Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Tom and the team at eFOLDi made buying the Compass so easy. The customer service from the start was excellent. The in home Demo was completely pressure free with Tom explaining all the features. Allow... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A very respectful gentleman called Craig came out to give us a demonstration. Craig was very informative and helpful. He was not at all pushy just interested in helping us get the product that was bes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

eFOLDI rep, Cliff Bingley, came to our house to demonstrate the Compass model. I needed something that is light enough for me to lift into our car boot and the Compass model proved easy to lift and f... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Had my Compass for about 8 months now. It makes an adequate emergency scooter to keep in the car. I have a bigger more stable scooter for everyday use, the difference in stability, performance, tracti... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Informazioni fornite da varie fonti esterne

Award Wining eFOLDi lightweight electric folding mobility scooter. Buy Online.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

253 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(253)

111 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The eFOLDI Compass is the lightest…

The eFOLDI Compass is the lightest mobility scooter that i have found. I was able to load it into my car boot, unlike other scooter i have tried. It was just the right size to fit into the boot of my small car.
Cliff, the agent was very good, taking me through the controls

19 marzo 2026
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you so much for your kind review! We're delighted to hear that the eFOLDi Compass has been a perfect fit for your needs and that you found it easy to load into your car, especially with a smaller boot, we know how important that is.

It’s also great to hear your positive feedback about Cliff.

Kind regards,
eFOLDi

Valutata 5 stelle su 5

The new efoldi compass excellent!

The rep Cliff was very helpful about the scooters I requested an efoldi lite and he asked if I would like to see the new compass. I did see both and was pleased I had because I preferred the compass. It was easy to use and fold and very light to pick up it maneuvers easily and comfortable to sit on. Very happy with it.

6 marzo 2026
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

We’re delighted to hear that Cliff was able to help you explore both the eFOLDi Lite and the Compass scooter. It’s great that you had the chance to see them side by side and found the Compass to be the perfect fit for you. Enjoy your new Compass scooter, and thank you for your kind feedback!
Kind regards,
eFOLDi

Valutata 5 stelle su 5

Efoldi compass demo

Company responded quickly to enquiry and arranged home visit by Cliff who demonstrated the product politely and efficiently. We were able to try it thoroughly in all situations to make sure it met our needs. It did so we placed an order and delivery was offered in a couple of days.

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

eFOLDi Customer Care

eFOLDi dealt with a problem with my husband's eFOLDi
Light efficiently and with real Customer CARE

12 gennaio 2026
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for your kind words! We’re delighted to hear that your husband’s eFOLDi Lite issue was resolved efficiently and that our team could provide the level of care you deserve. We truly appreciate your feedback and are always here if you need us again.
Kind regards,
eFOLDi

Valutata 1 stelle su 5

Cheap components, rip off price

Cheap components, high price.

4 febbraio 2026
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Our products are designed with safety, durability, and independence in mind, which is reflected in their pricing, and many customers find them to be a valuable long-term investment.

As mentioned previously, we have been unable to locate any record of a purchase or enquiry under your details. We would genuinely like the opportunity to assist, so please feel free to contact us directly. Without further information.
Kind regards,
eFOLDi

Valutata 5 stelle su 5

Excellent Demo

Sales man Cliff, was extremely knowledgeable and helpful. Not pushy in the slightest.
Unfortunately Explorer not suitable for me as I found distance between foot plate and handlebars too short. Apart from this it handled bumps and rougher terrain really well. Sprung seat excellent.
A really good all round transportable scooter, would highly recommend demo from him.

22 gennaio 2026
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for your review and for sharing your experience.

We’re glad to hear Cliff was knowledgeable, helpful, and not pushy, we’ll pass on your kind feedback to him. While we’re sorry the Explorer wasn’t quite the right fit for you, we appreciate your honest comments and are pleased you found it handled rough terrain well and found the sprung seat excellent. Thanks again for the recommendation.
Kind regards,
eFOLDi

Valutata 3 stelle su 5

I had an efoldie for travelling

I had an efoldie for the travelling to and from hospital on buses as i was under 3 different hospitals, i can take it on a bus train And tram.
But after 6mths the atilla arm kept coming loosei went shopping about 8 weeks ago and the atilla arm came loose i hit the kerb wrong and broke my hummas! They are great for travel but not for xshopping as i had a small bag on the back ansbit tipped the scooter over with me on it!
I took. It out for the first time friday but unfortunately it kept stopping and when i set off again it free wheeled i came down the hill at 20 to 30 miles an hour so ifvitscstood and got damp it will afect the breaks! I was frightened but two young girls ran and stpped it and brought. Itto a halt! The shop says this cannot happen but i can assure you it did as it happen just aftwrwards a d it nearly rmðed up in the bushes!

16 gennaio 2026
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

We’re very sorry to read about your experience, and most importantly, to hear about your experience.

Safety is our absolute priority, and what you’ve described is not behaviour consistent with how the scooter is designed to operate. Our models include multiple safety systems to prevent free-wheeling when in drive mode, and they are not capable of travelling at the speeds mentioned.

We would very much like to investigate this properly and support you. It’s important we understand exactly what happened, including the condition of the scooter, any recent servicing or adjustments, and the circumstances on the day.

Please could you contact our customer support team directly at hello@efoldi.com or call us on: 0203 143 5168 with your scooter’s serial number and details of the incident? We will prioritise reviewing this with our technical team and the supplying retailer.

Wishing you a smooth recovery,
The eFOLDi Team

Valutata 1 stelle su 5

It's too late I had to go elsewhere to…

It's too late I had to go elsewhere to purchase a mobility scooter.
After sending several emails and several phone calls that nobody answered so I left messages to call me back and that never happened. Terrible service and lost a sale.

17 ottobre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

We’re very sorry to hear about your experience and apologise for the frustration this has caused. We would like to clarify that eFOLDi UK is based in the United Kingdom, and as you are located in Australia, your enquiries would have been handled by our Australian distributor rather than eFOLDi UK directly.

That said, we’re genuinely sorry that you did not receive the response you were expecting from the local distributor. This is certainly not the experience we want for any customer.

Thank you for bringing this to our attention. Your feedback is important, and we will be sharing it with our Australian distributor to help improve their service going forward.

Valutata 3 stelle su 5

Innovative folding design, yet pricey and less comfortable.

Folding design earns praise, but spare parts are expensive and seating cramped.

2 dicembre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for your feedback. We’re pleased to hear that you appreciate the folding design. We also acknowledge your comments regarding the cost of spare parts and the seating feeling somewhat cramped. Your observations are valued and will be taken into consideration as we continue to review both our pricing and product design. Should you wish to discuss your experience further, please feel free to get in touch via email hello@efoldi.com
Kind regards,
eFOLDi

Valutata 5 stelle su 5

The gentleman that showed me the…

The gentleman that showed me the Compass was very informative, so easy to collapse, very lightweight. The downside was that the backrest did not come down enough so it felt as though something was digging into you, it needed to be a lot wider, the seat was padded but needed more depth to it. A basket would be nice too.

13 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

So efficient soon after contacting…

So efficient soon after contacting Efoldi I had a call from Cliff who said he had vacancy on my preferred day and gave me a time of 0930 he arrived 10mins early which is so good as most other companies are usually late. Cliff gave me a demo of the Compass model in house and then followed that up with the exam outside on footpath which I consider this was very confidence building for me.
Cliff gave me many helpful tips and answered all my queries with clarity.
The paperwork was very straight forward and quick to complete.
I feel Efoldi have a very honest representative in Cliff.

24 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

Efoldi mobility scooter looks ugly

It looks ugly seat is not plumb after 10 mins my backside was sore especially going over rough ground. The person looks too big for it. What if your a bigger person or has wider hips and thighs the sides dig in to your legs if your in it for a certain amount of time that's not good for pressure juries. The price is too expensive for what it is there are very similar ones now for 1/3 of the price available online starting for as little as £799 not £2000+ like the efoldi plus you got to pay for a cushion it should come with every scooter as standard and the advert is so patronising. 8 miles is not very far if you think about it either if your going out for the day.

8 ottobre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for taking the time to share your feedback, we genuinely appreciate you letting us know about your experience. We’re truly sorry to hear that the comfort and fit of the scooter didn’t meet your expectations.

Our scooters are designed with portability and ease of use in mind, but we understand that comfort is equally important, especially for longer journeys or customers with different body types.

We’d love the opportunity to discuss your experience further and see what we can do to make this right for you. Please feel free to contact our customer care team at hello@efoldi.com or 02031 143 5168, and we’ll do our best to help.

Kind regards,
eFOLDi

Valutata 5 stelle su 5

Very impressive

Cliff was very knowledgeable and helpful.
We were very impressed by eFOLDi and have made a purchase!
My dad has been unable to get out and about, this is life changing for him
He can’t wait to get started

10 ottobre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you so much for your kind words! We’re thrilled to hear how impressed you were with eFOLDi and that Cliff was able to help. We can’t wait for him to enjoy his new independence and get out and about again!
Kind regards,
eFOLDi

Valutata 5 stelle su 5

eFoldi Explorer

Craig was extremely helpful and knowledgeable about eFoldi. So much so, that we immediately felt the Explorer was the right product for us. And so it has proved; our holiday was transformed with the Explorer exceeding our expectations, enabling us to enjoy hours of walking long distance paths and even some quite rough and steep terrain. The Explorer quite honestly made our holiday and we hope will continue to do so for future day trips and holidays. Thank you Craig.

1 settembre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for your lovely review! We’re so pleased Craig was able to help you find the right eFOLDi. It’s great to hear it exceeded your expectations and made such a difference to your holiday. Wishing you many more enjoyable adventures ahead!
Kind regards,
eFOLDi

Valutata 5 stelle su 5

Excellent representative and who gave a…

Excellent representative and who gave a good home demonstration.
Everything explained clearly and made sure I could drive it correctly etc
Also explained the info on warranties and on how to lift it

30 settembre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you so much for your kind feedback! We’re delighted to hear that our representative provided a clear and thorough home demonstration, ensuring you felt confident and well informed.
Kind regards,
eFOLDi

Valutata 5 stelle su 5

Excellent service from initial phone…

Excellent service from initial phone call. The rep was really friendly, brought three types of scooter for me to try at home and was not pushy in the slightest. The scooter arrived on the day planned and so far is exceeding my expectations of its capabilities.

29 settembre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for your kind feedback! We’re so pleased you felt supported throughout the process and that your scooter is already exceeding expectations. We’re always here if you need any further help.
Kind regards,
eFOLDi

Valutata 5 stelle su 5

PART ONE We received a visit from…

PART ONE We received a visit from Martin who came to our home to show my wife Bridget and myself the workings of an efoldi lite.
Martin arrived on time smartly dress and introduced himself.
He showed us in detail how to unfold the scooter how the controls worked and then we both had a test ride around our carpark.
Martin then showed us how to fold the lite.
We went back to our apartment and discussed finance which we agreed on and then we purchased items which fully accessorised the two efoldi scooters we purchased
The delivery was explained which so happens to be today.
Will be sending part two of this review after unpacking.

11 settembre 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you for sharing your experience! We're delighted to hear that Martin provided such a clear and helpful demonstration and that you and Bridget felt confident in your choice. We’re thrilled you found the perfect setup and look forward to hearing your thoughts once your eFOLDi scooters are unpacked and in use.
Kind regards,
eFOLDi

Valutata 5 stelle su 5

Efoldi's lightest scooter

Thank you Cliff for your time and patience and we both look forward to receiving your latest 'machine' and lightest scooter, We are both amazed how light it was to transport and fold and I promise not to do too many wheellies! Progress is on its way and, hopefully, the newer model might have a key at some time in the future. Thank you Cliff

29 agosto 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you so much for your kind words! I’m glad you’re enjoying how light and easy the scooter is to fold and transport. Your feedback about a key for future models is noted, and I look forward to hearing how much you enjoy the new scooter.
Kind regards,
eFOLDi

Valutata 5 stelle su 5

So far very happy

So far have yet to use new power wheelchair. But the try appointment was great. Really good and not salesey at all, representative was so knowledgeable and helpful. Really patient as had quite a bit of trouble with wheelchair services. Was very helpful with pricing and loyal, sold me the wheelchair at sale price even though time had lapsed. Really happy so far.

20 agosto 2025
Non scritta su invito
Logo di eFOLDi

Risposta di eFOLDi

Thank you so much for your kind words! We’re delighted to hear that your demo went so well and that our representative was able to support you with patience and care. We hope you’ll enjoy your new power chair once you’ve had the chance to start using it, and we’re always here if you need any further assistance.
Kind regards,
eFOLDi

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più