeth, thank you for your lovely review, it is lovely to hear we are still doing it right from an early member.

Valutata 5 stelle su 5

EK Credit Union Top Notch

Always a pleasure to visit Eastkilbride credit Union for any queries very helpful staff members.

7 aprile 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Hazel, thank you for your lovely 5 star review.

Valutata 5 stelle su 5

Excellent service

Excellent service, friendly staff, brilliant online service, community feel at the branch. 5 stars x

14 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Thank you for your lovely 5 star review.

Valutata 5 stelle su 5

Great wee credit union

Although the office has limited opening hours, their online app is excellent and allows members to do the vast majority of things they need to maintain their account. When the office is open, I've always found the front desk staff to be really helpful and pleasant.

9 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Fraser, thank you for your lovely review of EKCU :-)

Valutata 5 stelle su 5

Newbie

I had heard about the Credit Union, but never really bothered. I decided to join just recently and it has been so easy. Would highly recommend it

15 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Jane, thank you for your lovely words, if you have any questions regarding your account please do not hesitate to get in touch. Kind regards, EKCU

Valutata 5 stelle su 5

easy to use

I tend to use the service online as I find it very easy and efficient. I have recently emailed to update my personal info and got a very prompt reply.

9 giugno 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Jacqui, thank you for your lovely review.

Valutata 5 stelle su 5

A bank for the people

Excellent way to save money and also a great way to get a loan at really competative rates

15 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Thank you for your 5 star review.

Valutata 5 stelle su 5

Probably the friendliest workers in a…

Probably the friendliest workers in a bank I have ever experienced. Always take time to go through all your details. Never rush and always accurate. And on line information there is nothing missed great organisation I have been fortunate to be involved with since early 80’s

15 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi James, thank you for your kind review, we greatly appreciate hearing things are still going so well from an early member. Kind regards, EKCU

Valutata 5 stelle su 5

The whole expfabulous service erience of opening an…

The whole experience of opening an account with yourselves was made so much easier for me by Sophie. She kept me informed about everything and was extremely knowledgeable and friendly. She was a credit to the company and if staff awards are available then she should be considered for one

12 luglio 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Joan, thank you for your lovely review, I have passed the message on to Sophie who is over the moon with such kind words!

Valutata 2 stelle su 5

Accessing account online …

Made an appointment as I was unable to log in, staff were very helpful and changed my details, I was then able to access my account, however, for the last week I am unable to access my account again, I called to inform them and was told they were experiencing technical difficulties and were working on it, unfortunately I am still unable to access my account

1 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Jacqueline, thank you for your review, I am sorry we have been experiencing issues with our online services. We have had the IT team working on the problem around the clock and they are scheduled to do more work this weekend to hopefully rectify the problem.
Our phone lines are open Monday-Friday 10.00-17.00 if we can help with anything. Kind regards EKCU

Valutata 5 stelle su 5

Great service

I’ve always got help meany loans and help when calling too. 👍

15 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Thank you for your lovely review.

Valutata 1 stelle su 5

Someone transferred money into my…

Someone transferred money into my account,before I had a chance to use it,credit union refunded it back to who had sent it..
What's that all about..
Cause a hassle.

14 luglio 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Hi Stewart, any payments received with the incorrect or no reference or if they aren't identifiable after several months, will be returned to sender. Feel free to email us at info@ekcreditunion.co.uk, if you want to discuss this further.

Valutata 5 stelle su 5

Community, friendly, caring

The staff work so hard and are always willing to help with any queries. Even when the office is closed for public walk ins they are still available on the phone. This credit union deserves more recognition than what it gets

15 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Thank you for your lovely review :-)

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Great service. Lower interest rate for loans than banks. Five stars from me.

3 agosto 2023
Non scritta su invito
Logo di East Kilbride Credit Union

Risposta di East Kilbride Credit Union

Thank you for your lovely review.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più