This is a review on a product that was recently purchased on Ebonyline and the handling of receiving a suitable solution. Ebonyline didn’t want to refund the full amount for this item to the original... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
My first order I returned three wigs that had been tried on and they accepted the returns. I've always used new wig liners just like I do if shopping in-person. My second order, one wig didn't look li... Leggi di più
Package never came. I am pretty sure a delivery driver stole or lost it and deceptively marked it as delivered. When I told them this they offered zero assistance. I’ve been ordering from them for y... Leggi di più
EbonyLine has TERRIBLE customer service. You may or may not receive your order. They offer a $4.99 flat shipping rate…but choose the $11.99 USPS shipping automatically as you place your or... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.
Informazioni di contatto
1829 Stanley St, 60062, Northbrook, Stati Uniti
- 847-647-9791
- ask@ebonyline.com
- www.ebonyline.com
1,9
Scarso
2K recensioni
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Le persone hanno visualizzato anche
The best online hair store
Ebonyline always has what I need. They always offer an abundance of styles and colors. Their shipping is also very reasonable. They are always transparent and will reach out to you when necessary. If I ever have a question or issue with my order, the customer service team is always incredibly kind and helpful. They will take care of you…I want to give a huge shout out to ZAHID for being the absolute best ever!
1 giugno 2023
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Risposta di Ebonyline.com
Dear Franchesca, We appreciate your honest review. Thank you for shopping with us and being a valued customer!
Risposta di Ebonyline.com
Dear Monique Mcilwain, We appreciate your honest review. Thank you for shopping with us and being a valued customer!
EXCELLENT QUALITY WIGS
Excellent quality wigs
Superfast professional service
Mahaz made sure my wigs went out immediately
I will always purchase from Ebony.com
Ten stars across the board
15 giugno 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear L/V, I am glad Mahaz was able to take care of you. We love to hear from our satisfied customers.
Ebonyline's customer service is…
Ebonyline's customer service is outstanding in receiving your selected item within a two-day delivery. I, also, appreciate the notification posted on wig colors of 'same day, 1-2 day' shipping so that you know when the unit will ship out. I have been contacted by ZAHID, Ebonyline (email) regarding my order and corrected to my satisfaction. The attention has gained my continued business to Ebonyline.
Thank you!
23 maggio 2023
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Risposta di Ebonyline.com
Dear Bam, We appreciate your honest review. We are glad ZAHID was able to assist you with your order. Thank you for shopping with us and being a valued customer!
You Won’t Be Disappointed
Ebony line has top notched customer service and take great pride in delivering products in a timely fashion! They will always be my go to company for my hair needs. Thank you Zahid for your help 😊
17 maggio 2023
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Risposta di Ebonyline.com
Dear Tammy H, I'm glad ZAHID was able to take care of your order. Thank you for taking the time to share your positive review!
Top Wig store.
I’ve been shopping with Ebonyline over 10 years. They have ok prices, ok sales, good hair and great customer service. They ship fast I highly recommend. ZAHID Makes sure us girls get our hair!
19 maggio 2023
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Risposta di Ebonyline.com
Dear The Queen, Thank you for providing your positive feedback. We thank you for being a valued customer!
Risposta di Ebonyline.com
Hello Lindsay, We appreciate your honest review. Thank you for shopping with us and being a valued customer!
I love my wig ZAHID really took care of…
I love my wig ZAHID really took care of me with fast delivery
2 giugno 2023
Non scritta su invito
Risposta di Ebonyline.com
Hello Keyna, I am glad Zahid was able to take care of you. We love to hear from our satisfied customers.
Crown of Glory
I live in Dallas, Texas and from the first time I ordered from your company, a couple of years ago, during the pandemic, I've received so many compliments from family and friends, from London to San Diego about my beautiful hairstyles. I'm expecting 5 more units today! You always get my wigs to me so promptly. It prevents me from having to stand in the long lines at our ginormous beauty supply houses here in the Dallas / Fort Worth Metroplex! Thank you so much for enhancing my "crown of glory!"
"But if a woman have long hair, it is a glory to her: for her hair is given her for a covering."
1 Corinthians 11:15
12 giugno 2023
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Risposta di Ebonyline.com
Hello Hiswmm Iam,
We appreciate your honest review. Thank you for shopping with us and being a valued customer!
I always use this website for my hair…
I always use this website for my hair braid tools and accessors I love their prices and have been using them for over 10 years. Naha’s helped get my order completed properly so that I can receive my items
Before my travel plans. You can’t beat the price
7 giugno 2023
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Risposta di Ebonyline.com
Dear Andrea, We thank you for sharing this positive feedback, we love to hear from our satisfied customers.
I love Ebonyline.com
Zahid, thank you for expediting my order. I chose the wrong color of hair, but have no fear; I'm keeping the products for the winter. Thanks to you, I was show ready. Look at the result. Muah!
23 marzo 2023
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Risposta di Ebonyline.com
Dear GifredFox, We appreciate your honest review. Thank you for shopping with us and being a valued customer!
I purchase from here all of the time
I purchase from here all of the time. Larissa is a great help. She understands wigs and hair care products. Great customer service.
5 giugno 2023
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Risposta di Ebonyline.com
Dear DM, Thank you for providing your positive feedback. We thank you for being a valued customer!
I love Ebonyline
I love Ebonyline! I've ordered from this site for years and always receive great customer service. Recently a wig was going to arrive late, and Daejonna D promptly notified me. I will continue to order from here.
21 dicembre 2022
Risposta di Ebonyline.com
Dear Nicole M, Thank you for providing your positive feedback. We thank you for being a valued customer!
I just ordered threw them for the first…
I just ordered threw them for the first time and I was excited about the hair and the price . I received an email asking me for a pic of my card and my ID I’m like with all this fraud going on out here I’m not sending no pic of my card the payment went threw and I know what address I used for my card and for my home address they said I had to wait five days and they was gonna cancel my order mind you my birthday is coming up which is why I was ordering the hair so I’m like give me my money back y’all wasted my time .please don’t order three them worst online experience ever 😨😨😨😨😨😰
31 maggio 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Tiara Davis,
I apologize for the trouble. What is an identity verification process?
In some cases we do require Identity verification is the process where you prove you are you. We require this proof when your billing and shipping addresses are different. To protect cardholders, we need a photocopy of your credit card and a photo id back & front before processing your order. You can email us at verification@ionecorp.com We may cancel your order if you do not respond within a week. Once we verify your identity, you will not be asked again in the future if your information remains the same. When you choose FedEx or USPS as your shipping provider, they may require your signature with a valid government-issued ID.
Amazing customer service!!
Amazing customer service!!! I have been trying to locate a particular wig here in Canada and was not successful in my search. I was referred to the Ebonyline website and much to my surprise they had exactly what I was looking for style and colour.
Larissa from customer service support was exceptional and assisted with a quick response and helped me for what I was looking for. Product was out of stock when I ordered on the Wednesday and it was located then delivered to Canada within three days.
That to me is an experience I will never forget and I would like to recognize the service that was provided which was above and beyond my expectations!
BIG THANK YOU TO LARISSA AND EBONYLINE FOR THEIR REMARKABLE SERVICE! Definitely a five star rating!!!
Sincerely
Happy Customer
Tonia😀
24 maggio 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Tonia, I'm glad Larissa was able to take care of your order. Thank you for taking the time to share your positive review!
Fantastic!!!!
Huge selection, Great customer service, Fast shipping, Great products and prices
27 aprile 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Maria Rodriguez, Thank you for taking the time to share your positive feedback! It means everything to us!
Mahaz was great
Mahaz was great! I had questions about my shipping and I received quick and helpful information. I have been ordering for years and always have great shipping, pricing and service. Thanks Ebonyline
24 maggio 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Misheila Johnson, Thank you for taking the time to share your positive feedback. I am glad Mahaz was able to take care of you.
Realistic and Long Lasting
The shipping made my experience great. I can find this wig, the outre perfect hairline Seraphine, in other places but its hit and moss, Ebonyline almost always has it in stock. Its my favorite wig, the hairline is amazing, the babyhair is easy to lay and style and the texture is light yaki so its silky enough to blow in the wind and loose enough to not get tangled. I will purchase again and again. Larissa, thank you for the heads up!
1 maggio 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Ms.Thing, I am glad Larissa was able to take care of you. We love to hear from our satisfied customers.
Amazing customer service this time…
Amazing customer service this time around affordable prices fast shipping!
17 maggio 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Kyah Watson, We appreciate your honest review. Thank you for shopping with us and being a valued customer!
I wish there was a 1800 it would be…
I wish there was a 1800 it would be greatly appreciated when you are having issues and just want to place an order .
17 maggio 2023
Non scritta su invito
Risposta di Ebonyline.com
Dear Customer, We appreciate your honest review. Thank you for shopping with us and being a valued customer!
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