They sent a part that stopped working after 6 months and won't honor the warranty. Need to hire a professional contractor to get the warranty serviced?! It's a remote!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Purchased an LG Mini split system in 2022 and it has never worked since being installed. Several issues with circuit boards. Ecomfort is useless in standing behind the sale. LG is impossible to get ah... Leggi di più
Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils... Leggi di più
Ordered a coil purifier 2021 installed 1/22 burned out12/9/22 sent in for warranty with pictures matter was taken care off. Now the unit burned out again still under warranty and showed copy of claim... Leggi di più
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Wow...I found the O-rings I have been looking for ......Thank You!!!
What a convenient website that had exactly what I needed. Thanks for being here!! A+++++
Need few options!
Should be able to sign-in as a guest if you don't plan to shop that often for the items available. Wouldn't allow my computer to automatically fill in all the redundant information. Didn't see where you could print copy of bill. Did speak with Customer Support before making order and received excellent service.
Likely last purchase
Had problems with your shipping before. Horrible. Now $20 for ground shipping on a small, fraction of of a pound product. Your making a profit on shipping on top of the large margin for this product. Last time.
Easy purchase.
Good website, will determine for sure when I received my order.
Good Stuff
Great technical support, service and products. Easy to use website.
Easy to order website and VERY GOOD PRICES!
If your delivery process is anything like your order process I send ALL at eComfort.com a BIG VIRTUAL HUG!!!
Website
While I just made this purchase. I can not comment on anything other than the website was the most helpful site in determining what I and my installer decided I needed. Bought a Mitsubishi Mini Split system & the accessories page was very helpful. Also the kits look to be a good value.
Charging with you is unreal
I had to use my credit card and enter 5 times before it went thru. I had to cll my credit card company to see that you had charged me twice with two credits that canceled out my order. On your site it said my credit card wasn't approved, but the 5th time it finally went thru. You need to check your site.
Is it worth it?
Is there a way to have ZERO stars, because this experience was a nightmare.
To buy online? Across the country?
Pros:
Ordered on a Thursday, Shipped on Friday.
Low prices.
Cons:
Shipper scheduled delivery that next Friday.
Shipper called Tuesday to schedule delivery for Friday.
Shipper failed to call on Friday, that delivery would not happen.
Rescheduled for Tuesday, unit arrived damaged.
Company that packed the unit did not even put the wall unit ON the pallet, it was
wrapped against the main unit with cellophane wrap.
Called eComfort, got a not too empathetic CSR.
So far two days off work, will need to take another day for replacement delivery.
One not too happy AC service tech, that Im rescheduling again.
Pros:
I refused delivery, eComfort will send out a replacement.
Is it worth it?
No.
I change my review to a 1.
eComfort just called me back, and stated the shipping company stated I kept part of the order. Refuses to send out a new one.
I guess Im a thief.
They don't want my business.
Not as advertised
advertized product on both Amazon and Sears at a great price. Supplied the wrong part and then would not stand behind there advertised price for the product. Not to be trusted.
Great and easy shopping experience
Checkout was a breeze and everything was fabulous. Thanks so much!
Simple
So far so good, let's hope for a good delivery and equipment works
Good Experience
So far my experience with ecomfort is excellent. I have not yet received my order however but I just placed it.
eComfort shopping experience
So far, so good. Website has great options for narrowing your search, I love that! Compatible pricing and very reasonable return policy. Spoke with Chris in customer service on the phone to ask some detailed questions. He answered them all. I am looking forward to receiving my hydronic radiator towel bar very soon. Thank you for a great online store experience so far.
Best Price. Fast Service. Clear Easy Process.
1st time residential gas boiler customer will be coming back for a ductless AC system in a few weeks. Thank You eComfort!
My GO TO source for Schluter Products
I'm a contractor in NYC and I do about 60 bathroom remodels a year all of which call for Schluter shower pans, waterproof membrane and other assorted items. Ecomfort has always shipped by their quoted date or else early. Their prices are competitive and the customer service reps are friendly, courteous and knowledgeable. Rest assured you are in good hands if you will be purchasing anything from them.
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