Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

They sent a part that stopped working after 6 months and won't honor the warranty. Need to hire a professional contractor to get the warranty serviced?! It's a remote!

Valutata 1 stelle su 5

Purchased an LG Mini split system in 2022 and it has never worked since being installed. Several issues with circuit boards. Ecomfort is useless in standing behind the sale. LG is impossible to get ah... Leggi di più

Valutata 1 stelle su 5

Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils... Leggi di più

Valutata 1 stelle su 5

Ordered a coil purifier 2021 installed 1/22 burned out12/9/22 sent in for warranty with pictures matter was taken care off. Now the unit burned out again still under warranty and showed copy of claim... Leggi di più

Dettagli dell'azienda

  1. Negozio di climatizzatori

Informazioni su eComfort.com

Scritti dall'azienda

eComfort.com is the leading online retailer of HVACR and plumbing supplies. We carry a wide range of high quality products from almost 90 different brands, including the most efficient and technologically advanced products available today. If that's not enough, our unmatched expertise and customer service will help make your home improvement project a breeze. Whether you're remodeling your bathroom or installing a complete heating and cooling solution for your home, our knowledgeable and highly trained sales staff will help guide you each and every step of the way. To assist you even further, our in-house engineers are available to answer any technical questions, determine proper sizing, and solve any installation issues that may arise during your project. With thousands of satisfied customers around the world, you can be assured that your next purchase with eComfort.com will be an amazing experience.

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Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

2202 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Need few options!

Should be able to sign-in as a guest if you don't plan to shop that often for the items available. Wouldn't allow my computer to automatically fill in all the redundant information. Didn't see where you could print copy of bill. Did speak with Customer Support before making order and received excellent service.

31 agosto 2015
Non scritta su invito
Valutata 3 stelle su 5

Likely last purchase

Had problems with your shipping before. Horrible. Now $20 for ground shipping on a small, fraction of of a pound product. Your making a profit on shipping on top of the large margin for this product. Last time.

30 agosto 2015
Non scritta su invito
Valutata 4 stelle su 5

Website

While I just made this purchase. I can not comment on anything other than the website was the most helpful site in determining what I and my installer decided I needed. Bought a Mitsubishi Mini Split system & the accessories page was very helpful. Also the kits look to be a good value.

19 agosto 2015
Non scritta su invito
Valutata 3 stelle su 5

Charging with you is unreal

I had to use my credit card and enter 5 times before it went thru. I had to cll my credit card company to see that you had charged me twice with two credits that canceled out my order. On your site it said my credit card wasn't approved, but the 5th time it finally went thru. You need to check your site.

19 agosto 2015
Non scritta su invito
Valutata 1 stelle su 5

Is it worth it?

Is there a way to have ZERO stars, because this experience was a nightmare.

To buy online? Across the country?

Pros:
Ordered on a Thursday, Shipped on Friday.
Low prices.

Cons:
Shipper scheduled delivery that next Friday.
Shipper called Tuesday to schedule delivery for Friday.
Shipper failed to call on Friday, that delivery would not happen.
Rescheduled for Tuesday, unit arrived damaged.
Company that packed the unit did not even put the wall unit ON the pallet, it was
wrapped against the main unit with cellophane wrap.

Called eComfort, got a not too empathetic CSR.

So far two days off work, will need to take another day for replacement delivery.

One not too happy AC service tech, that Im rescheduling again.

Pros:
I refused delivery, eComfort will send out a replacement.

Is it worth it?

No.

I change my review to a 1.
eComfort just called me back, and stated the shipping company stated I kept part of the order. Refuses to send out a new one.
I guess Im a thief.

They don't want my business.

18 agosto 2015
Non scritta su invito
Valutata 1 stelle su 5

Not as advertised

advertized product on both Amazon and Sears at a great price. Supplied the wrong part and then would not stand behind there advertised price for the product. Not to be trusted.

17 agosto 2015
Non scritta su invito
Valutata 5 stelle su 5

Good Experience

So far my experience with ecomfort is excellent. I have not yet received my order however but I just placed it.

12 agosto 2015
Non scritta su invito
Valutata 3 stelle su 5

service

everything went smoothly

7 agosto 2015
Non scritta su invito
Logo di eComfort.com

Risposta di eComfort.com

Claudia,

Thanks for reviewing us! I'm glad everything went smoothly. Is there anything else we could have done better to have earned 5 stars instead of 3?

Thanks,
Josh

Valutata 5 stelle su 5

eComfort shopping experience

So far, so good. Website has great options for narrowing your search, I love that! Compatible pricing and very reasonable return policy. Spoke with Chris in customer service on the phone to ask some detailed questions. He answered them all. I am looking forward to receiving my hydronic radiator towel bar very soon. Thank you for a great online store experience so far.

6 agosto 2015
Non scritta su invito
Valutata 5 stelle su 5

My GO TO source for Schluter Products

I'm a contractor in NYC and I do about 60 bathroom remodels a year all of which call for Schluter shower pans, waterproof membrane and other assorted items. Ecomfort has always shipped by their quoted date or else early. Their prices are competitive and the customer service reps are friendly, courteous and knowledgeable. Rest assured you are in good hands if you will be purchasing anything from them.

5 agosto 2015
Non scritta su invito

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