This is a review on a product that was recently purchased on Ebonyline and the handling of receiving a suitable solution. Ebonyline didn’t want to refund the full amount for this item to the original... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
My first order I returned three wigs that had been tried on and they accepted the returns. I've always used new wig liners just like I do if shopping in-person. My second order, one wig didn't look li... Leggi di più
Package never came. I am pretty sure a delivery driver stole or lost it and deceptively marked it as delivered. When I told them this they offered zero assistance. I’ve been ordering from them for y... Leggi di più
EbonyLine has TERRIBLE customer service. You may or may not receive your order. They offer a $4.99 flat shipping rate…but choose the $11.99 USPS shipping automatically as you place your or... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.
Informazioni di contatto
1829 Stanley St, 60062, Northbrook, Stati Uniti
- 847-647-9791
- ask@ebonyline.com
- www.ebonyline.com
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Le persone hanno visualizzato anche
LARISSA is the best!!
Ebonyline has a wide range of products. Larissa is awesome! She responds to emails quickly, she gets orders out in a very timely manner, and she is professional and kind. I shop at Ebonyline because of Larissa's outstanding customer service. Thank you, Larissa.

Risposta di Ebonyline.com
Five stars!!!!!
This is my favorite company to order from. They have the best prices, good selection of the most current styles and excellent customer service, especially Zahid. I will always be a customer!

Risposta di Ebonyline.com
Amazing company
Amazing company! I had several questions in regards to a product I was interested in as a gift for a family member. Larissa was an amazing help and was able to take good care of me. 10/10 experience.

Risposta di Ebonyline.com
They are accurate fast one of the best…
They are accurate fast one of the best online shopping hair site that is very reliable! Thanks to the help of ZAHID also with recently helping me on a update it’s always a great experience with this site!

Risposta di Ebonyline.com
Re-ordering is E-Z
Reordering is a snap! Just View previous orders and click on reorder! Love this site and the crochet I like is always in stock!

Risposta di Ebonyline.com
1st Time Buyer, CA
As a first time buyer, I was mortified when a weird computer gliche doubled my order and charged my credit card. However, after discovering the error, Ebonlyline via CHAT provided all the info I needed for a full refund. Thank you, Ebonyline.com

Risposta di Ebonyline.com
Zahid was very helpful ,for reaching …
Zahid was very helpful ,for reaching out concerning my order I enjoying shopping at ebonyline.com

Risposta di Ebonyline.com
I ordered the bossi boss clip ins and…
I ordered the bossi boss clip ins and after I purchased the times. I received a email stating that my items we’re sold out. I spoke with Larssa for an alternative options and she was very helpful.

Risposta di Ebonyline.com
Only website I use
Only website I use. Best quality great prices and fast shipping. Customer service is great too. I was helped by Larissa on an online order and she was great!

Risposta di Ebonyline.com
Quality Service
Larissa provided a wonderful customer service experience. They were always prompt to attend to my order inquiries, and were willing to assist even when they didn't have my order in stock.

Risposta di Ebonyline.com
very helpful and they actually respond…
very helpful and they actually respond back to their customers

Risposta di Ebonyline.com
Poor Business
I ordered a 100 percent human hair wig. The wig that I received wasn't human hair at all. They didn't issue me a refund because the wig was taken out of the package. You can't speak to a live person over the phone. I will never order from them again.

Risposta di Ebonyline.com
Customer service never fails
Customer service never fails. Email responses are quick and they are always helpful.

Risposta di Ebonyline.com
The engagement at every stage of the…
The engagement at every stage of the transaction. It was awesome 👍. When there no preferred wigs in stock I was notified in good time so that I can make a decision.

Risposta di Ebonyline.com
Ebonyline purchase
I was kept up to date on my purchases every step of the way. Zahid displayed excellent customer service by being very helpful, polite and communicated very well.
I was encouraged by Zahid's level of customer service.
I even received my purchase in good time. I would recommend Ebonyline and Zahid to my friends and family members.

Risposta di Ebonyline.com
Great experience with Ebonyline
Item was as described
Looks good right out of the box. Delivery was as expected.

Risposta di Ebonyline.com
Worst customer service
Larissa and Zahid provided the absolute worst customer service experience. I ordered 4 items from EbonyOnline. Company did not contact me to let me know 2 of the items were out of stock. I emailed to follow up, and they informed me only 2 out of 4 were available. Got on the chat. Larissa logged me out two times in less than 10 minutes before we could conclude the conversation. On the 3rd login, Zahid got on too and told me to get lost. As a first time customer, the experience was a bummer. Please do better. Rather than luring customers to provide 5-star review for $10.**, maybe it is better to actually provide a decent customer service.

Risposta di Ebonyline.com
Found a great price for the hair I…
Found a great price for the hair I wanted, unfortunately, I received an email stating it was out of stock. I communicated via email w/Zahid who appeared to be professional and accommodating as I was refunded my money. Will shop here again in the near future!

Risposta di Ebonyline.com
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