Completely agree with all the negative reviews . People who are happy clearly haven't opened up their computers to see they've just put whatever the hell they want in there without your permission. S... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
So I suggested a website improvement for their revamped website (mobile phone site didnt have sort by price). And to my surprise they chose my suggestion and 2 other peoples to improve their site. Whi... Leggi di più
L'azienda ha risposto
I ordered an item which I hadn't realised was out of stock, enquired about and cancelled the order via email. Extremely hassle free and excellent response times. While I cancelled my order in this ins... Leggi di più
L'azienda ha risposto
I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Eclipse Computers
Informazioni fornite da varie fonti esterne
The leading independent Computer hardware distributor in the UK.
We stock a wide range of Computer Hardware at our large showroom in Coventry where our friendly and helpful staff can help you choose the right components. These can be used to upgrade your existing PC or build a whole new one. If you don't fancy doing it yourself our highly trained technicians are always on hand to do the upgrades or builds for you, which in the last year alone have won 20 awards for outstanding systems.
With over 15 year of experience in the market Eclipse computers now also specialize in Laptop repairs and upgrades.
Our fully comprehensive website is also available for those who are not local and we are able to ship orders anywhere within the EU.
we also run competitions and update you on the latest news via our social media channels so make sure to check them out and drop us a like or follow :- https://twitter.com/EclipseComputer - @EclipseComputer https://www.facebook.com/eclipse.computers.co.uk/
Informazioni di contatto
106 Saint Nicholas Street, Eclipse House, CV14BT, Coventry
- 02476500100
- sales@eclipsecomputers.com
- www.eclipsecomputers.com
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The GO TO shop for PC enthusiasts
I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet there), hugely reliable service, and with the lack of good old computer shops nowadays, an excellent range of products, for the budget upgrader, or the elite newer model enthusiasts. Would give 10 stars if possible.
Would give advice to update website to be more mobile friendly, but that doesn't change my very high opinion of you :)

Risposta di Eclipse Computers
Quick and affordable.
Thoughtful too. They included a pack of Haribo, just because.

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Can reccomend based on my experience
The price for the component was good, Website worked well and shipping was very fast.

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Service excellent and efficient
From the time of placing order and delivery (which can I say was earlier than stated) everything was smooth

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Great Service
I received great service from start to finish. It was good seeing the computer I eventually went for at the stand at i59 and Eclipse kept me updated throughout the build process.
Would recommend you.

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Great Service
We use regular for all our IT requirements, They they delivery all the time

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Very good service and polite staff.
A very enjoyable experience from them. They kept me up to date with everything and I managed to get the items cheaper than at other companies.

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Great service, good prices
I have used Eclipse Computers a couple of times recently. Their service has been exemplary and their products well priced. I will be using them again.

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2 months waiting
Some items were still to be delivered after 2 months of waiting.

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computer
excellent service used in pass and used again no problems

Risposta di Eclipse Computers
Perhaps I was just unlucky, or perhaps they assume a certain level of knowledge from their customers...
I ordered a gaming PC for the kids for Xmas on December 22nd and was told, I think perfectly reasonably, that it wouldn't be built until after Xmas; the week between Xmas and New Year as their suppliers would be on holiday. In retrospect this should've set alarm bells ringing, as Eclipse are what I would call a PROPER computer shop, and what PROPER shop doesn't keep an adequate amount of parts in stock? Anyway, I had a phone call saying that the tower and the motherboard were out of stock so it would be delayed... We picked a different tower and were happy to wait for the correct motherboard. However when the motherboard turned up the graphics card was now out of stock! After a lot of complaining about the extra delay they gave me the next model graphics card up, which was very good of them...
At every step of the order process I made a big point of saying that I have minimal knowledge of PCs and I was in the sales guy's hands regarding the specs and build. I use a Chromebook regularly and haven't touched windows since XP was current. I thought that the sales guy would have realised from that statement alone that my knowledge of PCs is minimal, and I even said that that's why I trusted a specialist rather than a big chain like PC World...
Imagine my surprise, therefore when 1. My monitor came without a cable to connect it to the PC (It had a VGA lead, the PC had no VGA input!), so it was off to Maplins for a HDMI lead... 2. The monitor had no speakers on it! Why would I ever presume that it would not make any sound? Perhaps silent monitors are the "In Thing" but why did the sales guy not jump at the chance to sell me some add-on speakers, or at least warn me? Oh well, back to Maplins I went for some speakers... Then 3. The PC wouldn't connect to the Internet. Having only had a laptop/chromebook I presumed that PCs would also have wireless built in. Again, having stressed the point that I don't have a working knowledge of PCs how did I not get at least offered a wireless card in the spec? I didn't even realise that PCs without built-in wireless connectivity even existed! I couldn't face a third trip to Maplins so picked up a wireless network connector from Argos...
I've saved leaving a review for a couple of weeks so I can see how the PC performs, and I can say that it works perfectly and the kids can play all the games that they want with an excellent frame rate and excellent graphics. The spec is excellent for the price and I have happy kids, although I'm still recovering from all the overtime I did to buy it in the first place!
When I picked it up (ie before I knew about the monitor/networking issues) the sales guy was genuinely apologetic for the delay but gave me a "TrustPilot" card and said that although my experience hadn't been the best they'd still appreciate an honest review. I thought that said a lot about their interest in their customers and should certainly be commended.
I really cannot fault the quality of their work at Eclipse but sadly the delay and the 3 unnecessary trips to buy extras have left a bad after taste. Was I just unlucky, or do they assume a degree of knowledge on the part of their customers? The kind of knowledge that says PCs do not regularly come wireless-ready like a laptop does, and that monitors are silent! I went there because they're the experts in their field but left feeling let down at best, and made to feel stupid at worst.

Risposta di Eclipse Computers
Good service for good prices
Although they didn't have all that I have searched for to buy, their prices are the best I've found online. If there are any problems, they call you and correct it even if it's at their loss. I always check eclipse when I need pc items. Keep it up eclipse 👌

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Decent customer service
Ordered motherboard with next day delivery. Didn't get it until 2 days later but that was down to the courier DPD not Eclipse.
Product is fine, customer service were decent when I informed them of the poor service by DPD

Risposta di Eclipse Computers
Great Service, delivered on time, well packed
No problems so far, products work well, even had a packet of sweets included!

Risposta di Eclipse Computers
Good price & service
I ordered a PC case. I received an email & SMS from DPD confirming the delivery time, and a phone call when at the address. Other companies have a lot to learn from this.
The case was in excellent condition and works fine.
Would use again & recommend.

Risposta di Eclipse Computers
Great service
Always a risk when you use a company for the first time but the service was great delivery was quick wouldn't hesitate to use again.

Risposta di Eclipse Computers
Great product and delivery
Was very happy with the condition the product arrived in and the condition of the product itself.

Risposta di Eclipse Computers
File restoration and omputer repairs
A first class service for the file restoration and setting up the computer after botched repair elsewhere. I would recommend Eclipse computers for any computer problem. You will get a first class no nonsense service at a fair price.

Risposta di Eclipse Computers
order delay
order was meant to ship from the 4th but has been delayed to the 6th, but really good price for the package. thanks

Risposta di Eclipse Computers
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