East Kilbride Credit Union Recensioni 

253
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had reason to visit EKCU Privileged to have Gary sort out my concerns So patient and respectful and explained everything in detail .Great to have someone who understands that we are not all tech savy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The EastKilbride credit union is the best thing I've ever done, every week just something put away into your shares soon add up. The staff are so helpful and knowledgeable, all the staff at the cr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

You couldn't find a more helpful financial institution to look after your money and to give you guidance. There's always someone at the end of the telephone if the branch is not open (as in during the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would highly rate East Kilbride Credit Union with no hesitation in recommending opening an account to anyone. The rates are fair, the service exemplary and processes are quick and efficient. I ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Cooperativa di credito

Informazioni fornite da varie fonti esterne

East Kilbride Credit Union provide easy access to a wide range of savings accounts and loans. Start saving and borrowing today!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

253 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(253)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always deliver on their promises and I…

Always deliver on their promises and I never run into any difficulties with my local branch. I feel my money is safe and secure and very easy to make an online withdrawal or deposit.

1 agosto 2023
Non scritta su invito
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Risposta di East Kilbride Credit Union

Thank you for your lovely review, we are glad to hear that you are happy with the services.

Valutata 5 stelle su 5

Highly recommended

Always friendly and helpful. Staff are well informed and knowledgeable of the services available.

27 luglio 2023
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Risposta di East Kilbride Credit Union

Thank you for your lovely review.

Valutata 5 stelle su 5

I have always found it easy to use the…

I have always found it easy to use the app and when I have had any issues the staff have always been friendly and able to deal quickly and efficiently with my concerns

1 agosto 2023
Non scritta su invito
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Risposta di East Kilbride Credit Union

Thank you so much for your kind words, the team will be happy to see this :-)

Valutata 5 stelle su 5

Highly recommended

I have been a member of East Kilbride Credit Union for a number of years now, and the service has always been great. Staff are always friendly, polite and very helpful. The website and withdrawals are easy to use, I would highly recommend to anyone looking to join.

1 agosto 2023
Non scritta su invito
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Risposta di East Kilbride Credit Union

Thank you for such a kind review :-)

Valutata 5 stelle su 5

EK Credit Union

Efficient and easy to deal with

14 aprile 2023
Non scritta su invito
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Risposta di East Kilbride Credit Union

Thank you for your 5 star review.

Valutata 5 stelle su 5

I’ve been a member of the credit union…

I’ve been a member of the credit union for quite a few years and I never needed them more than I did when my daughter died. I didn’t know how I was going to pay for the funeral until I asked for help from the credit union! They helped me give my daughter the best send off I could have given her. It helps that when you take a loan out and you don’t have to worry about having an extra monthly payment as it gets taken off my direct debit I already pay . Just means less goes into my shares.

I would highly recommend everyone having a credit union.

5 aprile 2023
Non scritta su invito
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Risposta di East Kilbride Credit Union

Thank you for your review, I am sorry you have been going through such a tough time recently. At the credit union we do our best to support members of our local community so I am pleased to hear that on this occasion we were able to offer this support.

Valutata 5 stelle su 5

Always helpful and efficient

Always helpful and efficient. They provide an excellent service especially the phone service.

1 agosto 2023
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Risposta di East Kilbride Credit Union

Thank you for your lovely review.

Valutata 5 stelle su 5

Efficient

Efficient, courteous, expedient - overall a very pleasant experience. Would highly recommend to anyone looking for financial services. Staff are excellent and easy to talk to. They demonstrate an understanding of what is required and give offer support when necessary. Would highly recommend. Thank you 😊

6 giugno 2023
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Risposta di East Kilbride Credit Union

Hi Theresa, thank you so much for such a wonderful review! We strive to provide great services to our local community, so please keep recommending us :-) Kind regards team EKCU

Valutata 5 stelle su 5

Excellent service

Excellent service. Great value for money loans with flexible payback time options. Friendly and helpful staff.

22 giugno 2023
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Risposta di East Kilbride Credit Union

Hi Heather, thank you for your wonderful review, we strive to be a pillar of the community and feedback like this lets us know we are doing it right. Kind regards, EKCU team.

Valutata 5 stelle su 5

Great service all staff very helpful…

Great service all staff very helpful easy to use .

1 giugno 2023
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Risposta di East Kilbride Credit Union

Hi Lesley, thank you so much for your lovely review, the staff will be very pleased to hear this. Kind regards, EKCU

Valutata 5 stelle su 5

Excellent Service

Excellent service provided and loan applications processed efficiently.

26 maggio 2023
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Risposta di East Kilbride Credit Union

Hi Emma, thank you for such a kind review. Kind regards all the team at EKCU.

Valutata 1 stelle su 5

Not disabled friendly for loans

Not disabled friendly for loans. When I explained due to a stroke I struggled with email the only other option was to pay for bank statements. I understand they need to see proof of income and outgoing. I offered to make an appointment to come down to there office and show them and they said that without hard copies it would get declined. I thought companies were obliged to make reasonable adjustments for disabled people and most companies do. This is the first one I have came across that doesn't. I am considering taking legal advice on this matter as I believe it to be a form of discrimination

28 novembre 2022
Non scritta su invito
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Risposta di East Kilbride Credit Union

Hi Veronica. Thank you for your comments. I would like to investigate this matter further. If you would like to contact me directly at info@ekcreditunion.co.uk I can arrange an appointment for you.

Valutata 5 stelle su 5

Excellent service East Kilbride credit…

Excellent service East Kilbride credit union helped me through a difficult financial time straight forward polite helpful staff that go way beyond to help you highly highly recommend thankyou you lovely people

6 aprile 2022
Non scritta su invito
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Risposta di East Kilbride Credit Union

Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!

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